Vurdering for VPN VeePN - Free VPN for Firefox
VPN VeePN - Free VPN for Firefox av VeePN
28 vurderingar
Svar frå utviklaren
posta ein månad sidanHi,
Thank you for sharing your feedback. We understand that the extension has been working inconsistently for you. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' so we can investigate and help improve its performance.
Sincerely, Nikolas
Customer Support Team- Vurdering: 2 av 5av Enverest, 4 månader sidanSince the last update is breaking websites even when VPN is turned off! As an example of the issue you can go to Disqus website on Notifications page.
Error message is: " Permission denied to access property "getAttribute".Svar frå utviklaren
posta 4 månader sidanHello,
We’re sorry to hear about the issue after the recent update. Please check if the auto-connect feature is enabled, as it may cause background activity. If the problem continues, contact us at support@veepn.com, mentioning "Firefox Store Review" in the subject so we can investigate further.
Sincerely, Nikolas
Customer Support Team - Vurdering: 2 av 5av Itzallan, 4 månader sidanI have the paid version of this VPN tool and have been using it a couple of years. I've always been really impressed with it since I bought it. However, the add-on recently upgraded to version 3.4.1 and this version no longer has the impressive functionality that the previous version had. For example, in the previous version, I was able to export and import data such as my settings, my bypass list of URLs, and trusted sights. That functionality was removed in the latest version. The previous version also had more protection options that could be turned on, which were stripped out of the latest version. Doesn't make sense that the upgraded version would be less of what it was compared to the previous version. Makes me wonder what other functionality will be removed in future updates.
Svar frå utviklaren
posta 4 månader sidanHi!
We truly appreciate your support and your detailed feedback about the recent update. We understand how important these features are, and we apologize for any inconvenience caused by their removal. Our development team is constantly working on improving the service, and we will pass along your concerns about the missing functionalities. If you have any specific requests or need assistance with settings, please feel free to contact us at support@veepn.com, and include "Firefox Store Review" in the subject line. We’d be happy to assist you further.
Best regards,
Amy VeePN Support - Vurdering: 2 av 5av Firefox user 14616912, 4 månader sidanIt worked well, until it didn't. Now it won't even turn on. If I try to change servers, I only get a blank white box.
Svar frå utviklaren
posta 4 månader sidanHi!
We sincerely apologize that our service has not been working for you. To help us resolve your issues, could you provide a more detailed description? Please get in touch with us at support@veepn.com with “Firefox Review” in the subject line so that we can assist you more quickly.
Best wishes,
Amy VeePN Support - Vurdering: 2 av 5av Rustam, 5 månader sidanПериодически отваливается весь интернет, может отработать как 10 секунд так и 10 минут, никогда не угадаешь. Стабильности нет. Скорость не проверял, Ютуб работает.
Svar frå utviklaren
posta 5 månader sidanHi Rustam,
We’re sorry to hear about the connection stability issues. Please reach out to us at support@veepn.com with "Firefox Store Review" in the subject—we’d be happy to look into this and assist.
Sincerely, Nikolas
Customer Support Team Svar frå utviklaren
posta 6 månader sidanHi,
We are sorry to hear that you are facing issues with your connection. Please reach out to us at support@veepn.com with 'Firefox Store Reviews' in the subject so we can look into the issue and provide a solution.
Sincerely, Nikolas
Customer Support Team- Vurdering: 2 av 5av Lise, 7 månader sidanПеребрала несколько vpn, этот заработал с первого раза и вроде пока бесплатно.
P.S. Теперь практически никогда не удается подключить, не работает. - Vurdering: 2 av 5av Ali Ahmadabadi, 7 månader sidanbro it wont work says file not found i have the same in chrome it works but zen wont load it in EDIT: okay so can you please add support for zen it would be appreciated
Svar frå utviklaren
posta 7 månader sidanHi Ali!
Thank you for your review. I am sorry that it doesn't work in the Zen browser. Despite the fact that Zen is based on Firefox, we do not provide official support for Zen. If you have any other questions or concerns, email us at support@veepn.com and include "Firefox Review" in the subject.
Best regards, Lucas, VeePN Support. - Vurdering: 2 av 5av Firefox user 18700087, 8 månader sidannot exactly FREE - you can get a small amount for free, but to get it actually done right you have to pay, figures
Svar frå utviklaren
posta 7 månader sidanHi,
We’re sorry to see only 2 stars. While full access to our services is subscription-based, we offer multiple ways for customers to try our services for free. If you have any concerns or need assistance, please reach out to us at support@veepn.com with "Firefox Store Review" in the subject.
