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Recenzii pentru Gestionarul de parole și seiful digital Keeper®

Gestionarul de parole și seiful digital Keeper® de Keeper Security Inc.

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Recenzie de către Ariane Bouchard
de Ariane Bouchard, 5 ani în urmă
Consistent with the rest of the Keeper experience. "It works, but..." is the best way I can describe it.

User experience is pretty terrible. It works with little icons in the text fields, but the pop-up that tells you to log in comes from the extension icon. Click the extension icon, however, and you're greeted by... settings. No logins there. Why they didn't just simplify everyone's life by putting everything into the icon is beyond me.

But logging in TO KEEPER happens in the icon. So logging into a site often requires you to juggle between the icon in the top right and the icons on the fields. That's assuming the icons work though, because leaving your browser unattended for a long time could cause it all to stop working and require a browser restart.

They recently changed the interface. Now you've got to click a couple more times, because they put the email address, password and 2FA on different pages. Terrible idea.

Logging into the extension and the app are entirely different processes. You need to log into both separately. The app has Windows Hello, but the extension doesn't.

The extension settings' interface is just plain weird, with green-on-blue dots indicating things that are turned on (accessibility anyone?), yet those "toggles" don't really do anything. They bring you to another page where you can check the setting. Why?

Also the desktop app by default adds global keyboard shortcuts that could very well break functionality in other programs.

And with today's update (early May 2021), they broke the thing completely. Can't type my password beyond a few characters, and even if I paste my password in, can't log in. Normally I'm pretty tolerant of bugs, but from a product that feels unpolished all around, it's harder to forgive.

Having tried LastPass (not great but still better than Keeper), 1Password (great on Mac at least; didn't try other platforms) and Bitwarden (great on most platforms; slight issues on Android), Keeper is the worst password manager yet. It just doesn't feel polished. I'm regretful that my employer picked this one.
898 de recenzii
  • de renee12025b, 10 zile în urmă
    Keeper is awesome I think I missed a couple of updates but this latest update has a ton of features that have really improved the app. the whats new thing is pretty cool to for giving a summary of the new stuff. like the feature they added to have multiple accounts too - lovin it! I also like that you guys added the ability to show what my master password is when I am logging in because I sometimes make a typo and it's nice to be able to unmask it so i can see what i typed wrong to fix it and login. I had to accept some new permissions with this latest update I guess this cause of the disable other password manager thing.
  • de Utilizator Firefox 15696829, 2 luni în urmă
  • de Utilizator Firefox 18570274, 3 luni în urmă
    Works reliably. Support is responsive and helpful. The add-in still struggles to auto-fill credit card details on some sites, but the ease of use for password auto-fill makes up for this.

    Răspunsul dezvoltatorului

    postat la 2 luni în urmă
    Thank you for the review. Please note, you can use the 'Snapshot Tool' under the top right breadcrumb menu 'Report an Autofill Issue' when autofill is not working on a particular site. This allows us to assist as well as improve our product. Thanks again!
  • de Utilizator Firefox 19769667, 3 luni în urmă
  • de Giorgos Metaxotos, 3 luni în urmă
  • de Utilizator Firefox 18230093, 3 luni în urmă
  • de Utilizator Firefox 17844460, 4 luni în urmă
  • de Utilizator Firefox 19650236, 5 luni în urmă
    Seriously excellent extension. Appreciate the attention to detail and the improvements that you provide from time to time. Just keeps getting better. B
  • de g phillips, 6 luni în urmă
    strong security and good design. i like that i can use my passkey for extra security. was really keen on the ability to star my records as favourites glad the feature finally arrived!
  • de radley, 6 luni în urmă
    best password manager
  • de SOLinvictuz, 7 luni în urmă
    Keeper works great on Firefox.
    Had a good experience with their support team for AutoFill issues on my banking website.
    The problem was solved on the same day.
  • de x3m_ff_usr, 7 luni în urmă
    KeeperFill works great on Firefox, fast, reliable, and super convenient for logins. I just wish biometric login was available like on Chrome and Edge. Hope it’s coming soon!
  • de Utilizator Firefox 19481827, 8 luni în urmă
    Copying to clipboard is way too buggy. Please provide an option to disable auto-copying and removing the textselection, so I can do all that myself. 4 out of 5 times it copies the wrong part, or the whole note

