Recenzie doplnku Surfshark VPN Extension
Surfshark VPN Extension Autor: Surfshark
52 recenzií
- Hodnotenie: 2 z 5autor: Používateľ Firefoxu - 16413484, pred 5 mesiacmi
- Hodnotenie: 2 z 5autor: Používateľ Firefoxu - 18393326, pred 7 mesiacmiWow, cannot access even basic sites. I get flagged as suspicious on my favorite sites. Not sure what good this is doing me at all.
Odpoveď od vývojára
uverejnené pred 7 mesiacmiHi there, sorry to hear you're having trouble accessing sites. We recommend trying different servers to see if that helps. If that doesn't resolve the issue, please contact our support team at support@surfshark.com for further assistance. - Hodnotenie: 2 z 5autor: VETERAN, pred 8 mesiacmi
- Hodnotenie: 2 z 5autor: TheShadow, pred 10 mesiacmiI never work as it's always will try to open main website for login where it's blocked so no point enabling this extension and would have to use the app it self
Odpoveď od vývojára
uverejnené pred 10 mesiacmiHey there, sorry to hear you're having trouble with the extension. We'd love to better understand your issue and help solve it, so reach out at support@surfshark.com and our team will check it out! Odpoveď od vývojára
uverejnené pred 10 mesiacmiHey there! Sorry to hear you're finding Surfshark confusing. We're here to help make your experience smoother. Please reach out to our support team at support@surfshark.com or through our live chat on the website for assistance.- Hodnotenie: 2 z 5autor: Používateľ Firefoxu - 18332507, pred 10 mesiacmi
- Hodnotenie: 2 z 5autor: Používateľ Firefoxu - 14478245, pred rokomDesperately needs an auto-reconnect option.
When a minor network glitch occurs and the VPN connection drops, rather than opening a new tab listing only some much less likely reasons that the connection failed, just automatically try to reconnect a few times first! Or just put a big "reconnect" button on that page! It's so annoying...Odpoveď od vývojára
uverejnené pred rokomHey there, thanks for your feedback. We understand how frustrating it can be when the VPN connection drops due to minor network glitches. Your suggestion for an auto-reconnect feature or a prominent "reconnect" button is valuable. We're always looking to improve our service, and we'll pass this on to our development team. In the meantime, please reach out to us at support@surfshark.com or via live chat on our website for further assistance. - Hodnotenie: 2 z 5autor: Frank Roycraft, pred rokom
- Hodnotenie: 2 z 5autor: Používateľ Firefoxu - 16349739, pred rokom
- Hodnotenie: 2 z 5autor: Fred, pred rokom
- Hodnotenie: 2 z 5autor: Používateľ Firefoxu - 18447677, pred rokomI downloaded SS for MS and Firefox when I set up this PC, and SS shows up when I look at my extensions. However, when I look in the SS security section of SS, it tells me to download both SS for MS and Firefox(FF). MS downloaded and install with no problems. When I try to download SS for FF I get a FF popup that tells me FF doesn't monitor SS or recommend it and there is no download button. It does offer a remove option. As RESULT, I am guessing SS for FF is already installed, but it I am confused with why SS is recommending/ saying I need to download either MS or FF when the set them up previously and why one downloaded and the other does not. What is the deal?
Odpoveď od vývojára
uverejnené pred rokomHey there, sorry to hear about the confusing situation you've run into. We'd love to look further into it and help however possible, could you reach out at support@surfshark.com or via the live chats on our site? - Hodnotenie: 2 z 5autor: sébastien, pred 2 rokmije ne peux plus me connecter au VPN, car, pour une raison que j'ignore, la version disponible date d'il y a 4 ans.
Odpoveď od vývojára
uverejnené pred 2 rokmiBonjour Sébastien, merci d'avoir partagé votre retour. Nous sommes désolés d'apprendre que vous avez rencontré des problèmes de connexion avec Surfshark et nous serions ravis de vous aider.
Pourriez-vous nous contacter à support@surfshark.com ou en rejoignant les chats d'assistance en direct sur notre site Web ? - Hodnotenie: 2 z 5autor: Dieter, pred 2 rokmiLeider wird bei Surfshark VPN Add.on, DNS offengegt. Einzig wenn ich DNS über HTTPS mit Maximalem Schutz aktiviere ist das DNS-Leak geschlossen. Dann allerdings lädt keine einzige Website mehr.......!!??
Odpoveď od vývojára
uverejnené pred 2 rokmiHallo Dieter, danke für deine Bewertung. Es tut uns leid zu hören, dass es bei der Verwendung der Surfshark-Erweiterung zu DNS-Lecks gekommen ist, und wir würden Ihnen gerne bei diesem Problem helfen.
