Análises para Surfshark VPN Extension
Surfshark VPN Extension por Surfshark
1141 análises
- Avaliado em 4 de 5por Utilizador do Firefox 14289759 , há 2 anos
- Avaliado em 5 de 5por Utilizador do Firefox 17837343 , há 2 anosmore expensive than the average but it works I can really watch netflix or amazon without the vpn issue! and the extension is way more convenient for me
- Avaliado em 1 de 5por Utilizador do Firefox 18200692 , há 2 anosполное неработающее дерьмо да еще и ркгистрацией
Resposta do programador
publicado a há 2 anosПривет! Мы будем рады помочь вам с любыми проблемами, возникшими при использовании Surfshark. Не могли бы вы связаться с нашей службой поддержки по адресу support@surfshark.com или через чат на нашем веб-сайте? - Avaliado em 5 de 5por Utilizador do Firefox 16785903 , há 2 anos
- Avaliado em 1 de 5por Utilizador do Firefox 18239263 , há 2 anosThey charged me an additional $28.99 aside from the $65.34, when I specifically stated I DID NOT WANT a 12 month extension upon signing up.
Their customer support is simply terrible, as they proclaim to be able to easily claim a refund through their live chat - which I tried after receiving those emails; however, none of their live chat links on the website work.
When I finally get a work around to the live chat, I only get the option to cancel the auto-renewal, but not my money back.
I lost $94.33 in a minute. This company scams people out of their money.Resposta do programador
publicado a há 2 anosHi, thanks for your review. We're sorry to hear that you had issues getting a refund for your 1-year extension, could you contact us at miles@surfshark.com? We'd be happy to take a look at your specific situation. - Avaliado em 3 de 5por Utilizador do Firefox 18234242 , há 2 anos
- Ever since the company began offering complimentary subscriptions through cashback, the service quality has significantly declined. There are frequent VPN disconnects and unstable connections occurring twice a day. The browser extension is subpar, causing a reduction in speed by more than 80% at times. Additionally, the split tunneling feature does not function properly, leading to lag issues while playing games. Customer support is inaccessible, lacking both live chat and email options for assistance. It is disheartening that new customers who availed the cashback promotion receive free VPN with presumably better service, while loyal paying customers like myself experience slow speeds and a lack of support. Thank you for nothing, just lost a customer.
Resposta do programador
publicado a há 2 anosHi, we appreciate your feedback. We apologize for the inconvenience you had due to multiple issues while using Surfshark and we'd be happy to help you as much as possible. Could you contact our support team at support@surfshark.com or via live chat on our website? - Avaliado em 5 de 5por sunny-iceee120938jhalksdjlbalsjkkahd , há 2 anos
- Avaliado em 4 de 5por Utilizador do Firefox 14603638 , há 2 anos
- Avaliado em 5 de 5por Utilizador do Firefox 13821195 , há 2 anos
- Avaliado em 5 de 5por Utilizador do Firefox 13201589 , há 2 anos
- Avaliado em 5 de 5por Utilizador do Firefox 18208170 , há 2 anos
- Avaliado em 5 de 5por Utilizador do Firefox 18205761 , há 2 anosSurfshark is easy to navigate and has a clean interface.
- Avaliado em 5 de 5por Utilizador do Firefox 12972913 , há 2 anosI am a paying Surfshark customer, and I use this add-on regularly. (I do not navigate using VPN all the time, as it makes browsing noticeably slower.) The app works as expected, in two years I've experienced no issues at all.
- Avaliado em 5 de 5por Rebellious Berger , há 2 anos