    Răspunsul dezvoltatorului

    postat la 8 luni în urmă
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We are aware of an issue that might be related to the issue you are having. We've scheduled the fix for our next release.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • de Robin Rijke, 9 luni în urmă
    Strong password protection, useful and protective, works fast on Firefox 142 in combination with Mint 22.2 Cinnamon.
    version Keeper: 17.2.1
  • de Utilizator Firefox 19243400, 10 luni în urmă
    is 95% of firefox's CPU utilization and makes pages load 5x slower.

    had to remove and will just use the website.

    Răspunsul dezvoltatorului

    postat la 9 luni în urmă
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • de Utilizator Firefox 13508551, 10 luni în urmă
    makes firefox unusable, slows down to a crawl

    have to keep the extension disabled or just use the website

    Răspunsul dezvoltatorului

    postat la 9 luni în urmă
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • de Utilizator Firefox 19213209, 10 luni în urmă
    Slows down Firefox so much that I had to disable it

    Răspunsul dezvoltatorului

    postat la 9 luni în urmă
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • de CactusPie, 10 luni în urmă
    After some time the autofill stops working and it starts freezing the browser briefly every time a page loads. Had the same thing happen on regular Firefox and on Waterfox.
    On top of that, there's no way to blacklist some sites from autofill, which results in annoying auotfill popups or the KeeperFill icon covering some smaller input fields completely.

    Răspunsul dezvoltatorului

    postat la 9 luni în urmă
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • de Utilizator Firefox 16909862, 10 luni în urmă
    Autofill does not work on many websites. I have already contacted support, but there is still no solution.

    Răspunsul dezvoltatorului

    postat la 9 luni în urmă
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • de malandr, 10 luni în urmă
    Nice app

    Răspunsul dezvoltatorului

    postat la 9 luni în urmă
    Thank you so much for taking the time to leave such a positive review!

    We're thrilled to hear you're enjoying the app. Your feedback means the world to our team and motivates us to keep improving.

    We have some exciting new features in the works, so please keep an eye out for upcoming updates. We're confident you'll love what's coming next!

    Thanks again for your support and for being part of our community.

    Best regards,
    Keeper Security
    Feedback@keepersecurity.com
  • de Utilizator Firefox 19126791, un an în urmă
    This extension progressively slows down Firefox as it reaches extremely high CPU consumption.
    I need to keep it disabled unlesss I need to use it.
  • de Utilizator Firefox 19097538, un an în urmă
    Strong password protection. Not easiest to use, however, it is very useful and protective.

    Răspunsul dezvoltatorului

    postat la 9 luni în urmă
    Thank you so much for taking the time to leave such a positive review!

    We're thrilled to hear you're enjoying the app. Your feedback means the world to our team and motivates us to keep improving.

    We have some exciting new features in the works, so please keep an eye out for upcoming updates. We're confident you'll love what's coming next!

    Thanks again for your support and for being part of our community.

    Best regards,
    Keeper Security
    Feedback@keepersecurity.com
  • de Alex, un an în urmă
    This extension is lagging and slowing down firefox so much, that I genuinely have to disable it when I don't need to use it because googling something or opening a new page adds an extra one or two seconds of loading in order for the website to load instead of them loading in under a second. It is infuriating. Even with all of the prompts and recognition of password fields disabled, the extension still lags webpages an extreme amount.

    Răspunsul dezvoltatorului

    postat la 9 luni în urmă
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • de Milan, un an în urmă
    Current version seems to slow down Firefox

    Răspunsul dezvoltatorului

    postat la 9 luni în urmă
    Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

    We value your feedback as it helps us identify and resolve problems and ultimately helps us improve our product.

    We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

    Our support team is ready to work with you to find a solution.

    Respectfully yours,
    Keeper Security
  • de Yodakoala, un an în urmă