NordPass® Password Manager & Digital Vault értékelései
NordPass® Password Manager & Digital Vault szerző: NordVPN
38 értékelés
- Good password manager, but terrible and slow customer service. I had to remove the MFA on my account due to a new phone and I did not have access to my recovery codes anymore. After jumping through several hoops, each taking a day for them to respond, I was suddenly asked to resubmit everything I had already submitted. I will rather reset all my passwords than deal with Nord in the future. Will definitely not consider any of their products again.
Fejlesztői válasz
közzétéve: 13 napjaHi Kirchner, I'm sorry to hear about your experience with our customer service. It sounds frustrating to have to resubmit information. I'd like to make it right. Please email our support team at support@nordpass.com for more personalized assistance. Your feedback is valuable and appreciated. - Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 17658995, 2 hónapja
Fejlesztői válasz
közzétéve: 3 hónapjaHi! Thanks for sharing your thoughts. We understand your concern about memory usage. Our team is keen to optimize performance. If you're experiencing significant issues, please reach out to support@nordpass.com for personalized assistance.- Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 15603892, 3 hónapja
- Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 17126949, 4 hónapjaPiece of junk doesn't work on firefox. I should have stuck with my other password manager.
Fejlesztői válasz
közzétéve: 4 hónapjaHi there, I'm sorry to hear about your experience. Please drop a message to our support team at support@nordpass.com for help. They're ready to assist you and troubleshoot any issues you're facing with Firefox. - Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 18833897, 5 hónapjaWindows hello login suddenly broken. When I try to login to the browser extension using fingerprint, the prompt opens but it's just a blank white window that doesn't resolve a webpage.
- Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 18827104, 5 hónapja
- Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 13602507, 5 hónapjaWhen it works, It's clutch. When it doesn't it's a pain to use the Firefox saved passwords.
Fejlesztői válasz
közzétéve: 5 hónapjaHi, thanks for sharing your feedback. I'm sorry for the trouble when it doesn't work. This isn't expected behavior. Please reach out to our support team via live chat at [https://support.nordpass.com/hc/en-us/requests/new], and they'll help resolve it. - Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 13840088, 7 hónapjaVERBESSERUNGSBEDÜRFTIG!
Ich schätze Nordpass, aber diese Firefox-Erweiterung muss jedesmal separat freigeschalten werden und funktioniert auf vielen Seiten nicht richtig. Die alte Version war um vieles besser! - Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 18636225, 7 hónapjaIt's not autofilling anything. Was just fine a few weeks ago, and completely useless now.
Fejlesztői válasz
közzétéve: 7 hónapjaHi, sorry for the hassle! This isn't typical behavior. Please contact our support team at support@nordpass.com. They'll investigate why autofill isn't working. - Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 17646736, 7 hónapjaI like Nordpass when it is working, but it quits on me and I can't figure out how to put in the MASTER PASSWORD to get it working again.
- Csillagos értékelés: 2 / 5készítette: Jean-Pierre DUFOUR, 7 hónapjacela me semble bien mais ce serai mieux en français !
- Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 18619603, 9 hónapja
- Csillagos értékelés: 2 / 5készítette: WinnieThePugh, 10 hónapjaVery confused between the old and new firefox add-on. I switched to the new one but now the desktop app is telling me my add-on is still outdated? If this is what's to come I'm switching back to being my own password manager.
Fejlesztői válasz
közzétéve: 9 hónapjaHi, sorry for the confusion. It sounds like there might be a sync issue between the add-on and desktop app. Please reinstall the latest Firefox add-on and ensure the desktop app is updated as well. For detailed steps, contact our Support at support@nordpass.com - Csillagos értékelés: 2 / 5készítette: Skyl3lazer, 10 hónapjaThe new app works but is bad compared to the app that connected to the desktop program. It doesn't ignore sites correctly, causing a lot of lag in some places.
Fejlesztői válasz
közzétéve: 10 hónapjaHi there, thanks for your feedback! We’re sorry for the inconvenience, but great news - the issue has been fixed and is coming in the 5.22 version. It should be available any day now! Thanks for your patience 😊 - Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 18586780, 10 hónapjaNot as good as the old extension. Requires login each time browser is closed and reopened. autofill and password generator not showing up as consistently as before. Not asking to save credentials as consistently as before. UI feels like they just copied the UI from the desktop app rather than make one specifically for the extension. If the old extension wasn't getting deprecated I would go back to using that one.
Fejlesztői válasz
közzétéve: 10 hónapjaHi, sorry for the inconvenience. Frequent logins might be due to the Autolock setting. Try adjusting it in the Settings menu (gear icon), which is located at the top right corner of the extension. For other issues, please get in touch with support at support@nordpass.com. We're here to help! - Csillagos értékelés: 2 / 5készítette: Orskelo, 10 hónapjaWorks fine when it works, but the autofill causes problems on some sites. Normally this would be fine, as it comes with an option to turn autofill off for specific sites.
However, that option only works for something like 30 minutes, then it just silently turns itself back on. - Csillagos értékelés: 2 / 5készítette: Tomas Filip, 10 hónapjaYou have to log on every time you startup firefox:-(
Fejlesztői válasz
közzétéve: 10 hónapjaHello Tomas, yes, autolock feature works per user session, therefore when closing and returning to the Firefox browser, you are asked to provide Master Password to unlock and securely decrypt your Vault. Please share more feedback with us at support@nordpass.com and we will try to address all your concerns! - Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 17421065, 10 hónapjaYou have to log on every time you startup firefox.
it would be great if it would startup autoFejlesztői válasz
közzétéve: 10 hónapjaThanks for feedback! Autolock setting works per user session. We are going to investigate the option you mention in the future. - Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 18499676, egy éve
- Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 18127177, egy éveNo Nordpass on my phone and no way to edit the password list
Fejlesztői válasz
közzétéve: egy éveHello, password list can be sorted alphabetically, by folder or by last used property. On top of it, you can also use filters that would extrapolate concrete list of passwords. Is that what you have been looking for?
Which phone do you use at the moment?
Regards,
Dominik Fejlesztői válasz
közzétéve: egy éveHello, here is the recording on how to install the NordPass extension https://youtu.be/2kfJuIW26aM. If it does not solve your problem, please contact our support team at support@nordpass.com or via live chat at https://support.nordpass.com/hc/en-us. We're here to help.- Csillagos értékelés: 2 / 5készítette: Firefox felhasználó 18456117, egy évefound that when problems arose with other sites i was being shut out from nordpass.
Trying to reconnect is a pain in the ar$$e..my son uses another password system without any hassles, when this contract expires so will i. Why do you need TWO DIFFERENT PASSWORDS TO GET BACK INTO YOUR ACCOUNT?sorry for the shout , frustration .for this system to get better they have to be a bit more clever, at the moment it is too convoluted for its own good.
REMEMBER K.I.S.S? i am still shut out after various attempts to reconnect 4 hours and still countingFejlesztői válasz
közzétéve: egy éveWe're sorry to hear about the issues you're facing. We understand your frustration and apologize for the inconvenience. Please contact our support team at support@nordpass.com or via live chat at https://support.nordpass.com/hc/en-us so we can assist you in resolving this issue