Análises de NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault por NordVPN
178 análises
- Avaliado em 1 de 5por Kemar Christie, há 16 diasReally great mobile app and desktop app, but the Firefox extension is quite annoying. Why can't I use any shortcuts like previous browsers? This is preventing me from using certain websites, as my banking website doesn't allow copy and paste, so it would have to be autofilled, and there is no extension shortcut to quickly autofill. My Bitwarden extension across all browsers does this flawlessly. Please Fixxx !!!!!
Resposta do desenvolvedor
publicado há 15 diasHey Kemar! Thanks for your feedback on the Firefox extension. Your concern about the lack of shortcuts for quick autofill is noted. We'll pass this to our product team for consideration. Apologies for the inconvenience! You can also reach our support team at support@nordpass.com for more help. - Avaliado em 1 de 5por wwwladik, há 17 diasunstable functioning when using firefox browser. same problem as described in previous one star ratings. Will quit after the end of my current subscription.
Resposta do desenvolvedor
publicado há 17 diasHello there. We’re sorry to hear about your experience! We’re sure it can be resolved with our support team at support.nordpass.com. Our team would be happy to take a closer look into your case and help out! They are available 24/7. - Avaliado em 1 de 5por Rockwell_666, há um mêsThis extension is extremely fickle. I have no problem on some websites, but not on others.
Even when I have a saved password, it doesn't autofill my details, nor give me the NordPass drop downs.
Also if I right click on the ID/ Password boxes, it only gives me the option to "manage passwords", but not "use saved password."
Sometimes, if I keep trying to log in, NordPass suddenly wakes up and says "Oh, you've got saved details for this site, would you like to log in?"
This is very frustrating, because there seems to be no reason for it.Resposta do desenvolvedor
publicado há um mêsHello. That should not be happening! Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help! Our team is available 24/7 at support.nordpass.com. - Avaliado em 1 de 5por Usuário 12575218 do Firefox, há 2 mesesIf the 'Allow NordPass to process user interaction data and error logs (optional)' permission is disabled, Nordpass will open a new 'Your privacy settings' tab where you have to click 'Accept' before letting you use the add-on. EVERY TIME THE BROWSER IS OPENED.
If the permission is enabled, the extension logs in by itself.
This behavior for a so-called 'optional' setting is ridiculous. This has been going on for weeks and if it doesn't stop I'm going to change password managers and then they will stop getting ANY of my data. It feels like I'm being shaken down by a service I'm paying for.Resposta do desenvolvedor
publicado há um mêsHi there, thank you for the detailed feedback and apologize for the inconveniences. We understand how repetitive prompts can be frustrating and this isn't the experience we aim to provide. We'd like to have this looked into further if you could contact our support team at support@nordpass.com. We would love to assist setting it up! - Avaliado em 1 de 5por Usuário 19490179 do Firefox, há 2 mesesWas good but since you have click accept every time the browser restarts it is now bs. They are aware of the problem for a while now.
Edit: I have figured out the problem where you have to click Accept, every time the browser is opened. At least on my system.
Open the Nordpass Extension -> click accept and log in
Then go to settings and change the the Autolock Option from 'Never' to '5 Minutes' and then back to 'Never'
That did the trick for me on two different systems, because it somehow saved the settings again after doing that. Now the extensions stays unlocked, even when the browser or windows is restarted.Resposta do desenvolvedor
publicado há 2 mesesHi there! Sorry for the inconvenience. Frequent logins may be due to your browser settings or the Autolock feature. Please reach out to our support team via email at support@nordpass.com for assistance. They’d love to help! - Avaliado em 1 de 5por Usuário 19456117 do Firefox, há 2 mesesAlways requires to accept new terms and always asks for login
Resposta do desenvolvedor
publicado há 2 mesesHi. We're sorry for any inconvenience caused! Please send us a message at support.nordpass.com, as our team would be happy to look into this for you. - Avaliado em 1 de 5por Kyler, há 3 mesesPlease fix the extension making me accept terms of data sharing or whatever every time I unlock my vault. Today I misclicked "Disagree and uninstall" and there's no confirmation. I just had to go through the login/setup process again...
Resposta do desenvolvedor
publicado há 3 mesesHello, Kyler. We’re truly sorry to hear about that and apologize for the inconvenience. Your feedback will be passed along to our team. - Avaliado em 1 de 5por Usuário 19338701 do Firefox, há 3 mesesThis extension no longer works with FireFox. It does not provide my password to login to websites. It previously worked well. There is now, no autofill function with Nordpass. I do NOT wish to change to a different browser and will not renew if not fixed quickly.
xResposta do desenvolvedor
publicado há 3 mesesHi there! We're sorry about the trouble. Autofill should be working smoothly. Could you reach out to our support team via support@nordpass.com? They'll be glad to assist you in resolving this issue. Your feedback is crucial to us. Thanks! - Avaliado em 1 de 5por LoïcLoff, há 3 meses6.4.10 = Bugs, ne conserve plus les parametres, obligé de se reconnecter a chaque lancement du navigateur !
