Vurdering for Proton Pass
Proton Pass av Proton
70 vurderingar
- Vurdering: 1 av 5av Firefox user 19548066, 17 dagar sidan
- Vurdering: 1 av 5av Firefox user 19078929, ein månad sidan
- Vurdering: 1 av 5av Firefox user 19473456, ein månad sidanA pretty good password manager, but a terrible browser extension. It's still bugging me to select the theme almost every time I open it. It keep getting logged out occasionally. There is about a 50/50 chance that it can determine a login form. Sometimes, pretty often, it tries to create a new login from the login form instead of filling the already stored credentials. Identities also doesn't always work, sometimes it suggests and identity for a single field, sometimes it doesn't let me to fill the identity (or anything from the password store) on the form where I need the identity. Overall, I'm very disappointed with this extension.
Svar frå utviklaren
posta ein månad sidanHi! Sorry to hear about your experience. Can you please try removing the extension, and re-installing it to see if that helps? If the issue persists, please report it to us at https://proton.me/support/contact Svar frå utviklaren
posta 2 månader sidanSorry to hear that! Login problems at Proton are not widespread and are commonly due to a wrong password. Please consult our support article on common login problems and how to resolve them: https://proton.me/support/common-login-problems. If you still cannot log in, please contact us so we can help: https://proton.me/support/contact.- Vurdering: 1 av 5av 12, 3 månader sidan
Svar frå utviklaren
posta 5 månader sidanSorry to hear that. Could you share more details on what exactly doesn't work? We'd be more than happy to help with anything, but we need to have a clear understanding of the issue first. Contact us by navigating to the Proton Pass extension Settings → Support → Report a problem, so we can help you troubleshoot.- Vurdering: 1 av 5av clivejo, 5 månader sidanDespite paying for Pass Plus until 4th August 2025, Proton downgraded me to a free account because I subscribed for VPN!! Apparently you can't have two plans on your account unless you sub to the "Unlimited Plan". No, I don't want Drive, Calender, Mail or Wallet, I wanted Pass and VPN. Stinks of Micro$oft behaviour! Been trying to sort it out with support via ticket for 10 days, who just reply with nonsense. Migrating back to BitWarden, so bye bye Proton.
Reply to Proton - "you're free to utilize only the services that you have use of" as long as we pay for the "Unlimited Plan" I paid for Pass Plus up until 4th August 2025 and I am NOT free to use the services I paid for, because Proton took them away from me!! This is greedy and immoral behaviour, like a shop saying the only way for me to purchase 2 t-shirts is to buy a pack of 7! But 5 of the T-shirts I will never use because they are ugly and will NEVER wear them! This is nothing more than Proton engaging in up-selling for greed and profit, not caring about loyal customers, plain and simple!Svar frå utviklaren
posta 5 månader sidanWe're very sorry to hear that. Note that it is indeed not possible to have two different subscriptions, such as Pass Plus and VPN Plus, active on your Proton account simultaneously. The Proton Unlimited plan gives you access to the premium features of both our Pass and VPN services, as well as the other services that are part of Proton's ecosystem. That said, you're free to utilize only the services that you have use of. - Vurdering: 1 av 5av Firefox user 19052407, 5 månader sidanIt requires to manage a pass manually every time. Impossible to use, sorry...
UPD
1) If auto generated password doesn't match site requirements, I have to change it manually both on the site and manually copy to Proton PM, since it doesn't see the password was changed.
2) Proton PM doesn't recognize the situation when I change password and it makes multiple records for the same site.
3) Proton PM sometimes mix up 'sign-up' and 'sign-in', so it fills in a new password instead of using existing one.Svar frå utviklaren
posta 5 månader sidanWe're sorry to hear that. Could you clarify your review further? Which Proton Pass feature are you referring to exactly? We'd be more than happy to help, but we need some basic details to work with. Please contact us by navigating to the Proton Pass extension Settings → Support → Report a problem, so we can help. - Vurdering: 1 av 5av - l _ ll _ lll _ llll _ lll _ ll _ l -, 5 månader sidan
- Vurdering: 1 av 5av Firefox user 16031661, 6 månader sidanConstant nagging for reviews - How's this, I can't use it because I cannot find the instructions.
