Análises para NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
637 análises
- I cannot see the point in providing an extension for a browser but not trying to make it work.
In my family, we like firefox, and we like NordVPN (6 people). The extension has mostly never worked for everyone. It's just not working guys, you must disable your extension, remove it from the store, and restart the coding from scratch, honestly. The credentials not remembered, the list not appearing, the settings not saved, the server change not applied, firefox unable to reach the internet... could it be worst for a VPN?
@NordVPN we pay for it.Resposta do programador
publicado a há 4 anosHello. We're sorry to hear about your experience with our browser extension. Please contact our customer support team for them to take a closer look at the issues you're currently experiencing and help you solve them in no time! Our team is ready to help you 24/7 via chat at support.nordvpn.com or via Twitter @NordVPN. -A.S. - I have to sign-in everytime I start the Browser, but even if I do, it doesn't work!
I get the message that I was logged in successfully, but I cant choose a server!
If I click on the Firefox Extension, I can just see the "Log-In" Button again.
It just works after I reinstall the extension. But I don't want to reinstall it everytime I start my Browser.Resposta do programador
publicado a há 4 anosHello. We are sorry to hear about your experience with our service. We suggest contacting our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M. - Avaliado em 1 de 5por Utilizador do Firefox 16830844 , há 4 anosI have been using NordVPN for almost three years now. While the desktop client has worked fine, the browser extension is consistently broken and buggy. Every update breaks the extension, requiring that you reinstall and enter your login information. In this last update, I was getting a 404 error every time I entered my login info, making it impossible to login even after reinstalling. Fix your broken extension Nord.
Resposta do programador
publicado a há 4 anosHello. We're sorry to hear about your experience. Please contact our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M. - NordVPN is gradually becoming completely useless. They removed the ability to have a simple proxy on Firefox and forced users to get the Firefox extension. This would be fine except the Firefox extension does not work at all. Absolute garbage. I don't know how developers haven't fixed the issues with this extension. Whenever you contact NordVPNs support, they tell you to use Chrome or just use the Desktop app. How about fix your garbage extension or make it possible to just use a proxy again.
- Avaliado em 1 de 5por Utilizador do Firefox 17120625 , há 4 anosWorst VPN! complete crap!!!!!!!!!!!
Resposta do programador
publicado a há 4 anosHello. Could you please specify your review a little bit for us to better understand the situation that you are currently experiencing? We would be glad to help if you're experiencing any issues while using our service. -A.S. - Avaliado em 1 de 5por Utilizador do Firefox 17111793 , há 4 anos
Resposta do programador
publicado a há 4 anosHello. Yes, our service is paid. However, it would be great if you could specify the issues you are currently experiencing with our browser extension (including the exclusion lists) so we could help you out on resolving these issues. We would be more than glad to help! -A.S.- Ticket number was #9093424.
This extension doesn't work with Firefox. Once you are logged in and connected to a server, the websites gives a connection error. After chatting with Live Chat team, there was no resolution reached. It is better to stick to the Desktop App over the extension.Resposta do programador
publicado a há 4 anosHello and thank you for providing the Ticket ID! Unfortunately, as mentioned by our support team, it might be difficult to connect using the Proxy extension on networks that have restrictions and it is better to use the VPN connection (client) instead, as it can overcome such restrictions. Nonetheless, we do appreciate your feedback and will forward it to our dedicated team so the further improvements can be made for the browser extension. -A.S. - Avaliado em 1 de 5por Peter Deege , há 4 anos
- Avaliado em 1 de 5por Speedtospare , há 4 anosFirefox browser extension gets error for login connection.
Resposta do programador
publicado a há 4 anosHello. We're sorry to hear about the trouble. Please try contacting our support team via live chat for them to check the issue. You can reach them 24/7 at support.nordvpn.com. - M.M. - Obwohl ich einen zwei Jähigen Vertrag bei NordVPN habe, wird meine IP Adresse im Browser mit der Erweiterung von NordVPN nicht geändert! Außerdem muss ich jede zu besuchende Seite auf der Bypass List hinzufügen, damit ich überhaupt die Seite besuchen kann und weitern bleibt meine IP Adresse öffentlich!
Resposta do programador
publicado a há 4 anosHallo. Es tut uns leid, von Ihren Erfahrungen mit unserem Service zu hören. Bitte kontaktieren Sie unser Support-Team über den Live-Chat unter support.nordvpn.com, damit es das Problem beheben kann. - M.M. Resposta do programador
publicado a há 4 anosHello! Our application and extension on all Operating Systems such as Android, Windows, MacOS, iOS is free, but the service itself is paid in subscription model. We do as well offer a free 7-day trial period available via Google Playstore and a 30-day money back guarantee so you could test our service risk free! -Neo- Avaliado em 1 de 5por Martin Cleaver , há 4 anosI have no idea what happened, but since a recent update, NordVPN has stopped working in Firefox. It looks as if it running (blue crescent with green country name) but it is obviously not connected (to the BBC).
Resposta do programador
publicado a há 4 anosHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo Resposta do programador
publicado a há 4 anosHello. We're sorry to hear about the trouble. Please contact our support team for the to check the issue. You can reach them via live chat at support.nordvpn.com. - M.M.- Avaliado em 1 de 5por Utilizador do Firefox 17014663 , há 4 anosnot working.. everytime i tried to connect it's says Couldn't connect.
We're trying again…
It should take a few seconds..
Couldn't connect
It looks like you've reached the limit for connection attempts. Try connecting again in 10 minutes.
If you haven't been connecting to VPN multiple times recently, your session might have expired. Log out and log back in, and then try connecting again. - Avaliado em 1 de 5por Utilizador do Firefox 17007561 , há 4 anos
Resposta do programador
publicado a há 4 anosHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo- Avaliado em 1 de 5por Utilizador do Firefox 16618454 , há 4 anos
- Avaliado em 1 de 5por Utilizador do Firefox 16999186 , há 4 anos
- It's amazing that almost every single review this extension has had in the recent past is a scathingly negative review.
And there's good reason for that. This is one of the better, even 'premium', VPNs out there. And yes, their service is fast. But it comes with several pains. This Firefox extension is pathetic. At it's best, it asks you to keep logging in, fails often, fails to load pages often, and the window is distorted (it keeps getting elongated!). At it's worst, well, it crashes and takes Firefox along with it.
It should be clear by now that this is not an isolated incident - something that can be resolved by customer service. This is an issue from the development of the extension - which needs to be sorted.
The Windows app (and phone apps) work well, but they're pretty heavy and battery hungry. So I wish this browser extension would 'just work' - but it doesn't.Resposta do programador
publicado a há 4 anosHello. We're sorry to hear about the negative experience you've had with our extension. Have you contacted our customer support regarding the continuous login issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Avaliado em 1 de 5por Utilizador do Firefox 15253942 , há 4 anosCan't be installed in Russia anymore. What the...?
Resposta do programador
publicado a há 4 anosHello. Please reach out to us at support@nordvpn.com - we'd be happy to help you get the services while residing in countries with internet restrictions! -Drea - Avaliado em 1 de 5por Utilizador do Firefox 15261251 , há 4 anos
Resposta do programador
publicado a há 4 anosHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo