Análises para Surfshark VPN Extension
Surfshark VPN Extension por Surfshark
66 análises
- Avaliado em 3 de 5por Utilizador do Firefox 19133945 , há 11 dias
- 突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり(Brave Browser)、果ては再ログインをしないと解消しないことがある(今日のFirefox)。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.Resposta do programador
publicado a há um mêsより安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you. - Avaliado em 3 de 5por Utilizador do Firefox 17862153 , há um mês
- Avaliado em 3 de 5por Utilizador do Firefox 19011858 , há 2 meses
- Avaliado em 3 de 5por Utilizador do Firefox 18982504 , há 3 mesesHave no issues on Chrome and Firefox so far. However, I wanted to use (and pay for) Dedicated IP on Surfshark. But I was told that it was not available on the extension and there was no date when it will be. Seems a hotch-potch of things, no co-ordination.
Resposta do programador
publicado a há 3 mesesHi there! Thanks for your feedback. Currently, the Dedicated IP feature isn't available on our browser extensions, but we understand the importance of having it there and will be looking into adding it in the future. For now, you can use the Surfshark app to access this feature. If you have any other questions or need assistance, feel free to reach out to our support team at support@surfshark.com. - Avaliado em 3 de 5por Utilizador do Firefox 16034835 , há 4 meses
- Avaliado em 3 de 5por Marti , há 4 meses
- Avaliado em 3 de 5por Utilizador do Firefox 18900044 , há 4 meses
- Avaliado em 3 de 5por Utilizador do Firefox 18541821 , há 5 meses
- Avaliado em 3 de 5por Utilizador do Firefox 13350142 , há 5 meses
- Avaliado em 3 de 5por MMP , há 5 mesesJust started using so I can't give an honest review until I use it more.
Resposta do programador
publicado a há 5 mesesHi there. No worries, take your time to explore Surfshark. If you have any questions or need assistance, feel free to reach out to us at support@surfshark.com or via live chat. - Avaliado em 3 de 5por Utilizador do Firefox 17608763 , há 8 meses
- Avaliado em 3 de 5por Utilizador do Firefox 18209334 , há 9 meses
- Avaliado em 3 de 5por Utilizador do Firefox 17379497 , há um ano
- Avaliado em 3 de 5por Robby Daniel , há um ano
- Avaliado em 3 de 5por Utilizador do Firefox 18530953 , há um ano
Resposta do programador
publicado a há um anoSalut Jeff, merci pour votre avis. Nous sommes désolés d'apprendre que vous ne pouvez pas utiliser Thunderbird avec Surfshark et nous serions ravis de vous aider à résoudre ce problème. Pourriez-vous nous contacter à support@surfshark.com ou via des chats en direct sur notre site Web ?- Avaliado em 3 de 5por Utilizador do Firefox 18471099 , há um ano
Resposta do programador
publicado a há um ano您好,感謝您的回饋。 得知您無法使用您的專用 IP,我們深表遺憾,我們很樂意為您調查此問題。
您可以透過 support@surfshark.com 或加入我們網站上的即時聊天聯絡我們的支援團隊嗎?Resposta do programador
publicado a há um anoHi there Edd. Thanks for reaching out. To log in with your Google account on the Firefox extension, please ensure you have the latest version of the Surfshark extension installed. If you're still facing issues, our support team is ready to assist you further. Contact us at support@surfshark.com or via live chat for step-by-step guidance.- Avaliado em 3 de 5por Utilizador do Firefox 18234242 , há 2 anos
- Avaliado em 3 de 5por Utilizador do Firefox 18033214 , há 2 anosThe extension works great, however I had issues with the desktop app using the latest Ubuntu OS. I logged out one time and never was able to login again. I could use the static set up up configuration wireguard settings in the OS but the app itself never worked again.
Resposta do programador
publicado a há 2 anosHi there, thanks for your feedback. We'd be glad to help you with the login issues you had on our Linux app, could you reach out to our support team at support@surfshark.com or via live chat on our website?