Don't bother explaining, because I don't care now!Svar frå utviklaren
posta 6 månader sidanSorry to hear that. We have taken note of your feedback and forwarded it to the team for further investigation. That said, we have a guide on how to use the Proton Pass extension, which you can find at proton.me/support/pass-browser-extension. If you're still having any difficulties, please do not hesitate to contact us at proton.me/support/contact so we can assist you further. - Vurdering: 1 av 5av Naxab, 6 månader sidan
- Vurdering: 1 av 5av Delta, 7 månader sidanAwful product. No credit cards unless you pay, every other password manager allows this for free. I have premium and it STILL lacks features: no keyboard shortcuts to autofill, wallet items can not have letters in the card number (insurance, driver's licenses, health cards), expiry dates are month/year ONLY. And premium MORE expensive than Bitwarden LOL garbage
Svar frå utviklaren
posta 7 månader sidanSorry to hear that. We offer certain features exclusively on our paid plans to ensure the continued availability of our free plan for users who may not be able to afford to subscribe. It's about striking a balance between offering a free service and providing added benefits to our paid subscribers.
On another note, we've shared your feedback with the team for future consideration. That said, keep in mind that you can create notes or custom fields for more specific items that don't fit the available templates (proton.me/support/pass-custom-field).
Lastly, Proton Pass is headquartered in Switzerland, which has some of the world's strongest privacy laws. However, Switzerland is an expensive country to maintain a service in. Nonetheless, we appreciate your feedback and have taken note of it accordingly. - Vurdering: 1 av 5av Pinky the Bat, 8 månader sidanI loved this extension. Then I installed the iOS application, and it told me that my plan did not support autofilling, therefore making this add-on useless. What is the point of a password manager if I can't sync it between multiple devices. Time to reinstall Bitwarden. They aren't as greedy. Nobody has money to pay monthly for a web extension in 2025. I work at a grocery store for 11 hours every day, and barely make enough to live... so no way I'm paying f***ing monthly for a f***ing iOS app. Stop begging me for money. 👎
Svar frå utviklaren
posta 8 månader sidanWe're sorry to hear that. Note that with the Free plan, you can only autofill items from your first vault. That said, autofill of items from multiple vaults is available on our paid plans. Nonetheless, we appreciate your feedback and we've made sure to share it with the team accordingly. - Vurdering: 1 av 5av Firefox user 18800306, 9 månader sidanThe extension will use the fill in feature but then not auto save, or even offer to save the login. So it essentially creates a random password that isn't saved anywhere, locking you out of the newly created account. This completely defeats the purpose of saving the password...
Svar frå utviklaren
posta 9 månader sidanSorry to hear that. We're working on improving the autosave feature for all web services reported by our community. Therefore, please feel free to flag any problematic websites to us through the 'Feedback & Help' option so we can note your feedback for future improvements. - Vurdering: 1 av 5av Firefox user 15440569, 10 månader sidan
- Vurdering: 1 av 5av Firefox user 18783721, 10 månader sidanThe CEO has taken a hard political stance that goes against my moral, ethical and privacy focused goals. I am deleting this extension and refunding my service.
- Vurdering: 1 av 5av Firefox user 13778820, eit år sidanJ'ai téléchargé cette extension parce ue j'ai été intéressé par l'annonce ...
"Avec Proton Pass, vous pouvez générer des alias uniques pour masquer votre identité et transférer des messages vers votre boite de réception principale."
Sur la page Proton
Mais une fois l'extension installée je découvre :
"Les fonctions de gestion des alias de SimpleLogin arrivent bientôt !"
Que veut dire bientôt ? Et pourquoi faites vous des annonces anticipées sans préciser qu'elles le sont ? Ce n'est pas très commercialement satisfaisant.
Je précise que la fonction gestion des mots de passe ne m'intéresse pas pour l'instant : je suis satisfait de keepass et ne vois pas le plus que vous pouvez m'apporter.Svar frå utviklaren
posta eit år sidanTo clarify, an alias is a randomly generated email address that forwards emails to your main inbox. Proton Pass creates aliases so you can enter them into online forms and protect your actual email address from being disclosed or leaked.
That said, we are currently working on integrating the SimpleLogin alias management feature directly into Proton Pass. Once this feature is released in a future update, users will be able to manage their aliases more easily without needing to switch back and forth between Proton Pass and their SimpleLogin accounts.
