VPN VeePN - Free VPN for Firefox のレビュー
VPN VeePN - Free VPN for Firefox 作成者: VeePN
合計レビュー数: 28
開発者の返信
投稿日時: 10日前Hi,
Thank you for sharing your feedback. We understand that the extension has been working inconsistently for you. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' so we can investigate and help improve its performance.
Sincerely, Nikolas
Customer Support Team開発者の返信
投稿日時: 3ヶ月前Hello,
We’re sorry to hear about the issue after the recent update. Please check if the auto-connect feature is enabled, as it may cause background activity. If the problem continues, contact us at support@veepn.com, mentioning "Firefox Store Review" in the subject so we can investigate further.
Sincerely, Nikolas
Customer Support Team- I have the paid version of this VPN tool and have been using it a couple of years. I've always been really impressed with it since I bought it. However, the add-on recently upgraded to version 3.4.1 and this version no longer has the impressive functionality that the previous version had. For example, in the previous version, I was able to export and import data such as my settings, my bypass list of URLs, and trusted sights. That functionality was removed in the latest version. The previous version also had more protection options that could be turned on, which were stripped out of the latest version. Doesn't make sense that the upgraded version would be less of what it was compared to the previous version. Makes me wonder what other functionality will be removed in future updates.
開発者の返信
投稿日時: 3ヶ月前Hi!
We truly appreciate your support and your detailed feedback about the recent update. We understand how important these features are, and we apologize for any inconvenience caused by their removal. Our development team is constantly working on improving the service, and we will pass along your concerns about the missing functionalities. If you have any specific requests or need assistance with settings, please feel free to contact us at support@veepn.com, and include "Firefox Store Review" in the subject line. We’d be happy to assist you further.
Best regards,
Amy VeePN Support - 5 段階中 2 の評価Firefox ユーザー 14616912 によるレビュー (3ヶ月前)It worked well, until it didn't. Now it won't even turn on. If I try to change servers, I only get a blank white box.
開発者の返信
投稿日時: 3ヶ月前Hi!
We sincerely apologize that our service has not been working for you. To help us resolve your issues, could you provide a more detailed description? Please get in touch with us at support@veepn.com with “Firefox Review” in the subject line so that we can assist you more quickly.
Best wishes,
Amy VeePN Support 開発者の返信
投稿日時: 4ヶ月前Hi Rustam,
We’re sorry to hear about the connection stability issues. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject—we’d be happy to look into this and assist.
Sincerely, Nikolas
Customer Support Team開発者の返信
投稿日時: 5ヶ月前Hi,
We are sorry to hear that you are facing issues with your connection. Please reach out to us at support@veepn.com with 'Firefox Store Reviews' in the subject so we can look into the issue and provide a solution.
Sincerely, Nikolas
Customer Support Team- 5 段階中 2 の評価Ali Ahmadabadi によるレビュー (6ヶ月前)bro it wont work says file not found i have the same in chrome it works but zen wont load it in EDIT: okay so can you please add support for zen it would be appreciated
開発者の返信
投稿日時: 6ヶ月前Hi Ali!
Thank you for your review. I am sorry that it doesn't work in the Zen browser. Despite the fact that Zen is based on Firefox, we do not provide official support for Zen. If you have any other questions or concerns, email us at support@veepn.com and include "Firefox Review" in the subject.
Best regards, Lucas, VeePN Support. - 5 段階中 2 の評価Firefox ユーザー 18700087 によるレビュー (7ヶ月前)not exactly FREE - you can get a small amount for free, but to get it actually done right you have to pay, figures
開発者の返信
投稿日時: 7ヶ月前Hi,
We’re sorry to see only 2 stars. While full access to our services is subscription-based, we offer multiple ways for customers to try our services for free. If you have any concerns or need assistance, please reach out to us at support@veepn.com with "Firefox Store Review" in the subject.
Sincerely, Nikolas
Customer Support Team - 5 段階中 2 の評価elegrass16 によるレビュー (7ヶ月前)Нифига не reliable, при попытке подключения что-то думает 10 секунд и не подключается, и так может раз 50 подряд. никакой гарантии, что подключится, нет.
開発者の返信
投稿日時: 7ヶ月前Hi!
I am sorry that you consider our extension not reliable. We want to do our best to find a solution. However, we need more details. Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support. 開発者の返信
投稿日時: 7ヶ月前Hi Kvaksy!
I am sorry that it doesn't work frequently on your end. We want to do our best to find a solution. However, we need more details. Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support.開発者の返信
投稿日時: 7ヶ月前Hi Trebor!
Thank you for your kind review. Despite the positive review, you gave us only 2 stars. Is it possible for you to share your experience? Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support.- 5 段階中 2 の評価Firefox ユーザー 15350029 によるレビュー (7ヶ月前)
開発者の返信
投稿日時: 9ヶ月前Hi Vladimir,
We're sorry to hear that you're having trouble connecting. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject so we can assist you in resolving this issue.
Sincerely, Nikolas
Customer Support Team- 5 段階中 2 の評価Firefox ユーザー 14496115 によるレビュー (10ヶ月前)it was probably the best vpn i've used. but now it's blocked in russia, so there's no connection to any of servers. and I don't think that's ok for the apps designed to bypass the local restrictions.
開発者の返信
投稿日時: 10ヶ月前Hi!
We're sorry to hear that the extension isn’t working for you. Please contact us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Daiana
Customer Support team - 5 段階中 2 の評価Firefox ユーザー 14251302 によるレビュー (10ヶ月前)Не работает на столько, что даже не устанавливает соединение. Просто не включается.
開発者の返信
投稿日時: 10ヶ月前Hi,
Thank you for your feedback. We're sorry to hear that you're having trouble with the extension not connecting. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Nikolas
Customer Support Team 開発者の返信
投稿日時: 1年前Hi. Sorry for any inconvenience caused. We invite you to contact us at support@veepn.com so we can identify and fix the issue you are facing. Please also mention 'Firefox Store Reviews' for faster identification
Kind regards, Alex
Customer Support Team開発者の返信
投稿日時: 1年前Hi there! Thank you for your honest review. Unfortunately, the VPN as a technology is not perfect and it uses bandwidth to encrypt your connection. That is why your speed under VPN is not the same as it would be without VPN. I would recommend connecting to the closest location to your country.
In case you have any additional questions, feel free to contact us at support@veepn.com and add "Firefox Review" to the subject of your email.
Regards, Lucas, Veepn Support.- 5 段階中 2 の評価Mohammad Shahnazi によるレビュー (2年前)
- Окно выбора стран и включения ВПН часто зависает и не открывается, что лечится только перезапуском самого дополнения. Также часто при потере соединения вылетает вкладка вместе со всей несохраненной информацией. Невозможно нормально пользоваться приложением из-за этой кривизны
開発者の返信
投稿日時: 2年前Hi there! We are sorry to hear about your issue, please describe it at support@veepn.com, so we can help you ASAP. 開発者の返信
投稿日時: 2年前Thanks for your feedback! We are interested in helping you. Please drop us a message at support@veepn.com. One of our agents will gladly assist you with any issues.