not working

Despite paying for Pass Plus until 4th August 2025, Proton downgraded me to a free account because I subscribed for VPN!! Apparently you can't have two plans on your account unless you sub to the "Unlimited Plan". No, I don't want Drive, Calender, Mail or Wallet, I wanted Pass and VPN. Stinks of Micro$oft behaviour! Been trying to sort it out with support via ticket for 10 days, who just reply with nonsense. Migrating back to BitWarden, so bye bye Proton.

Reply to Proton - "you're free to utilize only the services that you have use of" as long as we pay for the "Unlimited Plan" I paid for Pass Plus up until 4th August 2025 and I am NOT free to use the services I paid for, because Proton took them away from me!! This is greedy and immoral behaviour, like a shop saying the only way for me to purchase 2 t-shirts is to buy a pack of 7! But 5 of the T-shirts I will never use because they are ugly and will NEVER wear them! This is nothing more than Proton engaging in up-selling for greed and profit, not caring about loyal customers, plain and simple!

The popup to rate the plugin shifts the entire app downward which is really annoying when trying to copy a password

It requires to manage a pass manually every time. Impossible to use, sorry...
UPD
1) If auto generated password doesn't match site requirements, I have to change it manually both on the site and manually copy to Proton PM, since it doesn't see the password was changed.
2) Proton PM doesn't recognize the situation when I change password and it makes multiple records for the same site.
3) Proton PM sometimes mix up 'sign-up' and 'sign-in', so it fills in a new password instead of using existing one.

Constant nagging for reviews - How's this, I can't use it because I cannot find the instructions.
Don't bother explaining, because I don't care now!

Awful product. No credit cards unless you pay, every other password manager allows this for free. I have premium and it STILL lacks features: no keyboard shortcuts to autofill, wallet items can not have letters in the card number (insurance, driver's licenses, health cards), expiry dates are month/year ONLY. And premium MORE expensive than Bitwarden LOL garbage

I loved this extension. Then I installed the iOS application, and it told me that my plan did not support autofilling, therefore making this add-on useless. What is the point of a password manager if I can't sync it between multiple devices. Time to reinstall Bitwarden. They aren't as greedy. Nobody has money to pay monthly for a web extension in 2025. I work at a grocery store for 11 hours every day, and barely make enough to live... so no way I'm paying f***ing monthly for a f***ing iOS app. Stop begging me for money. 👎

The extension will use the fill in feature but then not auto save, or even offer to save the login. So it essentially creates a random password that isn't saved anywhere, locking you out of the newly created account. This completely defeats the purpose of saving the password...

The CEO has taken a hard political stance that goes against my moral, ethical and privacy focused goals. I am deleting this extension and refunding my service.

J'ai téléchargé cette extension parce ue j'ai été intéressé par l'annonce ...
"Avec Proton Pass, vous pouvez générer des alias uniques pour masquer votre identité et transférer des messages vers votre boite de réception principale."

Sur la page Proton

Mais une fois l'extension installée je découvre :

"Les fonctions de gestion des alias de SimpleLogin arrivent bientôt !"

Que veut dire bientôt ? Et pourquoi faites vous des annonces anticipées sans préciser qu'elles le sont ? Ce n'est pas très commercialement satisfaisant.
Je précise que la fonction gestion des mots de passe ne m'intéresse pas pour l'instant : je suis satisfait de keepass et ne vois pas le plus que vous pouvez m'apporter.

Why 1 star? I have clicked this annoying popup 20 times and you still want me to "rate your addon" here is your rating. Stop bothering me with this bs, go away means go away stop bothering me

13/01/2025
Finalement le problème n'est pas résolu dès que je quitte puis relance Firefox, il faut que je me re-identifie sur l'extension ProtonPass.
J'ai exactement le mème problème avec l'extension Mot de passe d'Apple (que j'ai testée à la place de Proton).
J'ai suprrimé les extensions, désinstallé Firefox mais le problème perdure pour les deux extensions alors que tout fioonctionnait bien avant.


06/10/2024
Firefox 131.0 (aarch64) / Mac OS 14.6.1
Depuis quelques jours, l'extension Proton Pass se déconnecte du compte Proton à chaque fermeture de Firefox.
A chaque lancement de Firefox, il faut se ré-identifier dans l'extension ProtonPass, ce qui est pénible et dissuasif.
Précédemment, l'extension fonctionnait parfaitement.
J'ai supprimé et réinstallé l'extension mais sans succès.


A quand une extension utilisable avec le navigateur DuckDuckGo ?

07/12/2024
L'extension Proton ne fonctionnant toujours pas (il faut s'y reconnecter à chaque fois que je relance Firefox, j'ai décidé d'opter pour Mots de passe iCldou, d'Appel.
Mais j'ai rencontré exactement le même problème.
J'en ai conclu que le problème venait en fait de Firefox et non de proton.
J'ai donc désinstallé puis ré-installer Firefox : tout est rentré dans l'ordre.

Toutes me excuses à Proton que j'ai "accusé" à tord et que je réévalue à 5 étoiles.

extremely confusing and difficult to use

Firefox seems a bit whimsical regarding add-ons. I have one I have used with Foxfire, but now Foxfire won't add it.
Firefox isn't contesting the authenticity of the add-on. I would accept their advice in that matter. This one seems legit and Foxfire is being adamant. Insufficient explanation. I am not pleased.

Dear Proton, try to get the products you released which we pay for WORKING first before continuing to release more.

This password manager

1. Forgets to save its own suggested passwords!
2. Randomly logs the user out for no reason

дерьмо редкостное .

When anything asks me to rate it, I do.

I love Proton, but Proton Pass is way too unpredictable. Quite often, it just won't show accounts/passwords that I've got stored in it. Hugely frustrating, and not something I've experienced with any other password manager.

Дополнение для ВПН, которое требует регистрации на собственном сервисе, недоступном без ВПН. Сложно придумать механизм более глупый.

I really like the idea of this, but unfortunately it is very user unfriendly. The Pass monitor suggests that I change insecure passwords on websites, but the extension itself prevents me from doing it. It will save log-ins that I had already created myself, but there is no way to change and improve them. In fact, with the 3 fields to fill out (old password, new password and verify new password), the extension makes it impossible. It has been a frustrating experience trying to make ProtonPass do what it should do. Repeatedly trying to get help on Proton's subreddit did not bear fruit.
I have been a paying Proton customer for years, but ProtonPass is a time-consuming disappointment.

Update: Specifically paypal.com and ebay have been impossible. I have tried a number of times over the past months without success. Another issue is that paypal has very specific limitations as to what is accepted in terms of a password (which characters, symbols, password length, etc). Per my experience, and after a lot of time attempting, this cannot be created by ProtonPass.

Update: Passmail does not get accepted on all platforms/sites when opening new accounts.

Seems like its slowing down lot of pages and then Firefox itself. Needs to be fixed.