Könnten Sie uns unter support@surfshark.com oder per Live-Chat auf unserer Website kontaktieren, damit wir Ihren Fall untersuchen können? - Hodnotenie: 2 z 5autor: johnnyP, pred 2 rokmithis add on better be better than their app or manual settings for openvpn .......spent half the day trying to get openvpn to work ..... junk service i regret getting it
Odpoveď od vývojára
uverejnené pred 2 rokmiHi, Johnny, we'd love to help you with any issues you had with our OpenVPN setup. Could you reach out to us at support@surfshark.com or via live chat on our site? - Hodnotenie: 2 z 5autor: office, pred 2 rokmi
- Hodnotenie: 2 z 5autor: Používateľ Firefoxu - 15436527, pred 2 rokmi
- Hodnotenie: 2 z 5autor: NASON2, pred 2 rokmiPlugin stopped working on Firefox (but works on brave). Live chat is not available and not able to cancel "Auto-renewal" payment on my account. Thinking in alternatives since support has downgraded
Odpoveď od vývojára
uverejnené pred 2 rokmiHey! We apologize for any inconvenience you had with Surfshark VPN. Surfshark Support would love to look into your mentioned issues. Could you contact Customer Support at support@surfshark.com? Besides that, you can also join the Surfshark 24/7 live support chats found at https://support.surfshark.com/hc/en-us - the "Chat with us" option is located at the bottom of the article Odpoveď od vývojára
uverejnené pred 2 rokmiHello. Let us apologize for the unstable connection you had to experience with our service. We would love to help you resolve this issue, therefore we would kindly ask you to contact our friendly Live Chat support or send us an e-mail at support@surfshark.com. We will be waiting for you!- Hodnotenie: 2 z 5autor: BurcakA, pred 2 rokmiI may be an odd ball, but am using Surfshark mainly on Mac / Firefox. The Firefox extension is slow and buggy, but has the bypass list which I need. The Mac app works much better, but does not have a bypass list, which, for my purposes, renders it pretty much useless. This has been an unaddressed problem for the past year. Both of these products need urgent updates, IMHO...
Odpoveď od vývojára
uverejnené pred 2 rokmiHey there! Thank you for your review! We're having some issues with the new extension, although our team is working hard on releasing the new version ASAP. 🙌 - Hodnotenie: 2 z 5autor: User, pred 2 rokmiWork well in Linux, but on Mac all websites stopped working after a few minutes of usage.
Odpoveď od vývojára
uverejnené pred 2 rokmiHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - Hodnotenie: 2 z 5autor: Používateľ Firefoxu - 16964769, pred 2 rokmiImpossible to connect on my account. If i read the commentaries i'm not the only one. PLz fix it !!!!
Odpoveď od vývojára
uverejnené pred 2 rokmiHello! Let us sincerely apologize for the inconvenience you had to encounter with our secure VPN service. Could you please contact our friendly live chat support or drop us a line at support@surfshark.com so that we could help you resolve these issues as soon as possible? Thank you! - Hodnotenie: 2 z 5autor: Rovans, pred 2 rokmiCant login! It says
"Invalid email or password"
but email and password are correct.
No problems in Edge or other browsers!Odpoveď od vývojára
uverejnené pred 2 rokmiHey there, thank you for this feedback. Regarding the issue, please contact support@surfshark.com, where our tech team will help you resolve it! - Hodnotenie: 2 z 5autor: Demi, pred 2 rokmicant login, it says "Invalid email or password" but email and password are correct
Odpoveď od vývojára
uverejnené pred 2 rokmiHey, Demi! Thanks for the feedback. Our customer support team would love to help you out with this issue. Please contact support@surfshark.com, and explain the whole situation in your email. We will surely figure out a quick solution. - Hodnotenie: 2 z 5autor: Používateľ Firefoxu - 14522916, pred 3 rokmiI pay for the surfshark VPN for my phone and to use work wifi. It's fine for that, but this extension is next to unusable at work. It's so slooooow. To the point most requests time out and don't work. I just have to disable it and will likely uninstall it.
Odpoveď od vývojára
uverejnené pred 3 rokmiHey there! We're sorry to hear that you're having to deal with such poor experience! I'm sure that our friendly customer support team would love to take a further look at the issues you're having! It would be great if you could reach out to us via live chats or write us an email at support@surfshark.com - Hodnotenie: 2 z 5autor: Používateľ Firefoxu - 14488103, pred 3 rokmiNach dem Einschalten geht der Netzzugriff nur noch sehr langsam.
Odpoveď od vývojára
uverejnené pred 3 rokmiHi! Ich möchte mich aufrichtig für die Geschwindigkeitsprobleme im Zusammenhang mit Surfshark entschuldigen, bin jedoch voller Zuversicht, dass diese von unserem freundlichen und hilfsbereiten Support-Team ohne größere Schwierigkeiten behoben werden können! Könntest du daher dem Support-Team unter support@surfshark.com einen Problembericht zukommen lassen?