Análises para NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
609 análises
Resposta do programador
publicado a há 4 anosHello. We're sorry to hear about this issue. Please make sure to check if you don't have any other extensions installed that might interfere with the NordVPN extension or if the issue persists please fully re-install your browser. In case it does regardless, please contact our support team at support.nord-help.net for assistance. -G.M.- Avaliado em 1 de 5por Utilizador do Firefox 5681723 , há 4 anosAdd-on slow, need to reinstall every few days, not worth using. Just stick with the main app which works fine.
Resposta do programador
publicado a há 4 anosHello. Apologies for the unpleasant experience you’ve had. We highly advise you to contact our customer service team and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. We'll be glad to help! -A.S. - Avaliado em 1 de 5por Utilizador do Firefox 16549872 , há 4 anosUNBELIEVABLY SLOW - UNUSABLE!!! use nordvpn literally any other way but this awful extension....god...
Resposta do programador
publicado a há 4 anosHello. Sorry to hear that. Have you tried connecting to different countries or reinstalling our extension? If the issue persists, please contact our support team at support.nordvpn.com for further assistance. - M.M. Resposta do programador
publicado a há 4 anosHello. Yes, our service is paid. Since we charge for a subscription, we are able to maintain our strict no-logs policy and offer a premium service. If you have any questions regarding our service, our support team is ready to answer them 24.7 at support.nordvpn.com. - M.M.- Avaliado em 1 de 5por Utilizador do Firefox 14709745 , há 4 anos"Please try reinstalling the browser extension ..." Don't you have any other solution ?
Resposta do programador
publicado a há 4 anosHello. If you’re facing any issues with our VPN service, do not hesitate to contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -G.M. Resposta do programador
publicado a há 4 anosHello. Please try reinstalling the browser extension and check if there are no other extensions installed on your browser that can interfere with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -G.M.- Avaliado em 1 de 5por Utilizador do Firefox 12920292 , há 4 anos
Resposta do programador
publicado a há 4 anosHello. We're sorry to hear about that. Could you maybe specify your review and give us more details about what exact issues did you experience with our services? We would like to help you resolve them. -R.L.- Avaliado em 1 de 5por Utilizador do Firefox 15967439 , há 4 anos
- Avaliado em 1 de 5por Utilizador do Firefox 13058117 , há 4 anosDoes not work anymore. Although I have a paid account I just can't use it anymore. It says it can't connect to their servers and it does not show any country list. I can however connect through the desktop app without problems.
Support Bot at support.nord-help.net does not have a option for firefox addon.Resposta do programador
publicado a há 4 anosHello! Please do try to reinstall the NordVPN extension as well as clear the cache of your browser to check whether the issue persists. In case it does, you may choose General category whilst accessing our chat support and our team will surely assist to guide you through it. -Neo Resposta do programador
publicado a há 4 anosHello. Please try reinstalling the browser extension and check if there are no other extensions installed on your browser that can interfere with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -R.L.- Avaliado em 1 de 5por Utilizador do Firefox 16354601 , há 4 anos
Resposta do programador
publicado a há 4 anosHello. Please try connecting to a few different locations to see if the issue persists. Also, try connecting to the country geographically closer to you. If the issue still persists, please contact our support team at https://support.nord-help.net/ so we could help you out. -G.M.- NOT recommended.. NordVPN extension 2.21 is becoming what many of us want to avoid on the internet. During login it digs around inside browser and throws a captcha page. It is broken in browsers modified to limit this sort of negative behaviour. From a privacy and security company the behaviour of this extension is surprising and disappointing. Earlier version 2.17 behaves in expected and acceptable manner... it connects proxy and nothing more.
EDIT: Nonsense response from the developer. Classic deflect and distract to draw attention away from real issues. People need to understand this extension is heading in the direction of data miners and spyware.Resposta do programador
publicado a há 4 anosHello! Please try contacting our customer support team at support.nordvpn.com if the issue persists after reinstalling our extension. We are ready to help 24/7! -L.L. Resposta do programador
publicado a há 4 anosHello. Please try reinstalling both the browser and the extension completely to see if the issue persists. In case that does not help, please contact our support team at https://support.nord-help.net/ so we could help you out. -G.M.- Avaliado em 1 de 5por Utilizador do Firefox 14047791 , há 4 anosRecaptcha for a privacy addon .. why not add in google analytics?!
I like the idea of Nordvpn as a solution but the recent update on the addon has included a recaptha, just to make the experience of having to login at every occasion even more sucky!!.. why the addon cannot remember the user is a human?.. fix it - don't just suggest reinstall.
Expect better from "the world’s #1 VPN".. the Linux experience is not as good as could be.Resposta do programador
publicado a há 4 anosHello! Since the latest update the login process is performed through the NordAccount platform and you will receive a captcha prompt in case the login attempt seems suspicious. Sorry if this caused you any inconvenience. Nonetheless, our team is working on new approaches to improve the experience. -A.S. - Avaliado em 1 de 5por Luminiferous , há 4 anosЯ регулярно использую NordVPN на Win, Nix и Android уже второй год. Но этот аддон просто не работает от слова совсем! Я даже не могу пройти капчу, не говоря уже о вводе своих логин/пароль. Похоже причина в uMatrix и возможно других блокировщиках. Но я не собираюсь отключать их! Мне важна работа uMatrix.
Resposta do programador
publicado a há 4 anosЗдравствуйте. Приносим извинения за неудобства. Попробуйте переустановить наше расширение. Если проблема не исчезнет, обратитесь в нашу службу поддержки по адресу support.nordvpn.com. - М.М. - Avaliado em 1 de 5por Utilizador do Firefox 16422380 , há 4 anos
- Avaliado em 1 de 5por Utilizador do Firefox 16424994 , há 4 anosThis is an addon for paying users, yet it now forces me to solve a captcha at every login after a browser restart.
NordVPN markets itself as privacy respecting company, but insults the intelligence of customers by utilizing a for-profit captcha with hcaptcha, a company which accepts bids for the captchas solved by users to label training data for companies, potentially a very real threat to privacy through finer grained surveillance.
Keeping an extension logged in securely is not a difficult task and nobody else so far needed a captcha to keep users logged in consistently, so why not be honest with paying customers for once?Resposta do programador
publicado a há 4 anosHello. We're sorry to hear that you're experiencing issues with the extension. Please try completely reinstalling it and clearing the cache of your browser and check if that helps with the issue. If the issue persists, please contact our support team at https://support.nordvpn.com/ so we could help you further. -A.S. - Avaliado em 1 de 5por Utilizador do Firefox 16016582 , há 5 anosWhat is with the slowly growing window when you click on the extension button? Just open the whole thing immediately. I have to click it, watch it start to grow at a painfully slow pace, scroll down in the tiny window, and then try to click "quick connect" on a moving target. I cannot think of a worse UI design.
Resposta do programador
publicado a há 5 anosHello. Thank you for your feedback. In case the extension is slow to open, please make sure you have the latest updates installed for your browser and try reinstalling the extension. In case the issue persists, please contact our customer support team at support.nordvpn.com. -A.S. Resposta do programador
publicado a há 5 anosHello. We're sorry to hear that you're experiencing such issues with the extension. Please try completely reinstalling it and clearing the cookies/cache of your browser to check if that helps with the issue. Also, some other extensions may interfere with ours so we recommend double-checking that as well. If the issue persists, please contact our support team at https://support.nord-help.net/ so we could help you further. -R.L.- Avaliado em 1 de 5por asdadsweqw12d , há 5 anos