Hi,

This should not be the case at all, we let users have 40 free websites per week. Would you mind reaching out to hello@super-agent.com? Would be happy to offer you a free year for your help in fixing this.

Francisco

Hi! Are you sure super agent is set up correctly? Saving you 0 clicks would me super agent has not worked in a single page you have visited which sounds highly unlikely.

Best regards,
Francisco

Hi. 1$ seems pretty reasonable.

Edit: You are free not to want to pay, it is understandable. I just don't see how that justifies giving low reviews to every extension that is not free. Does that mean I should pay developers out of pocket? That people should work for free?

You can even downgrade the version to previous one and keep using it for free. We also let 40 free uses per week. I can understand it is frustrating to pay for something that was free but it was either this or eventually shut the extension off.

Hi,

Thanks for the review! You can downgrade the version at https://addons.mozilla.org/en-US/firefox/addon/super-agent/versions/

I don't think your suggestion is very reasonable because most of the work we do is on the Back end, so the unmaintained version would (and will) work for a long long time without any real issues, as it will now if you choose to downgrade.

I think it is nice on our end to let the users downgrade, but actively informing and teaching users how not to pay would be counter productive. There is a need for revenue to be able to keep adding more websites. If you don't want to pay that's fine, but you need to be the one learning how to downgrading and doing some work for it.

Again, regarding changelogs, 99% of our updates are related to adding more websites and providers. We are a one feature extension, there aren't really any new features being added. We just focus on supporting more sites, more speed, and adding new cookie providers. Our changelogs are either bugfixes, or changing our code so we become faster, or adding a new way of clicking buttons to work on a new provider.

Also, the addon works for 40 sites a week, hence us not requiring a purple commercial $ category. The addon works for free, it works better and on more sites if you pay for it.

Lastly: Cookie banner blocker doesn't work the same way. We actively enforce consent (either reject or accept based on categories) by clicking the checkboxes and buttons. Most other products simply block the banner or hide it, often causing problems or crashing websites.

Thanks again for the review, just a pity we couldn't get one from you when we were outstanding and free!

Hi, how should we pay for servers and developers?

Hi,

It is a bit sad we never deserved a review from you when we were free and perfect.

The extensions requires a lot of upkeep as we received dozens of reports a day and websites constantly change their code.

I have devoted countless hours for free on this extension. I don't think paying a developer (not me) a salary is chasing money, but perhaps we have different views on whether people should work for free or not.

Best regards,
Francisco

Hi. Lifetime license is available. Best regards.

Hi,

How is 1$ a month a ridiculous rate? And how is it not transparent? We literally informed all users via a pop up notification. The website mentions the price, so does the extension page. You can still downgrade to a previous version to avoid paying. I don't see how could this be more transparent.

How would you suggest we charge for our work then?

Best regards