Iceggiren i Lean Library
Lean Library sɣur TfS Extensions
5 n yiceggiren
- It's great at finding versions of papers that I can access through my university library account making it a very useful tool when researching. However it slows other sites down and often causes them to freeze so has to be kept uninstalled when not in use. Please fix this issue. I can't just pause it when not in use as it still slows down sites, please fix this.
Tiririt n ineflayen
yeffeɣ-d deg 2 hónapjaHi there,
Thank you for your feedback! We’re glad to hear Lean Library has been useful in helping you access papers through your library, but we’re really sorry for the slowdown you’ve experienced on other sites. Our Tech team has been working on performance improvements, and Firefox approved our latest release just yesterday. This update includes fixes aimed at resolving the issues you’ve described and is now being pushed out to users.
If you’re still encountering problems after updating, please get in touch with us at user-support@leanlibrary.com so we can investigate further.
Best wishes,
The Lean Library Team - Yettwasezmel 3 ɣef 5sɣur Brian L Nolen, 5 éve
Tiririt n ineflayen
yeffeɣ-d deg 5 éveHello there
Thanks for your feedback and we are sorry to hear this.
In order to investigate this a bit more, we will need some more details. Please contact us at support@leanlibrary.com and we would be very happy to look into this and help resolve it for you.
Best wishes
Clare- The extension creates pop-ups which are unnecessarily big and don't disappear automatically after some time.
Sometimes the pop-ups are useful when they provide a link to an alternative access site.
Most of the times, the pop up simply states that an article has been unlocked.
The pop-ups block a bit less than 1/4 of the web page, completely unnecessarily in either case.
It would be very much appreciated if this could be fixed since the extension works well otherwise.Tiririt n ineflayen
yeffeɣ-d deg 5 éveHello Rafael
We appreciate your feedback.
The pop-up size is determined by the institute's logo size and it is managed by your library but we understand this might be frustrating for you. To address this, on the Lean Library's extension page, please tick "Skip the popup and automate my access.", you will then stop seeing the pop-ups unless you click on our extension.
To increase the optimization for our users, we are currently working on an end-user dashboard, where you will be able customize your own pop-up settings and set your own preferences.
This is under development at the moment and we will release it soon so keep an eye out for an announcement about this!
Best wishes
Clare Tiririt n ineflayen
yeffeɣ-d deg 5 éveHello Kensall
We appreciate your feedback.
The pop-up settings are managed by your library but we understand this might be frustrating for you. To address this, on the Lean Library's extension page, please tick "Skip the popup and automate my access.", you will then stop seeing the pop-ups unless you click on our extension.
To increase the optimization for our users, we are currently working on an end-user dashboard, where you will be able customize your own pop-up settings and set your own preferences.
This is under development at the moment and we will release it soon so keep an eye out for an announcement about this!
Best wishes
Clare