Análises para Surfshark VPN Extension
Surfshark VPN Extension por Surfshark
288 análises
- Avaliado em 1 de 5por Utilizador do Firefox 16497721 , há 3 anos
Resposta do programador
publicado a há 3 anosHello there! I'm sorry to hear about the inconveniences you might have experienced. Maybe you could reach out to our support team at support@surfshark.com? They will gladly check your case and help you out! Take care.Resposta do programador
publicado a há 3 anosHello there, Tatu! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- Avaliado em 1 de 5por Utilizador do Firefox 17578299 , há 3 anos
- Avaliado em 1 de 5por Utilizador do Firefox 16928150 , há 3 anosIn the first 5 minutes of submitting my credit card, I began to have problems with your service! Not able to connect with the server and communicating with me i German and I speak English! marian moore
Resposta do programador
publicado a há 3 anosHello Marian! Thank you for your feedback! I'm sure our customer success agents could help you solve the connection problem, so it could establish a connection within seconds! You can reach out to them via support@surfshark.com! Resposta do programador
publicado a há 3 anosHey there! Our service is definitely not free, however, we do offer a free trial! If you'd like to know more, don't hesitate to get in touch with our lovely Customer Success team at support@surfshark.com!- Avaliado em 1 de 5por Utilizador do Firefox 16365290 , há 3 anosAfter installing Surfshark it seemed to work perfectly until, using various DNS leak test tools I checked it out. Although Surfshark showed the connection to be secured ALL DNS leak tests revealed my true isp. I was not protected at all. A BIG wake up call. I am willing to concede that perhaps there is some peculiarity to my system but I urge, in the light of my experience, regularly PERFORM A DNS LEAK TEST before going further.
I have uninstalled the extension and rely on my paid desktop Surfshark subscription.Resposta do programador
publicado a há 3 anosHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - Avaliado em 1 de 5por Utilizador do Firefox 17515672 , há 3 anosDoes not work if other VPN extension are installed. Poor programming I guess as other VPN extensions don't have a problem with Surfshark.
Resposta do programador
publicado a há 3 anosHey there! We appreciate the feedback. Indeed, other services might interfere with Surfshark and that could interrupt the connection. Let us know if there's anything we can do to help! - Avaliado em 1 de 5por Utilizador do Firefox 17507007 , há 3 anos
- Avaliado em 1 de 5por Utilizador do Firefox 15994457 , há 3 anos
- Avaliado em 1 de 5por Utilizador do Firefox 17496764 , há 3 anos
- Avaliado em 1 de 5por Utilizador do Firefox 17483102 , há 3 anos
Resposta do programador
publicado a há 3 anosHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to our Customer Success team via Live chat support or at support@surfshark.com? Our team will gladly help you out!- Avaliado em 1 de 5por Utilizador do Firefox 17416291 , há 3 anosrequires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.
Resposta do programador
publicado a há 3 anosHello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting! - Avaliado em 1 de 5por Utilizador do Firefox 13050918 , há 3 anosConstantly disconnects.. and when connected the speed is pathetic.
Resposta do programador
publicado a há 3 anosHello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈 - Avaliado em 1 de 5por Utilizador do Firefox 15275827 , há 3 anos
- Avaliado em 1 de 5por Rosalind H , há 3 anos
Resposta do programador
publicado a há 3 anosHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!