VeePN –무제한 무료 & 빠른 보안 VPN 액세스에 대한 리뷰
VeePN –무제한 무료 & 빠른 보안 VPN 액세스 제작자: VeePN
리뷰 28개
개발자 답글
10일 전에 게시됨Hi,
Thank you for sharing your feedback. We understand that the extension has been working inconsistently for you. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' so we can investigate and help improve its performance.
Sincerely, Nikolas
Customer Support Team개발자 답글
3달 전에 게시됨Hello,
We’re sorry to hear about the issue after the recent update. Please check if the auto-connect feature is enabled, as it may cause background activity. If the problem continues, contact us at support@veepn.com, mentioning "Firefox Store Review" in the subject so we can investigate further.
Sincerely, Nikolas
Customer Support Team- I have the paid version of this VPN tool and have been using it a couple of years. I've always been really impressed with it since I bought it. However, the add-on recently upgraded to version 3.4.1 and this version no longer has the impressive functionality that the previous version had. For example, in the previous version, I was able to export and import data such as my settings, my bypass list of URLs, and trusted sights. That functionality was removed in the latest version. The previous version also had more protection options that could be turned on, which were stripped out of the latest version. Doesn't make sense that the upgraded version would be less of what it was compared to the previous version. Makes me wonder what other functionality will be removed in future updates.
개발자 답글
3달 전에 게시됨Hi!
We truly appreciate your support and your detailed feedback about the recent update. We understand how important these features are, and we apologize for any inconvenience caused by their removal. Our development team is constantly working on improving the service, and we will pass along your concerns about the missing functionalities. If you have any specific requests or need assistance with settings, please feel free to contact us at support@veepn.com, and include "Firefox Store Review" in the subject line. We’d be happy to assist you further.
Best regards,
Amy VeePN Support - 5점 만점에 2점Firefox 사용자 14616912 님, 3달 전It worked well, until it didn't. Now it won't even turn on. If I try to change servers, I only get a blank white box.
개발자 답글
3달 전에 게시됨Hi!
We sincerely apologize that our service has not been working for you. To help us resolve your issues, could you provide a more detailed description? Please get in touch with us at support@veepn.com with “Firefox Review” in the subject line so that we can assist you more quickly.
Best wishes,
Amy VeePN Support 개발자 답글
4달 전에 게시됨Hi Rustam,
We’re sorry to hear about the connection stability issues. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject—we’d be happy to look into this and assist.
Sincerely, Nikolas
Customer Support Team개발자 답글
5달 전에 게시됨Hi,
We are sorry to hear that you are facing issues with your connection. Please reach out to us at support@veepn.com with 'Firefox Store Reviews' in the subject so we can look into the issue and provide a solution.
Sincerely, Nikolas
Customer Support Team- 5점 만점에 2점Ali Ahmadabadi 님, 6달 전bro it wont work says file not found i have the same in chrome it works but zen wont load it in EDIT: okay so can you please add support for zen it would be appreciated
개발자 답글
6달 전에 게시됨Hi Ali!
Thank you for your review. I am sorry that it doesn't work in the Zen browser. Despite the fact that Zen is based on Firefox, we do not provide official support for Zen. If you have any other questions or concerns, email us at support@veepn.com and include "Firefox Review" in the subject.
Best regards, Lucas, VeePN Support. - 5점 만점에 2점Firefox 사용자 18700087 님, 7달 전not exactly FREE - you can get a small amount for free, but to get it actually done right you have to pay, figures
개발자 답글
7달 전에 게시됨Hi,
We’re sorry to see only 2 stars. While full access to our services is subscription-based, we offer multiple ways for customers to try our services for free. If you have any concerns or need assistance, please reach out to us at support@veepn.com with "Firefox Store Review" in the subject.
Sincerely, Nikolas
Customer Support Team - 5점 만점에 2점elegrass16 님, 7달 전Нифига не reliable, при попытке подключения что-то думает 10 секунд и не подключается, и так может раз 50 подряд. никакой гарантии, что подключится, нет.
개발자 답글
7달 전에 게시됨Hi!
I am sorry that you consider our extension not reliable. We want to do our best to find a solution. However, we need more details. Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support. 개발자 답글
7달 전에 게시됨Hi Kvaksy!
I am sorry that it doesn't work frequently on your end. We want to do our best to find a solution. However, we need more details. Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support.개발자 답글
7달 전에 게시됨Hi Trebor!
Thank you for your kind review. Despite the positive review, you gave us only 2 stars. Is it possible for you to share your experience? Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support.- 5점 만점에 2점Firefox 사용자 15350029 님, 7달 전
개발자 답글
9달 전에 게시됨Hi Vladimir,
We're sorry to hear that you're having trouble connecting. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject so we can assist you in resolving this issue.
Sincerely, Nikolas
Customer Support Team- 5점 만점에 2점Firefox 사용자 14496115 님, 10달 전it was probably the best vpn i've used. but now it's blocked in russia, so there's no connection to any of servers. and I don't think that's ok for the apps designed to bypass the local restrictions.
개발자 답글
10달 전에 게시됨Hi!
We're sorry to hear that the extension isn’t working for you. Please contact us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Daiana
Customer Support team - 5점 만점에 2점Firefox 사용자 14251302 님, 10달 전Не работает на столько, что даже не устанавливает соединение. Просто не включается.
개발자 답글
10달 전에 게시됨Hi,
Thank you for your feedback. We're sorry to hear that you're having trouble with the extension not connecting. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Nikolas
Customer Support Team 개발자 답글
일 년 전에 게시됨Hi. Sorry for any inconvenience caused. We invite you to contact us at support@veepn.com so we can identify and fix the issue you are facing. Please also mention 'Firefox Store Reviews' for faster identification
Kind regards, Alex
Customer Support Team개발자 답글
일 년 전에 게시됨Hi there! Thank you for your honest review. Unfortunately, the VPN as a technology is not perfect and it uses bandwidth to encrypt your connection. That is why your speed under VPN is not the same as it would be without VPN. I would recommend connecting to the closest location to your country.
In case you have any additional questions, feel free to contact us at support@veepn.com and add "Firefox Review" to the subject of your email.
Regards, Lucas, Veepn Support.- 5점 만점에 2점Mohammad Shahnazi 님, 2년 전
- Окно выбора стран и включения ВПН часто зависает и не открывается, что лечится только перезапуском самого дополнения. Также часто при потере соединения вылетает вкладка вместе со всей несохраненной информацией. Невозможно нормально пользоваться приложением из-за этой кривизны
개발자 답글
2년 전에 게시됨Hi there! We are sorry to hear about your issue, please describe it at support@veepn.com, so we can help you ASAP. 개발자 답글
2년 전에 게시됨Thanks for your feedback! We are interested in helping you. Please drop us a message at support@veepn.com. One of our agents will gladly assist you with any issues.