Resposta do desenvolvedor
publicado há 3 mesesBonjour. Cela ne devrait pas être le cas ! Pourriez-vous contacter notre équipe d'assistance afin qu'elle examine le problème de plus près et en détermine la cause ? Nous serons ravis de vous aider à le résoudre ! Notre équipe est disponible 24 h/24 et 7 j/7 sur support.nordpass.com. - Avaliado em 1 de 5por badrocket, há 3 meses
- Avaliado em 1 de 5por Brahvim, há 3 meses
- Avaliado em 1 de 5por Usuário 15764119 do Firefox, há 3 meses
- Avaliado em 1 de 5por Usuário 19217615 do Firefox, há 3 mesesIf you just subscribed, and happen to see this, refund before its too late.
Used to work fairly well. They changed their windows app, and firefox app months ago, and its slowly degraded to never autofilling on firefox ever, across multiple computers and installs. It defeats the purpose of having a password manager, let alone paying for one that literally is just a notepad now. Even if they fix it, they have no qualms about breaking their software for months after you've paid. They probably just get 40% of their money from apple users, and 40% from chrome users and say screw the other 20%, we got their money, probably only 30% of those will be bothered to cancel. so we'll just increase prices 5% and screw firefox users.Resposta do desenvolvedor
publicado há 3 mesesHi there, we’re really sorry to hear about your experience. We’d really appreciate the chance to troubleshoot the issues you mentioned properly. If you're open to it, please reach out to our support team at support@nordpass.com so we can dig into the issue and help resolve it. Feedback like yours is important, and knowing the specifics helps us make things better for everyone. - Avaliado em 1 de 5por Usuário 17775466 do Firefox, há 4 meses
- Avaliado em 1 de 5por Chacoman, há 4 mesesThis is the most fucked up app I've ever had. I'm locked out of several of my accounts as this piece of shit doesn't record master password!!! I want to take this off my machines and get my money back!!! Do it NOW!
Resposta do desenvolvedor
publicado há 4 mesesHi, sorry about the frustrating experience. For removing NordPass, please follow these steps: https://support.nordpass.com/hc/articles/360006638797. For a refund, email our support team at support@nordpass.com for assistance. They'll help you out. - Avaliado em 1 de 5por grouchy, há 4 mesesToo many confusing passwords to remember which is which! I don't like it and guess I'll have to get out of Nordpass for a Password Manager that is reasonable!
Resposta do desenvolvedor
publicado há 4 mesesHi there! Sorry to hear you're having trouble — we truly appreciate you bringing this to our attention. We're actively working on improving this experience and would love to hear more about both your current experience and your ideal login process.
Feel free to share your thoughts with our support team at support@nordpass.com or via live chat on our Help Center https://support.nordpass.com/hc/en-us
Your feedback helps us build a better experience for you! - Avaliado em 1 de 5por Usuário 17203446 do Firefox, há 4 meses
- Avaliado em 1 de 5por Usuário 19111891 do Firefox, há 4 mesesUsed to work fine, now every day it seems worse and worse. Mobile and the desktop seem very buggy now with detecting autofill, or staying logged in even when you have selected to not log you out.
Resposta do desenvolvedor
publicado há 4 mesesHi there, sorry you're facing issues with autofill and staying logged in. Could you reach out to our support team at support@nordpass.com? They'll help troubleshoot the bugs you're experiencing on both desktop and mobile. - Avaliado em 1 de 5por Siri, há 4 mesesMac user here. Sometimes it works, but more often it doesn’t. Almost every time I have to open the Desktop app, copy the password, and paste it. Or if it is a new password, open the desktop app, copy the details, and save the new password. That’s almost useless as an extension. I have better ways to store personal data than to pay a useless app to work as a locked text file.
Resposta do desenvolvedor
publicado há 4 mesesHey there! Sorry for the trouble you're facing on Mac. Could you please email our support team at support@nordpass.com with more details about the issue? We'd love to help and get this sorted out for you. Your experience matters to us. Resposta do desenvolvedor
publicado há 4 mesesHi there! 🚀 Getting started with NordPass is easy! You can check our quick onboarding guide here: support@nordpass.com for help. Feel free to reach out if you need assistance! 😊- Avaliado em 1 de 5por FahQNordPass, há 4 mesesWorks great...when it works.
Honestly what is the point of a password extension that logs itself out every day (on a private computer - I know because I check the box that this is a private computer), then asks you for not one, but two 12 character + symbol + number passwords to log back in simply to then ask you to confirm your password for the dozens of sites it claims to store for you? EVERY DAY.
You would think the password saver would be good as saving its own password(s).
Pain in the ass. - Avaliado em 1 de 5por Usuário 19087443 do Firefox, há 5 meses
Resposta do desenvolvedor
publicado há 5 mesesHi there, sorry to hear you're having a bad experience. Could you drop us a message to support@nordpass.com? We’d love to hear your feedback and help you out!Resposta do desenvolvedor
publicado há 5 mesesHi there! Sorry to hear you're having trouble. Currently, storing and auto-filling 2FA codes in Vault is only available for Business users. You can learn more here: [https://support.nordpass.com/hc/en-us/articles/13876344728849-How-to-set-up-2FA-codes-with-NordPass-Authenticator] 🔐- Avaliado em 1 de 5por Usuário 19045924 do Firefox, há 5 meses