NordVPN - a VPN proxy extension for Firefox értékelései
NordVPN - a VPN proxy extension for Firefox szerző: NordVPN
2554 értékelés
- the plugin is bugged, often displays a turning wheel without ending instead of the button to activate the VPN or to login. the only work-around is today to uninstall-reinstall the plugin: very very annoying...
Requires also to login way too often. it needs a lot of improvement to be usable.Fejlesztői válasz
közzétéve: 4 éveHello. Perhaps you have any other extensions that could be interfering? If not, please try contacting our customer support team at support.nordvpn.com and we'll check on the issue in more detail. -L.L. - Csillagos értékelés: 5 / 5készítette: JediMasterTS, 4 éve
Fejlesztői válasz
közzétéve: 4 éveHello! Would you be able to specify what exactly occurs? We'd love to help you out and invite you to reach out to us at support.nordvpn.com! We're available 24/7. -Drea- Csillagos értékelés: 3 / 5készítette: Firefox felhasználó 16354201, 4 éve
- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 16000096, 4 éve
- Both Chrome and Firefox extensions just keep having the login issue , extensions not working, log out or server shut down just few hours, the only way to fix is reinstall but for now, this way not help at all. NordVPN team never care about it, I had and reported this issue very long time ago but it never be fixed, I read comments and found out I'm not the only one. The worst VPN service I've ever used, my payment still remain half of the year and now I'm using another VPN service, total waste of money
Fejlesztői válasz
közzétéve: 4 éveHello. This shouldn't be happening. It's possible that another extension on your browser is interfering with ours and is causing this to occur. Please contact us at support.nordvpn.com for further assistance with this issue. We're available 24/7. -Drea - Csillagos értékelés: 5 / 5készítette: Rwatangabo, 4 éve
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 16270597, 4 éve
- Csillagos értékelés: 3 / 5készítette: Firefox felhasználó 16697036, 4 évethis is the good vpn but any this extension not fully running
Fejlesztői válasz
közzétéve: 4 éveHello. It would be great if you could specify the exact issue that you have experienced while using our browser extension for us to provide you with assistance on its resolve. We're always glad to help! -A.S. - Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 16696313, 4 éve
- Csillagos értékelés: 4 / 5készítette: BillVeeneman, 4 éve
- Csillagos értékelés: 3 / 5készítette: Firefox felhasználó 14409160, 4 éveIt's finicky at best. will sometimes wither take a long time to log in or never log in at all, which is annoying because it signs you out of your account every time the browser is closed.
Fejlesztői válasz
közzétéve: 4 éveHello. Apologies for all the inconveniences. Please try reinstalling the browser extension and check if there are no other extensions installed that could be interfering with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -G.M. Fejlesztői válasz
közzétéve: 4 éveHello. Please try reinstalling the browser extension and check if the issue persists. If it does, contact our customer support team at support.nordvpn.com. We'll be glad to help! -A.S.- Csillagos értékelés: 4 / 5készítette: Firefox felhasználó 16178134, 4 éve
- Csillagos értékelés: 5 / 5készítette: Candeljakk, 4 éve
- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 16663254, 4 éveUser friendly and easy to use. Awesome!
- Csillagos értékelés: 4 / 5készítette: Firefox felhasználó 14891139, 4 éve
Fejlesztői válasz
közzétéve: 4 éveHello. We are sorry to hear about the issue. Please try reinstalling our extension. If the issue persist, please contact our support at support.nordvpn.com for further assistance. - M.M.- Csillagos értékelés: 5 / 5készítette: Firefox felhasználó 14920888, 4 éve
- RUN AWAY! This thing is so bad its bordering on criminal - and the support is even worse.
Having over 25 years of heavy IT experience, I would be embarrassed to even know anyone involved in this extension.
Constantly drops. Constantly freezes all Firefox connectivity. Logs out at random (where you dont even notice). And a couple times a week it wipes out everything in the bypass list.
Then, the support people will expect you to jump through their standard list of useless hoops. Uninstall/reinstall. Remove any/all AV software. Remove everything except THEIR POS extension.
It's a joke. They know it's junk. They probably just like wearing you out until you leave in exhaustion. I run clean browsers with very minimal extensions and nothing else related in anyway to connectivity.
And then they expect me to install their junk system-wise? haha. You cant even get it to work with FF. KMA.
P.S. Dont bother replying to me Nord Support. Been there. Done that. Dislike your support more than the extension.
UPDATE: See. Their canned response (below) proves my point about their uselessness. They clearly didnt read anything I said. It's probably just some automated script triggering responses by some keywords.Fejlesztői válasz
közzétéve: 4 éveHello. We're sorry to hear about the issues that you had to experience with our service. It's common to try and remove any interfering apps during troubleshooting as that's usually what causes the issues. However, if the extension is not working properly for you, you might have a better experience using our native desktop application if you'd like to try that. However, regarding any issues, we recommend contacting our support team at support.nord-help.net so we could help you with in-depth troubleshooting. -R.L. - Csillagos értékelés: 1 / 5készítette: Marshalrusty, 4 éve
- Csillagos értékelés: 1 / 5készítette: Firefox felhasználó 13563695, 4 éveNordVPN are still promoting its extension add-on for Android, knowing full well it is not possible to install it any more, unless using the Firefox Nightly build, with the developer options enabled. And even then it doesn't allow login, so is completely useless.
Not a good look.
EDIT following reply from NordVPN:
I wouldn't have commented here without having first raised the issue directly with NordVPN customer support.
I finally got past the chatbot and spoke with a real person, only to be fobbed off with all sorts of nonsense; ranging from an initial claim that the extension wasn't even supported on Firefox on Android, through to being unable to give any indication as to whether a fix was even planned and finally a refusal to accept that the NordVPN marketing hype, which still claims the extension is available for Firefox on Android, needed to be fixed.
So I won't be taking up the offer to waste more time with NordVPN.Fejlesztői válasz
közzétéve: 4 éveHello. We are sorry to hear about the issue with our extension. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -A.S.