Hi there,

We are sorry for the late reply! Eagle's browser extension must be paired with Eagle application to be activated.

Please kindly visit our website to download Eagle App → https://en.eagle.cool/
Learn the best way to use our Chrome extensions → https://en.eagle.cool/extensions

If you have already had Eagle application open but the open application message still persists please visit this link → https://docs-en.eagle.cool/article/1268-the-extension-keeps-telling-me-to-open-eagle-but-i-already-have-eagle-opened

Hope these are able to solve your issue, if you still have questions please send us a message via service@eagle.cool or tweet us @eagle_app to let us know! Thank you for your support!!🙌🏻

Sincerely,

Eagle Team

Hi there,

I'm sorry to keep you waiting. If you encounter problems such as sudden unable to collect or extensions unavailable, you can try restarting the application and browser to see if the problem can be solved. If the problem still exists, please send a message via service@eagle.cool, our customer service will be more than happy to help you, thank you for your support! 🙌🏻

Sincerely,
Eagle Team