Análises para NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
608 análises
- Avaliado em 1 de 5por Utilizador do Firefox 18456759 , há um ano
- Avaliado em 1 de 5por Utilizador do Firefox 18057181 , há um ano
- Avaliado em 1 de 5por Utilizador do Firefox 10625330 , há um anoSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Resposta do programador
publicado a há um anoHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Avaliado em 1 de 5por NiclasWithC , há um anoSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
Resposta do programador
publicado a há um anoHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I Resposta do programador
publicado a há um anoHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.IResposta do programador
publicado a há um anoHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.Resposta do programador
publicado a há um anoHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M.Resposta do programador
publicado a há um anoHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I- Avaliado em 1 de 5por Utilizador do Firefox 13481613 , há um ano
Resposta do programador
publicado a há um anoHello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- Avaliado em 1 de 5por DownTheDrain , há um anoTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Resposta do programador
publicado a há um anoHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Like everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Resposta do programador
publicado a há um anoHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Ho creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Resposta do programador
publicado a há um anoCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Avaliado em 1 de 5por amanda blur , há um ano
- Update broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. Resposta do programador
publicado a há um anoHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -NeoResposta do programador
publicado a há um anoHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L.- Avaliado em 1 de 5por Evilmonkee , há um anoShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Resposta do programador
publicado a há um anoHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - Avaliado em 1 de 5por manfredkitzbichler , há um anoSame problem everybody else is having. Had to disable the extension. Please fix ASAP.
Resposta do programador
publicado a há um anoHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Avaliado em 1 de 5por Utilizador do Firefox 18372872 , há um anoLast updated is a huge mess and still no update. It's a shame for a service about security...
Resposta do programador
publicado a há um anoHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Avaliado em 1 de 5por Utilizador do Firefox 12671498 , há um anoRecent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
Resposta do programador
publicado a há um anoHello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - Avaliado em 1 de 5por Mampfilein , há um anoSince the latest update it'll reload ALL tabs on startup causing massive freezes and network activity depending on how many tabs you had open. Completely unusable in its current state please fix this issue immediately
Resposta do programador
publicado a há um anoHello. Our team is aware of the issues with the latest update, and we will release a fix as soon as possible. Sorry for this inconvenience! -L.L.