As a 1 year+ customer, I have some grief with the VPN service for its mediocre speed and stability. The firefox extension itself has an aggravating interface, with random surprise log-offs leaving you exposed and having to painfuly log back on (process entirely manual with no help with credentials taht you have to retrieve each time. That's several times a week. Talk about post'it passwords....

It keeps disconnecting after some time. Hope developers fix it soon.

Why the last version needs so many rights ? Like Manage themes and extentions ?

When it works it is good. Unfortunately after a week it regularly drops for no reason and will not reconnect again. I need a reliable VPN, perhaps it is ineffective due to my location of Japan. Will be asking for a refund tomorrow. Nice people but inconsistent product.