NordVPN - a VPN proxy extension for Firefox értékelései
NordVPN - a VPN proxy extension for Firefox szerző: NordVPN
2554 értékelés
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16881944, 4 éveDoesn't work jsut asks for password over and over again after first use. then the next time I open a browser it breaks and I log in and it just asks again Every time.
Fejlesztői válasz
közzétéve: 4 éveHello. Apologies for the inconvenience. Please make sure to contact our support team as soon as you can to get this looked at and corrected. We're available 24/7 via support.nordvpn.com - A.V. Fejlesztői válasz
közzétéve: 4 éveHello! We're terribly sorry for causing you this inconvenience. Please contact our support team via support.nordvpn.com to have this looked into and resolved asap. - A.V.Fejlesztői válasz
közzétéve: 4 éveHello. Please try updating the extension, that should resolve the issue. If you still experience the same, please contact our customer support, for assistance. We would be happy to help you out! Our team is online 24/7 at support.nordvpn.com. -G.M.- The extension does not work. I can not log in. When I click on the extension it asks me to log in. When I click on it, a small window opens where I can log in. After the successful login a message appears that I can close the small window now. But nothing has changed. When I click on the extension again, the same thing happens. I am asked again and again to log in. I have uninstalled and reinstalled the extension several times. Always the same bug.
Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about the issue! We would suggest fully reinstalling the browser to see how it goes. In case the issue persists, please contact our customer support, and we’ll help you out. Our team is available 24/7 at support.nordvpn.com. -G.M. - since this morning it is no longer possible to connect to the extension, I tested on 2 computers. I also uninstalled and reinstalled edit 1 : I installed the entire browser the problem is still present on 2 computers
problem corrected in the last version 2.30.3Fejlesztői válasz
közzétéve: 4 éveHello. Apologies for the troubles. Please try reinstalling the browser altogether to see how it goes. In case the issue persists, do not hesitate to contact our customer support for assistance. Our team is available 24/7 at support.nordvpn.com. -G.M. - Csillagos értékelés: 2 / 5készítette: Shawn Mahaney, 4 éveWorks great, if you don't mind having to uninstall and refresh everything every few days. Fast-ish, most of the time, when it stays up.
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Edit: In response to developer response - I am reinstalling the app as instructed by NordVPN support.Fejlesztői válasz
közzétéve: 4 éveHello. Sorry to hear about the issue! Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16881103, 4 éve4th year as nordvpn paid user(still 2 years remain to expire), and it is not working anymore! Fix it, please.
Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about your experience with our service. If you’re facing any issues with our VPN app, do not hesitate to contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -G.M. Fejlesztői válasz
közzétéve: 4 éveHello. Sorry to hear about your experience. Please try reinstalling our extension. If the issue persist, please try fully reinstall your browser. If anything, please contact our support via live chat at support.nordvpn.com. - M.M.- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 12377065, 4 éve
- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 15832312, 4 éve
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16869947, 4 éve
- Csillagos értékelés: 3 / 5készítette: Firefox felhasználó 16044380, 4 éveWorks well for the most part. The biggest problem I have is it will sign you out on occasion, I think after roughly a month, but the extension icon remains as if it were still signed in and connected. Pretty hard to protect your privacy when you get signed out without your knowledge or any warning.
Update: Looks like they may have updated the extension to show you're not signed in. But now it seems to have trouble logging in, or at least showing that you're logged in. I'll go through the login flow, wait a little and check the status in the extension, but find that it's still asking me to log in. Sometimes it resolves itself, sometimes I have to remove and re-add the extension for it to show properly.Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about the issue! We would suggest fully reinstalling the browser to see how it goes. In case the issue persists, please contact our customer support, and we’ll help you out. Our team is available 24/7 at support.nordvpn.com. -G.M. - Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 14527829, 4 éve
- Csillagos értékelés: 5 / 5készítette: Dreamliner, 4 éve
- Csillagos értékelés: 1 / 5készítette: WhatTheHellOfAVPN, 4 éveSeriously bad, just like the Windows app. On the cellphone it is slightly better. This add-on simply does not work (most of the servers keep loading, then it creates a lot of problems with the logging in and logging out). They will probably respond to this review saying the same crap, hence I will not bother anymore and will pass to another service.
Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about your experience with our service. Please note that the VPN connection depends on many factors thus it would be best to contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16859887, 4 éveWill not stay logged in. When logged out it will not even allow logging back in, just says something went wrong. Requires removing and re-adding the add-on.
Fejlesztői válasz
közzétéve: 4 éveHello. If the issue still persists after reinstalling the extension, please contact our customer support team at support.nordvpn.com for them to take a closer look at the issue. Our team is available 24/7 and is always glad to help. -A.S. - Csillagos értékelés: 5 / 5készítette: nastiste33, 4 éve
- Nord VPN is garbage. You have to keep disabling it in order to browse the internet, which defeats the entire point of having it. I requested a refund and they gave me the run around until it was past the "refund window" and then told me sorry but its to late. Absolute rip off, stay away.
Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear that your issue is still unresolved. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Csillagos értékelés: 2 / 5készítette: Neon Knight, 4 éveI am paid user, but from time to time it logged me out and wiped out my data like bypass list.
Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about this issue! Please try to fully reinstal the extension and to log in again. In case the matter persists, please make sure to contact our customer support team at support.nordvpn.com for them to check on the issue. -G.M.