Bug reports or help requests are not valid 1 star reviews (as per this site's rules), because you aren't "reviewing" any functionality and it not working entirely is obviously neither normal nor the case for everybody. Your rating is permanent but your issue isn't inherent to the addon, so such ratings create a false score and aren't even a good way to ask for help or report a bug since we can't communicate and you neglected to mention a whole lot of basic information.

You probably have a conflicting addon installed or something. Try disabling any other image helpers, floating buttons, etc.