Proton VPN: Fast & Secure のレビュー
Proton VPN: Fast & Secure 作成者: Proton、 Proton Team
合計レビュー数: 165
- 5 段階中 1 の評価Firefox ユーザー 17112153 によるレビュー (5日前)Randomly connecting to a server? I get that it's free but at least let the users choose which countries they want to connect to among the limited numbers.
開発者の返信
投稿日時: 4日前The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting, or you can upgrade to connect to a specific server in a country of your choice. 開発者の返信
投稿日時: 1ヶ月前That's not right. We do have a free plan that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our free plan, and we don't ask for any payment details during signup (https://protonvpn.com/free-vpn). You can navigate to https://protonvpn.com/support/browser-extensions for more details on how to use the Proton VPN browser extension.
That said, some features are available exclusively on our paid plans so as to achieve a balance between offering a free service and providing added benefits to our paid subscribers.開発者の返信
投稿日時: 1ヶ月前We're sorry to see that you're dissatisfied. Would you mind clarifying your review further? We'd be more than happy to address any issues or concerns you may have, but we need to have a clear understanding first. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help.- 5 段階中 1 の評価WrolTroklr によるレビュー (1ヶ月前)Works well, when it does. After using the extension for little over a few weeks, it randomly stopped actually changing my location/IP even though it says "Connected". Huge security risk, If this does happen to you, I would try disallowing and reallowing the browser to control your browser traffic, but this is a massive and unnecessary inconvenience.
開発者の返信
投稿日時: 1ヶ月前That doesn't sound right. Could you share more details on this? How exactly have you observed the issue? Are you using any other extensions for privacy/security purposes? Are both your browser and the Proton VPN extension up-to-date? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - 5 段階中 1 の評価fulluphigh によるレビュー (2ヶ月前)Honestly the worst extension I've ever used. Idk, maybe all vpn extensions are garbage, but holy hell this is garbage. Are they even trying? Will constantly crash in such a way that you have to completely disable it to use your browser in any way shape or form, and completely uninstall it and then reinstall it to get it to work again. Sometimes even after disabling and re-enabling it, it'll still stop working a minute later.
And don't misunderstand me. By constantly, I mean literally every time you use it after your computer has slept. Honestly, at this point I'm giving up, uninstalling it, and reporting it to mozilla, for breaking the browser.
And don't give me the "That doesn't sound right, can you share more details" bull, there are literally a hundred reviews saying the exact same thing. Try using your own product and figuring it out on your own.開発者の返信
投稿日時: 2ヶ月前Sorry to hear that. Our team is aware of the issue and working on a fix, although we currently don’t have a specific timeframe that we can share. We’ve made sure to document your report for further investigation while this is being sorted out. 開発者の返信
投稿日時: 2ヶ月前We're sorry to see that you're dissatisfied. Would you mind letting us know what issues you've experienced with our service exactly? We'd be more than happy to help, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.- 5 段階中 1 の評価Firefox ユーザー 19555668 によるレビュー (2ヶ月前)
- 5 段階中 1 の評価Firefox ユーザー 19193421 によるレビュー (2ヶ月前)v1.2.10 freezes every connection after wakeup from sleep on Windows, have to disable addon to get it working again.
開発者の返信
投稿日時: 2ヶ月前Sorry to hear that. Could you share more details about the issue? Are you receiving any error messages? Do you have the auto-connect feature enabled? Do you have any other extensions installed for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Works perfectly for a few minutes, then it simply freezes, both the extension and the entire connection. You can only fix this by disabling the extension. But when you enable it again, this happens again. And the only way to restore it is to completely reinstall it, only for this to happen again a few minutes later.
開発者の返信
投稿日時: 2ヶ月前That doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are your browser and the Proton VPN extension up-to-date? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further. - 5 段階中 1 の評価Ridiculous_George によるレビュー (2ヶ月前)
開発者の返信
投稿日時: 3ヶ月前That doesn't sound right. We have a free plan that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our free plan, and we don't ask for any payment details during signup.- 5 段階中 1 の評価Rowbot2004 によるレビュー (4ヶ月前)
- Россия. Не работает даже открытие окна расширения. А на сайт ProtonVPN без прокси и других средств войти невозможно.
Причём на телефоне (Android) подключение удаётся через раз, а как расширение для браузера или служба (в Linux) не работает -- не удаётся подключиться.
Как оно может обходить блокировки и прочее, если само недоступно -- непонятно.開発者の返信
投稿日時: 4ヶ月前We're very sorry to hear that. The reason you're experiencing this issue is due to the aggressive restrictions in Russia. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further. 開発者の返信
投稿日時: 4ヶ月前Sorry to hear that. Would you mind describing the issue further? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further.開発者の返信
投稿日時: 5ヶ月前Unfortunately, Russia is among the restrictive countries that are blocking VPN connections. Our teams are working to resolve the issue, but the restrictions are especially aggressive. For now, we suggest using the default Quick connect option to try and establish a connection. Also, make sure that your browser and the Proton VPN extension are always up-to-date.開発者の返信
投稿日時: 5ヶ月前The default Quick connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. To connect to a server in a specific country of your choice, you may consider upgrading your plan.- 5 段階中 1 の評価sushigal007 によるレビュー (5ヶ月前)Maybe it's because I'm on the Windows 7 ESR version of Firefox, but this addon just doesn't work for me at all, clicking on it just gives me a "NetworkError when attempting to fetch resource" message. A pity because I have the standalone program and the android app and love them both, but sometimes I just want to use a VPN for a couple of websites rather than for all my internet traffic.
開発者の返信
投稿日時: 5ヶ月前Sorry to hear that. Could you share more details about this issue? Which specific version of your browser and the Proton VPN extension do you have installed? Do you have any other extensions installed for privacy/security purposes? Are you using any other VPN, proxy, or custom DNS services?
Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - 5 段階中 1 の評価Firefox ユーザー 19157595 によるレビュー (6ヶ月前)Чтобы включить ВПН, нужно сначала его обновить, а при нажатии на кнопку обновления выкидывает на страницу дополнения. Замкнутый круг, бесполезная трата времени и сил
開発者の返信
投稿日時: 5ヶ月前The extension should be updated automatically. Have you made sure that automatic updates are allowed for the Proton VPN extension in your Firefox extension settings? If so, and the behavior persists, contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - 5 段階中 1 の評価SAW THET PHYO AUNG によるレビュー (6ヶ月前)
- 5 段階中 1 の評価centurion 2000 によるレビュー (6ヶ月前)
開発者の返信
投稿日時: 6ヶ月前We're sorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.- 5 段階中 1 の評価Firefox ユーザー 17452551 によるレビュー (6ヶ月前)
- (После установки требует обновить его. ) Я немного некорректно / неправильно выразился данный впн просто не может подключится выдавая вот это при его открытии - NetworkError when attempting to fetch resource. Ну в любом сучили он не работает в России из за агрессивных блокировок.
開発者の返信
投稿日時: 6ヶ月前We're sorry to see that you're dissatisfied. Could you clarify your review further? What are the exact steps you're taking that lead to the behavior? Are you receiving any error messages? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.
On another note, keep in mind that Russia is among the restrictive countries that are blocking VPN connections. Our teams are working to resolve the issue, but the restrictions are especially aggressive. For now, we suggest using the Quick connect option to try and establish a connection. Also, make sure that your browser and the Proton VPN extension are always up to date. - 5 段階中 1 の評価Davide Briani によるレビュー (6ヶ月前)Visionary subscribere here. Works really bad. The add-on is clearly abandoned.