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Análises para Surfshark VPN Extension

Surfshark VPN Extension por Surfshark

3,6 estrelas de 5
5
601
4
144
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67
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293
293 análises
  • por bugazz , há 2 anos
    Not working after latest firefox update. just cant connect to any of server

    Resposta do programador

    publicado a há 2 anos
    Hey! I am sorry for this inconvenience you are having 😥 Could you please email our Customer Support at support@surfshark.com so we could troubleshoot this problem and set up everything for you correctly?
  • por Utilizador do Firefox 17935028 , há 2 anos
    so far it is a complete ripe off, windows install does not work at all!

    Resposta do programador

    publicado a há 2 anos
    Hey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at support@surfshark.com? We would be glad to investigate this issue with you!
  • por ArtsyLinda , há 2 anos
    It is just not working at all now. Was super slow before.

    Resposta do programador

    publicado a há 2 anos
    Hey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have!
  • por adasfasf , há 3 anos
  • por Utilizador do Firefox 17910097 , há 3 anos
  • por Utilizador do Firefox 17125552 , há 3 anos
    After about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
    This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.

    Resposta do programador

    publicado a há 3 anos
    Hey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally!
  • por Iaroslav Stanko , há 3 anos
    Взали дениги за два года, но перестало всё работать !!!

    Resposta do programador

    publicado a há 3 anos
    Здравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам!
  • por RastaKen , há 3 anos
    the "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
    I think there is a bug in firefox extensions

    Resposta do programador

    publicado a há 3 anos
    Hey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out!
  • por Utilizador do Firefox 17870811 , há 3 anos
    it simply doesn't work, can't log in

    Resposta do programador

    publicado a há 3 anos
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • por Utilizador do Firefox 17835142 , há 3 anos
    NOT WORKING, CANT LOG IN

    Resposta do programador

    publicado a há 3 anos
    Hey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at support@surfshark.com? Thanks!
  • por Utilizador do Firefox 17862433 , há 3 anos
    It cannot work in Firefox for log in.

    Resposta do programador

    publicado a há 3 anos
    Thanks for the feedback! We would love to take a look at your issue a bit more in detail! Please reach out to support@surfshark.com, where our customer support team will definitely make it right for you!
  • por Utilizador do Firefox 17863649 , há 3 anos
  • por Utilizador do Firefox 17857995 , há 3 anos
  • por Utilizador do Firefox 17859016 , há 3 anos
    Does not recognize valid log in details rendering it useless. I can log into the site & with my account open on the very same web page the app tells me I have the wrong log on details.

    Resposta do programador

    publicado a há 3 anos
    Hello! Sorry to hear about your negative experience while using Surfshark. Some additional information would be very helpful in resolving this case, so if you could contact our support team via support@surfshark.com, they would be glad to look into this issue.
  • por Utilizador do Firefox 17858331 , há 3 anos
    extension doesnt work in firefox - unable to log in. I am logged in in desktop app and in my account on web, but theextension doesnt accept the same login details for some reason (copied from password manager and doublechecked)

    Resposta do programador

    publicado a há 3 anos
    Hey! We appreciate the feedback. I'm sure our customer support team will be able to help you out with this. Please reach out to support@surfshark.com, and explain the issue in more detail.
  • por zilti , há 3 anos
    It is impossible to log in. That aside, the addon just sucks compared to just using the wireguard config files from Surfshark (that they hide quite well).

    Resposta do programador

    publicado a há 3 anos
    Thanks for the feedback! We would love to take a look at these issues you experienced. Please reach out to support@surfshark.com, where our customer support team will definitely help you out with this.
  • por Felix , há 3 anos
    not working and not 3.19 show in the website

    Resposta do programador

    publicado a há 3 anos
    Hello there, thanks for the honest feedback. Could you drop a letter to our Customer support team at support@surfshakr.com ,as I am sure they would fix the issue?
  • por MsMeggo , há 3 anos
    Its just a garbage VPN. I spend more time touble shooting its connection than actually doing what I want a VPN for.

    Resposta do programador

    publicado a há 3 anos
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • por Utilizador do Firefox 15436777 , há 3 anos
    I cannot wait for my surfshark subscription to end. This "service" has been the worst.

    Resposta do programador

    publicado a há 3 anos
    Hello. Let us apologize for the issues you had to experience with our service. We would love to help you resolve this issue, therefore we would kindly ask you to contact our friendly Live Chat support or send us an e-mail at support@surfshark.com. We will be waiting for you!
  • por Utilizador do Firefox 17820161 , há 3 anos
  • por Utilizador do Firefox 14636806 , há 3 anos
  • por Utilizador do Firefox 17803340 , há 3 anos
    keep asking to re-login. is there a problem with the firefox?

    Resposta do programador

    publicado a há 3 anos
    Hey there! It would be great if you could reach out to our friendly customer support team via live chats or write us an email at support@surfshark.com so we could investigate this further!
  • por Utilizador do Firefox 17169000 , há 3 anos
    The connection is always dropping + dns is leaking, it's extremely risking my privacy if the quality of service I'm paying for is so bad. I hope you'll pay more attention to the extensions on firefox.

    Resposta do programador

    publicado a há 3 anos
    Hello! We're sorry to hear that you're having to deal with such poor performance. Could you reach out to us via live chats or write us an email at support@surfshark.com so we could resolve the issues you're experiencing?
  • por Utilizador do Firefox 17790593 , há 3 anos
  • por NoName87 , há 3 anos
    It's just way too slow to be usable

    Resposta do programador

    publicado a há 3 anos
    Hey there! Thank you for your feedback! 🙏 We're so sorry to hear that you are encountering speed issues while using Surfshark VPN! Our customer support team would really love to help you out, so maybe you can contact them at support@surfshark.com? Hope to hear from you soon!