Análises para Surfshark VPN Extension
Surfshark VPN Extension por Surfshark
1128 análises
- Avaliado em 1 de 5por centurion 2000 , há 7 dias
- Avaliado em 5 de 5por Utilizador do Firefox 19174478 , há 9 dias
- Avaliado em 1 de 5por ModiMagic , há 11 dias
- Avaliado em 1 de 5por Akihiko , há 11 diasHopeless. Complicated to set up firefox and detect extension and it does not remove ads on youtube or yahoo which is why I subscribed.
Resposta do programador
publicado a há 11 diasHi there. Our CleanWeb ad blocker should reduce the number of ads and banners you see. In this case, we recommend reinstalling the Firefox extension to see if that helps with this issue. In case the problems persist, please reach out to our support team at support@surfshark.com or via live chat on our help center website. - Avaliado em 5 de 5por Utilizador do Firefox 18984786 , há 12 dias
- Avaliado em 5 de 5por Utilizador do Firefox 19024805 , há 17 dias
- Avaliado em 3 de 5por Utilizador do Firefox 19133945 , há 17 dias
- Avaliado em 5 de 5por Utilizador do Firefox 19125746 , há 20 dias
- Avaliado em 5 de 5por Utilizador do Firefox 18552847 , há 21 dias
- Avaliado em 1 de 5por Jason , há 23 diasI keep getting a pop-up that this add-on is slowing down the browser down while the VPN is disabled and inactive, and pages don't refresh until I stop it.
Resposta do programador
publicado a há 22 diasHey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at support@surfshark.com for further assistance. We'd be glad to help. Resposta do programador
publicado a há 24 diasЗдравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу support@surfshark.com или через чат на нашем сайте.- Avaliado em 1 de 5por Utilizador do Firefox 19109869 , há um mêsYou say it’s easy but there are too many hoops to jump through
Resposta do programador
publicado a há 25 diasHi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at support@surfshark.com or via live chat on our help center website. - Avaliado em 5 de 5por Utilizador do Firefox 12226866 , há um mês
- Avaliado em 5 de 5por Utilizador do Firefox 18836119 , há um mês
- Avaliado em 5 de 5por Utilizador do Firefox 19085098 , há um mês
- Avaliado em 5 de 5por WhiTeDeViL , há um mês
- 突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり（Brave Browser）、果ては再ログインをしないと解消しないことがある（今日のFirefox）。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.Resposta do programador
publicado a há um mêsより安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you. - Avaliado em 5 de 5por Utilizador do Firefox 14522385 , há um mês