Hopefully, this clarifies things further. If you have any additional questions, feel free to contact us using the 'Feedback & Help' option. - Vurdering: 1 av 5av Nelan, eit år sidan
- Vurdering: 1 av 5av George, eit år sidanWhy 1 star? I have clicked this annoying popup 20 times and you still want me to "rate your addon" here is your rating. Stop bothering me with this bs, go away means go away stop bothering me
Svar frå utviklaren
posta eit år sidanWe're sorry to hear that. Your feedback is very important to us and we've made sure to share it with the team for further investigation. If you have any other suggestions on what we could do to further improve our service, feel free to let us know at https://proton.me/support/contact. - Vurdering: 1 av 5av coksi, eit år sidan13/01/2025
Finalement le problème n'est pas résolu dès que je quitte puis relance Firefox, il faut que je me re-identifie sur l'extension ProtonPass.
J'ai exactement le mème problème avec l'extension Mot de passe d'Apple (que j'ai testée à la place de Proton).
J'ai suprrimé les extensions, désinstallé Firefox mais le problème perdure pour les deux extensions alors que tout fioonctionnait bien avant.
06/10/2024
Firefox 131.0 (aarch64) / Mac OS 14.6.1
Depuis quelques jours, l'extension Proton Pass se déconnecte du compte Proton à chaque fermeture de Firefox.
A chaque lancement de Firefox, il faut se ré-identifier dans l'extension ProtonPass, ce qui est pénible et dissuasif.
Précédemment, l'extension fonctionnait parfaitement.
J'ai supprimé et réinstallé l'extension mais sans succès.
A quand une extension utilisable avec le navigateur DuckDuckGo ?
07/12/2024
L'extension Proton ne fonctionnant toujours pas (il faut s'y reconnecter à chaque fois que je relance Firefox, j'ai décidé d'opter pour Mots de passe iCldou, d'Appel.
Mais j'ai rencontré exactement le même problème.
J'en ai conclu que le problème venait en fait de Firefox et non de proton.
J'ai donc désinstallé puis ré-installer Firefox : tout est rentré dans l'ordre.
Toutes me excuses à Proton que j'ai "accusé" à tord et que je réévalue à 5 étoiles.Svar frå utviklaren
posta eit år sidanSorry to hear that. Could you let us know the exact steps you're taking that lead to the issue? Are you receiving any error messages or notifications when this happens? Have you tried reinstalling the extension? Contact us using the 'Feedback & Help' option with more details so we can help.
On another note, keep in mind that the browser extension is currently not available for the DuckDuckGo browser, although we have forwarded your request to the team for future consideration. Svar frå utviklaren
posta eit år sidanSorry to hear that. Would you mind letting us know what exactly you've experienced trouble with while using Proton Pass? We'd be more than happy to help, but we need some basic details to work with. Contact us through the 'Feedback & Help' option so we can assist you further. Meanwhile, we have a dedicated guide on how to use the Proton Pass browser extension at proton.me/support/pass-browser-extension.- Vurdering: 1 av 5av Ducky, eit år sidanFirefox seems a bit whimsical regarding add-ons. I have one I have used with Foxfire, but now Foxfire won't add it.
Firefox isn't contesting the authenticity of the add-on. I would accept their advice in that matter. This one seems legit and Foxfire is being adamant. Insufficient explanation. I am not pleased.Svar frå utviklaren
posta eit år sidanWe're sorry to see that you're dissatisfied. Would you mind describing the problem further? Are you having trouble installing the Proton Pass browser extension, or is there a different issue? We'd be happy to help, but we need to have a clear understanding of the issue first. Contact us at proton.me/support/contact so we can assist you further. - Vurdering: 1 av 5av Coolperson:-D, eit år sidanDear Proton, try to get the products you released which we pay for WORKING first before continuing to release more.
This password manager
1. Forgets to save its own suggested passwords!
2. Randomly logs the user out for no reasonSvar frå utviklaren
posta eit år sidanWe're sorry to hear that. Regarding the first issue, do you have auto-save enabled in the Proton Pass extension's settings? Are you encountering this issue on all websites, or only specific ones?
As for the second issue, are you perhaps experiencing it after updating your browser? Do you have any other extensions installed? Are you using any device optimization apps? Contact us using the Feedback & Help option so we can assist you further with these issues. Svar frå utviklaren
posta eit år sidanWe're sorry that you're dissatisfied, and we would appreciate your feedback on how we could earn a better review from you. If you have any problems with Proton Pass, we'd be more than happy to help and see that it is to your satisfaction. Please contact us using the Feedback & Help option so we can assist you further.Svar frå utviklaren
posta eit år sidanWe're sorry to hear that. Your feedback has been forwarded to the team accordingly. That said, if we can help with anything, or if you have any suggestions on what we could do to improve our service, feel free to let us know using the 'Feedback & Help' option.