Sincerely, Nikolas
Customer Support Team - Vurdering: 2 av 5av elegrass16, 8 månader sidanНифига не reliable, при попытке подключения что-то думает 10 секунд и не подключается, и так может раз 50 подряд. никакой гарантии, что подключится, нет.
Svar frå utviklaren
posta 8 månader sidanHi!
I am sorry that you consider our extension not reliable. We want to do our best to find a solution. However, we need more details. Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support. - Vurdering: 2 av 5av Kvaksy, 8 månader sidanРаботает редко, чаще при попытке подключиться задумывается и не может этого сделать.
Svar frå utviklaren
posta 8 månader sidanHi Kvaksy!
I am sorry that it doesn't work frequently on your end. We want to do our best to find a solution. However, we need more details. Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support. Svar frå utviklaren
posta 8 månader sidanHi Trebor!
Thank you for your kind review. Despite the positive review, you gave us only 2 stars. Is it possible for you to share your experience? Please email us at support@veepn.com and include "Firefox Review" in the subject line.
Best regards, Lucas, VeePN Support.- Vurdering: 2 av 5av Firefox user 15350029, 8 månader sidan
Svar frå utviklaren
posta 10 månader sidanHi Vladimir,
We're sorry to hear that you're having trouble connecting. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject so we can assist you in resolving this issue.
Sincerely, Nikolas
Customer Support Team- Vurdering: 2 av 5av Firefox user 14496115, eit år sidanit was probably the best vpn i've used. but now it's blocked in russia, so there's no connection to any of servers. and I don't think that's ok for the apps designed to bypass the local restrictions.
Svar frå utviklaren
posta eit år sidanHi!
We're sorry to hear that the extension isn’t working for you. Please contact us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Daiana
Customer Support team - Vurdering: 2 av 5av j1mster, eit år sidan
- Vurdering: 2 av 5av Firefox user 14251302, eit år sidanНе работает на столько, что даже не устанавливает соединение. Просто не включается.
Svar frå utviklaren
posta eit år sidanHi,
Thank you for your feedback. We're sorry to hear that you're having trouble with the extension not connecting. Please reach out to us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject so we can assist you promptly.
Sincerely, Nikolas
Customer Support Team - Vurdering: 2 av 5av Dmitry07, eit år sidanА что описывать я и так ещё раз напишу. Перестали работать бесплатные локации. В чём проблема?
Svar frå utviklaren
posta eit år sidanHi. Sorry for any inconvenience caused. We invite you to contact us at support@veepn.com so we can identify and fix the issue you are facing. Please also mention 'Firefox Store Reviews' for faster identification
Kind regards, Alex
Customer Support Team - Vurdering: 2 av 5av usergamer, eit år sidanworks but doesn't let me use my full internet speed for the free version.
Svar frå utviklaren
posta eit år sidanHi there! Thank you for your honest review. Unfortunately, the VPN as a technology is not perfect and it uses bandwidth to encrypt your connection. That is why your speed under VPN is not the same as it would be without VPN. I would recommend connecting to the closest location to your country.
In case you have any additional questions, feel free to contact us at support@veepn.com and add "Firefox Review" to the subject of your email.
Regards, Lucas, Veepn Support. Svar frå utviklaren
posta 2 år sidanHi Golmorad! We are sorry that you dissatisfied with our service. Please contact us at support@veepn.com and share your thoughts. We'd be glad to make things up to you.- Vurdering: 2 av 5av wang, 2 år sidan
- Vurdering: 2 av 5av Mohammad Shahnazi, 2 år sidan
- Vurdering: 2 av 5av Regemfake, 3 år sidanОкно выбора стран и включения ВПН часто зависает и не открывается, что лечится только перезапуском самого дополнения. Также часто при потере соединения вылетает вкладка вместе со всей несохраненной информацией. Невозможно нормально пользоваться приложением из-за этой кривизны
Svar frå utviklaren
posta 2 år sidanHi there! We are sorry to hear about your issue, please describe it at support@veepn.com, so we can help you ASAP. Svar frå utviklaren
posta 2 år sidanThanks for your feedback! We are interested in helping you. Please drop us a message at support@veepn.com. One of our agents will gladly assist you with any issues.