RUN AWAY! This thing is so bad its bordering on criminal - and the support is even worse.

Having over 25 years of heavy IT experience, I would be embarrassed to even know anyone involved in this extension.

Constantly drops. Constantly freezes all Firefox connectivity. Logs out at random (where you dont even notice). And a couple times a week it wipes out everything in the bypass list.

Then, the support people will expect you to jump through their standard list of useless hoops. Uninstall/reinstall. Remove any/all AV software. Remove everything except THEIR POS extension.

It's a joke. They know it's junk. They probably just like wearing you out until you leave in exhaustion. I run clean browsers with very minimal extensions and nothing else related in anyway to connectivity.

And then they expect me to install their junk system-wise? haha. You cant even get it to work with FF. KMA.

P.S. Dont bother replying to me Nord Support. Been there. Done that. Dislike your support more than the extension.

UPDATE: See. Their canned response (below) proves my point about their uselessness. They clearly didnt read anything I said. It's probably just some automated script triggering responses by some keywords.

NordVPN are still promoting its extension add-on for Android, knowing full well it is not possible to install it any more, unless using the Firefox Nightly build, with the developer options enabled. And even then it doesn't allow login, so is completely useless.

Not a good look.

EDIT following reply from NordVPN:

I wouldn't have commented here without having first raised the issue directly with NordVPN customer support.

I finally got past the chatbot and spoke with a real person, only to be fobbed off with all sorts of nonsense; ranging from an initial claim that the extension wasn't even supported on Firefox on Android, through to being unable to give any indication as to whether a fix was even planned and finally a refusal to accept that the NordVPN marketing hype, which still claims the extension is available for Firefox on Android, needed to be fixed.

So I won't be taking up the offer to waste more time with NordVPN.

Oh so happy to comment the customer for many years unfortunately once you paid you stuck.

Constant login is needed in windows app.
in addition, it is just a marketing the company dose good very bad vpn I DON'T EVEN ATTEMPT TO INSTALL THE ADD ON.

Pro- es funktioniert manchmal ohne Probleme...

Im ernst es gibt (Erfahrung von Freunden) bessere und günstigere VPN Lösungen (die einen noch dazu nicht zwingen über 3 Jahre bei ihnen zu bleiben).

Ich würde es nicht nochmal kaufen.

Why can the extension not stay logged as it does on my iphone? A real pain to login every time, especially with the new login window and recaptcha. Can barely tell the difference between the cars, trains, boats & planes!
Performance also very variable, often stops or slows right down after a few minutes.
Still nearly 2 years subscriptio left, but thinking of changing

Ik heb al jaren een acount bij nordvpn,ik ben heel tevreden over ze en voel me steeds veiliger

Because this VPN is in Panama, I trust it more than American VPNs. I use Nord along with TOR at the same time. NORD HAS NEVER FAILED ME! I GIVE IT A SOLID 5 OUT OF 5.

useful for meee

Absolute garbage. Sometimes won't allow you to connect to websites at all. Site exclusions that rarely ever work, causing you to connect using VPN in places you don't want to.

SLOW SLOW SLOW. Sometimes so slow that your connection will completely time out. Using NordVPN is like going back to dialup. I wouldn't recommend this crap for free, never-mind the money I shelled out for 2 years of service and a "dedicated" IP that somehow keeps getting flagged for misuse.

One year review update: NordVPN continues to not function or be too slow to be useful. Support reads from the same exact script for every event, and never actually addresses the problem with their network being terrible, they just tell you to uninstall and reinstall extensions and applications over and over again.

Don't give these crooks your money, no matter how good the promotion looks. They'll just lie to you.

Update: a year later, and still having the same issues across all machines that use firefox. This service is still absolutely worthless, as is their support.

I have not actually used this, but my experience with this company is they give NOTHING for free. Their free trials are bogus, waste of time trying to get one. From memory the last time I looked at it, they were just trying to get you to pay by making you think it's free when it's not. I hate dishonest developers who pretend to offer something they do not.

Bestens

I'm afraid the Firefox Extension really lets the NordVPN side down. It's great while it works, good performance and security but suddenly, for no apparent reason, it won't let you browse anything on the Internet. It looks like the Internet connection has dropped at first but it hasn't (Outlook continues to work). Turn the extension off and everything works again. It isn't the Internet Kill switch, this happens whether it is off or on. It's a great pity, I feel a darn sight safer with this on and working but it is just too unreliable.

after changing the password, the firefox plugin does not accept new settings, the main application works without any problems with the new password

I turned off all firefox add-ons and then logging was positive

I like NordVPN as a service but this addon is pretty buggy. Often times it leaves the connection enabled but signs out your user in the extension leaving you in a limbo state that does not necessarily allow you to sign out especially if the VPN server is having issues. I've had to uninstall this extension and re-install multiple times as a workaround. There has to be a way to "force disconnect" on the VPN when you're not signed in and you guys really need to make the random sign-outs not happen anymore because this is ridiculous.