Hi there,

Thank you for your kind feedback.

In order to issue Cash Back and rewad to your account accurately, our extension does need to track certain data related to your shopping activity. This tracking is essential to ensure your orders are correctly attributed and rewarded.

Regarding the performance issues you've mentioned, we truly appreciate you bringing this to our attention. Could you kindly reach out to us at service@coupert.com with more details about the specific problems or websites affected? This will help our team investigate and work on necessary optimizations.

Thanks again for helping us improve.

Best regards,
Coupert Service Team

Hi there, we apologize for any inconvenience you may have experienced. Could you kindly contact us at service@coupert.com and provide us with more details about the issue you are facing? Your feedback is valuable to us and will help us make improvements to our extension, with the goal of enhancing your overall experience.

Hi there, we apologize for any inconvenience you may have experienced. Could you kindly contact us at service@coupert.com and provide us with more details about the issue you are facing? Your feedback is valuable to us and will help us make improvements to our extension, with the goal of enhancing your overall experience. We hope to hear from you soon. Have a great day!

Coupert does not open new background pages during use. Could you please contact service@coupert.com and provide us with more details so that we can conduct further investigation?

Hi there, we apologize for the negative experience you’ve had. Temu has a very strict Cash Back policy. In most cases, if you’ve clicked on the Temu app, a TEMU promotional email, or used non-Coupert promotions before placing an order, it can affect the attribution of the order, causing the merchant not to provide Cash Back. Since the merchant has not provided the order information, investigating Missing Cash Back requires you to provide proof of the order.
We understand that your experience has been significantly impacted, and you don’t need to submit all your order details. You only need to provide the details of 3-5 of your orders to service@coupert.com. We will investigate your issue. We look forward to hearing back from you.

Hi there, we apologize for any inconvenience you may have experienced. Could you kindly contact us at service@coupert.com and provide us with more details about the issue you are facing? Your feedback is valuable to us and will help us make improvements to our extension, with the goal of enhancing your overall experience. We hope to hear from you soon. Have a great day!

Hi there, we’re sorry to hear that you do not get a valid coupon code from us. For some stores, coupons may not apply to your order because some coupons may have some purchasing criteria. You can contact us at service@coupert.com and we'd love to search for more valid coupons for you.

Hi there,

We have forwarded your concerns to another colleague for further check on the matter. We apologize for the negative experience you had. We are continuously working to improve our price comparison service to make our results more accurate. Thank you for your feedback, and we appreciate your understanding.

Best Regards,
Coupert Service Team

Hi there, we apologize for any inconvenience you may have experienced. Could you kindly contact us at service@coupert.com and provide us with more details about the issue you are facing? Your feedback is valuable to us and will help us make improvements to our extension, with the goal of enhancing your overall experience. We hope to hear from you soon. Have a great day!

Hi there, we apologize for any inconvenience you may have experienced. Could you kindly contact us at service@coupert.com and provide us with more details about the areas where we fell short? Your feedback is valuable to us and will help us make improvements to our extension, with the goal of enhancing your overall experience. We hope to hear from you soon.

Hi there, we’re sorry to hear about you do not get a valid coupon code from us. For some stores, coupons may not apply to your order because some coupons may have some purchasing criteria. You can contact us at service@coupert.com and we'd love to search for more valid coupons for you.

Hi there, we apologize for any inconvenience you may have experienced. Could you kindly contact us at service@coupert.com and provide us with more details about the issue you are facing? Your feedback is valuable to us and will help us make improvements to our extension, with the goal of enhancing your overall experience. We hope to hear from you soon. Have a great day!

Hi there, we apologize for any inconvenience you may have experienced. Could you kindly contact us at service@coupert.com and provide us with more details about the issue you are facing? Your feedback is valuable to us and will help us make improvements to our extension, with the goal of enhancing your overall experience. We hope to hear from you soon. Have a great day!

Hi there, we are sorry to hear about the unpleasant experience you've had with Coupert Extension. Could you kindly contact us at service@coupert.com and provide us with more details about the issue you are facing? Your feedback is valuable to us and will help us make improvements to our extension, with the goal of enhancing your overall experience. We hope to hear from you soon. Have a great day!