NordPass® Password Manager & Digital Vault értékelései
NordPass® Password Manager & Digital Vault szerző: NordVPN
Firefox felhasználó 18481257 értékelése
Csillagos értékelés: 1 / 5
készítette: Firefox felhasználó 18481257, egy éveIn general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
Fejlesztői válasz
közzétéve: egy éveHello, I am Dominik and I am responsible for product at NordPass. Situation is exactly opposite, because for now availability of biometrics on Firefox on MacOS is treated as security hazard. That's why we don't support Firefox MacOS with our authenticator (two-factor codes) in the browser extension. We do support though Firefox on Windows, as well as other browsers like Chrome and sister chromium-based browsers.
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
867 értékelés
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 19217615, 2 napjaIf you just subscribed, and happen to see this, refund before its too late.
Used to work fairly well. They changed their windows app, and firefox app months ago, and its slowly degraded to never autofilling on firefox ever, across multiple computers and installs. It defeats the purpose of having a password manager, let alone paying for one that literally is just a notepad now. Even if they fix it, they have no qualms about breaking their software for months after you've paid. They probably just get 40% of their money from apple users, and 40% from chrome users and say screw the other 20%, we got their money, probably only 30% of those will be bothered to cancel. so we'll just increase prices 5% and screw firefox users.Fejlesztői válasz
közzétéve: 2 napjaHi there, we’re really sorry to hear about your experience. We’d really appreciate the chance to troubleshoot the issues you mentioned properly. If you're open to it, please reach out to our support team at support@nordpass.com so we can dig into the issue and help resolve it. Feedback like yours is important, and knowing the specifics helps us make things better for everyone. - Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 15334684, 3 napjaGood app, very useful, works.
Fejlesztői válasz
közzétéve: 3 napjaWe appreciate your positive feedback and are delighted to know you were satisfied with our service! - Csillagos értékelés: 5 / 5készítette: Bob Martinez, 4 napja
- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 19113537, 4 napja
- Csillagos értékelés: 3 / 5készítette: Firefox felhasználó 18691440, 6 napjaWhen this works, its great. But sometimes, like right now, it will quit working completely. Nothing fills in and the pop up window does not show. I have no idea how to fix it. This has happened a number of times. I can still go to the Nordpass app so I can copy and paste, but that is what the extension is supposed to automatically do. When I look online for help, I get a bunch of techno steps on how to fix it that I am not savy enough to do. I thought that is what the software company is supposed to do, not the user.
Fejlesztői válasz
közzétéve: 5 napjaHello! Thank you for sharing your feedback. We're sorry to hear about the trouble with the autofill feature. That’s definitely not the experience we aim for. Our support team would be happy to guide you and help get things working again at support.nordpass.com. Our apologies for the inconvenience! - Csillagos értékelés: 5 / 5készítette: UnsocialGander, 10 napjaIt make things so much more easier to remember all my passwords and can make strong passwords. Thank You Nord
Fejlesztői válasz
közzétéve: 9 napjaHi! Thanks a lot for the fantastic review! ⭐️ We're thrilled to hear that NordPass is making password management easier for you. Enjoy the strong password generation! 😊 - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 17775466, 10 napja
- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 19185964, 11 napja
Fejlesztői válasz
közzétéve: 10 napjaHi, sorry about the frustrating experience. For removing NordPass, please follow these steps: https://support.nordpass.com/hc/articles/360006638797. For a refund, email our support team at support@nordpass.com for assistance. They'll help you out.- Csillagos értékelés: 5 / 5készítette: Thiago Costa, 11 napja
- Csillagos értékelés: 4 / 5készítette: KO4DGK-Skip, 11 napja
- Csillagos értékelés: 5 / 5készítette: pcarter263, 14 napja
- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 17462016, 15 napja
- Csillagos értékelés: 4 / 5készítette: Firefox felhasználó 18363712, 16 napja
- Csillagos értékelés: 4 / 5készítette: Firefox felhasználó 18826492, 16 napja
- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 19140552, 17 napjaits a little tricky at first. But very easy once you update a few passwords. So far I am very happy
- Csillagos értékelés: 4 / 5készítette: Firefox felhasználó 13078339, 19 napjaNachdem ich mich durch die Anfangsprobleme gekämpft hatte, muss ich sagen,es funktioniert super.Danke an den Support von Nordvpn.
- Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 18500393, 19 napjaMy Mozilla (Firefox) extension won't open. What's wrong? It worked just fine for month.
- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 12491115, 20 napjaMan muss lernen, damit umzugehen.
Danach ist es okay!