We appreciate your feedback. We are always looking to improve, so I am forwarding your message to our team for their consideration in future updates.

You shouldn't be seeing ads, regardless if you pay for Premium or not. If you are suddenly seeing ads, please try the steps in this article: https://help.adblockplus.org/hc/en-us/articles/23213105628691-What-to-do-if-you-are-seeing-ads. If those steps don't help, please use the link in the article to reach out to us and we'll be happy to continue assisting you.

You shouldn't be seeing ads, regardless if you pay for Premium or not. If you are suddenly seeing ads, please try the steps in this article: https://help.adblockplus.org/hc/en-us/articles/23213105628691-What-to-do-if-you-are-seeing-ads. If those steps don't help, please use the link in the article to reach out to us and we'll be happy to continue assisting you.

If you are still being asked to disable Adblock Plus even with ABP already off/page allowlisted, most likely something else is causing the issue. This article can be helpful in understanding the problem: https://help.adblockplus.org/hc/en-us/articles/1500003502101-Why-am-I-still-asked-to-turn-off-my-ad-blocker-after-allowlisting

We would love to speak to you to understand more of the issue you are experiencing. Can you please reach out to us with more details of what you are experiencing (including screenshots?). Please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

For non-Premium users, our payment page displays when we update the extension to keep you informed on changes we've made and as a reminder to consider upgrading to Premium. There is no obligation to upgrade and you can dismiss the page by clicking the "x" on the browser tab. The payment page should only appear once every two weeks. If you are seeing the page more frequent than that, please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

Hi,

You are probably referring to our Acceptable Ads program.

In this program, websites are permited to show certain ads on the page. However, those ads have to be produced according to a series of criterias (ie. not animated, non-intrusive, cannot block content, etc). Websites have to apply join the program and are judged by a committee. This ensures that all pages follow the criteria established. 

User can chose to opt-out from seeing Acceptable Ads at any time in their ABP settings.

You shouldn't be seeing ads, regardless if you pay for Premium or not. If you are suddenly seeing ads, please try the steps in this article: https://help.adblockplus.org/hc/en-us/articles/23213105628691-What-to-do-if-you-are-seeing-ads. If those steps don't help, please use the link in the article to reach out to us and we'll be happy to continue assisting you.

For non-Premium users, our payment page displays when we update the extension to keep you informed on changes we've made and as a reminder to consider upgrading to Premium. There is no obligation to upgrade and you can dismiss the page by clicking the "x" on the browser tab. The payment page should only appear once every two weeks. If you are seeing the page more frequent than that, please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

You shouldn't be seeing ads, regardless if you pay for Premium or not. If you are suddenly seeing ads, please try the steps in this article: https://help.adblockplus.org/hc/en-us/articles/23213105628691-What-to-do-if-you-are-seeing-ads. If those steps don't help, please use the link in the article to reach out to us and we'll be happy to continue assisting you.

For non-Premium users, our payment page displays when we update the extension to keep you informed on changes we've made and as a reminder to consider upgrading to Premium. There is no obligation to upgrade and you can dismiss the page by clicking the "x" on the browser tab. The payment page should only appear once every two weeks. If you are seeing the page more frequent than that, please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

We would love to speak to you to understand more of the issue you are experiencing. Can you please reach out to us with more details of what you are experiencing (including screenshots?). Please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

You shouldn't be seeing ads regardless of whether you are subscribed to Premium or not. If you tried the troubleshooting steps in our Help Center and still see ads, please submit a support request so we can take a look: https://help.adblockplus.org/hc/en-us/requests/new.

For non-Premium users, our payment page displays when we update the extension to keep you informed on changes we've made and as a reminder to consider upgrading to Premium. There is no obligation to upgrade and you can dismiss the page by clicking the "x" on the browser tab. The payment page should only appear once every two weeks. If you are seeing the page more frequent than that, please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.

Sorry to hear this. We know YouTube has been intermittently testing strategies to show either ads or their anti-adblocking wall. However, in some cases we've found that your settings might have changed which is why ads are suddenly appearing. Please try the steps in this article: https://help.adblockplus.org/hc/en-us/articles/26653087560595-Ads-appearing-on-YouTube. If those steps don't help, please submit a support request and we'll be happy to assist you: https://help.adblockplus.org/hc/en-us/requests/new.