Ocene za NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox — NordVPN
2.547 ocen
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 16018265, pred 4 leti
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 14814821, pred 4 leti
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 15261251, pred 4 leti
- Ocenjeno z 2 od 5— Kourosh SHirvani, pred 4 letiin windows it doesnt work and also in extention mode
Odgovor razvijalca
objavljeno ob pred 4 letiHello. If you're experiencing issues with our browser extension, please try clearing the cookies/cache of your browser and re-adding it to your browser. You can also check if the issue persists on a clear browser installation. If that doesn't help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/ so we could help you further. -R.L. - Ocenjeno z 5 od 5— hanneclarysse, pred 4 leti
- Ocenjeno z 1 od 5— huub66, pred 4 letineeds re-installation all the time to be able to log in and reconnect. Was working fine in the early days but last year very unstable and actually quite useless.
Odgovor razvijalca
objavljeno ob pred 4 letiHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Ocenjeno z 1 od 5— Sekorhex, pred 4 letiLeider kann man sich nicht mehr in das Addon einloggen mit seinem Account.
Odgovor razvijalca
objavljeno ob pred 4 letiHallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo - Ocenjeno z 1 od 5— ec78b308, pred 4 letiI'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.
Odgovor razvijalca
objavljeno ob pred 4 letiHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Ocenjeno z 4 od 5— Uporabnik Firefoxa 12339692, pred 4 letiThis add-on was causing me issues very often, like for others. Then I tried disabling all other add-ons and it worked! It's working even all disabled add-ons are re-enabled again so I can't tell what caused this. It may just be some other extension, it may be Firefox glitch or NordVpn extension issue. Until I figure this out it's 4 stars. Otherwise it's 5.
- Ocenjeno z 1 od 5— Meffa, pred 4 letiLogs you out without any reason, then asks for login and fails to do it correctly. Requires re-installation, and only after it finally works. I have only 4 other add-ons, which are some of the most popular on Firefox, all of them I basically mandatory for most users. So that dumb excuse from NordVPN developers, that it is not their fault, it is some bad bad third-party add-on interfere with theirs, is kinda funny in that case. There is no bad interference and even if there is, it is your badly written code cause this problem. Happens way too often, so I've cancelled subscription.
Odgovor razvijalca
objavljeno ob pred 4 letiHello Meffa. We're sorry to hear about your extreme dissatisfaction with our service and, if you ever reconsider and decide to give us a second chance, you're always welcome at support.nordvpn.com! -Drea - Ocenjeno z 3 od 5— Uporabnik Firefoxa 16079020, pred 4 letiDoes a great job when it works. Unfortunatly it cashes every now and then. Have to remove and reinstall it. a bit annoying... Desktop version works ok
Odgovor razvijalca
objavljeno ob pred 4 letiHello. We're sorry to hear about your experience. It is possible that there are interfering plugins installed on your browser that are causing the NordVPN plugin to act out. Please try installing the NordVPN plugin on a fresh installation of the browser. If the issue still persists, please contact us at support.nordvpn.com for further assistance. -A.S. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 16967733, pred 4 letiAdd-on not working (same issue as many other users). Works only once, when you remove and reinstall the add-on but the add-on immediately gets stuck again. Firefox is my main browser, so I have to cancel my subscription...
Odgovor razvijalca
objavljeno ob pred 4 letiHello. We're sorry to hear about the trouble. Please contact our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - Ocenjeno z 4 od 5— Uporabnik Firefoxa 13515730, pred 4 letiUPDATE January-2022:
No issues since using v2.40.0; it seems faster and I also like the new 'Pause' feature. Giving it 3 more stars.
June-2021:
It got really bad, broken Login! Claims "succesfully connected" to NordVPN in pop up window while exension icon shows it is not. NordVPN suggests to reinstall the extension but that's just a temporary fix; I'm getting tired of re-installing every week or so and perhaps it's time to trash it if NordVPN can't resolve it for good.Odgovor razvijalca
objavljeno ob pred 4 letiHello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.S. - Ocenjeno z 1 od 5— 12345678987654321, pred 4 letiExtension is broken guys. Can't login, can't logout once logged in, and so you can't change anything. Everything works only a single time once you uninstall/reinstall the extension. But once you log in and make your selections, it reverts to its broken state the next time you start the Firefox browser.
NordVPN, you need to spend less on ads and more on development, because ultimately it's the users who will determine whether or not to keep using (ie. $$$PAYING FOR$$$) your service.Odgovor razvijalca
objavljeno ob pred 4 letiHello. We're sorry to hear about your experience while using our browser extension. It would be best if you contacted our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - Ocenjeno z 1 od 5— mon, pred 4 letiIt's useless, I'm tired of re-installing the add-on every time I need to use VPN, this problem been there for months. I will not continue my subscription, better use Mozilla VPN from now on
Odgovor razvijalca
objavljeno ob pred 4 letiHello. It would be great if you could specify the exact issue you experienced with our VPN extension. It will help us improve it in the future. -Neo - Ocenjeno z 1 od 5— YYYOOOWOWOWOWO, pred 4 leti
- Ocenjeno z 1 od 5— icefox, pred 4 letiCan not select server after login, I'm glad I cancelled my recurring subscription as it seems your developers can't even do a simple job right
Odgovor razvijalca
objavljeno ob pred 4 letiHello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 16963958, pred 4 letiTotally unreliable. Stops working frequently. Restarting doesn't fix it.
Odgovor razvijalca
objavljeno ob pred 4 letiHello. Please try reinstalling the extension instead and check if it makes any changes. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com to get it sorted at any time. -A.S. Odgovor razvijalca
objavljeno ob pred 4 letiHello. Our service is subscription based so yes, you need to purchase a subscription to create an account with us and with that you would be able to log in to our services. If you need any help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/. -R.L.- Ocenjeno z 1 od 5— Uporabnik Firefoxa 16958380, pred 4 letiAfter reinstalling the add-on, the icon disappeared on the task bar and never show up again. Other add-ons are showing okay. Installing another new add-on is okay so I guess it's the Add-on problem.
Toggling to enable/unable the add-on or reinstalling is not fixing the issue.
Have no idea how to use it at this moment.Odgovor razvijalca
objavljeno ob pred 4 letiHello. Please contact us at support.nordvpn.com so we could take a better look at what could possibly be causing this issue to occur. We're happy to help 24/7! -Drea - Ocenjeno z 3 od 5— Uporabnik Firefoxa 16958285, pred 4 letiIt generally does its job but every few weeks it stops working and needs reinstallation
Odgovor razvijalca
objavljeno ob pred 4 letiHello. There might be another extension installed on your browser that's causing an interference with ours. Please reach out to us at support.nordvpn.com for further assistance. -Drea - Ocenjeno z 5 od 5— Dragola, pred 4 letiI had issues in the past with this extension but it seems to be working fine now. Hopefully the extension doesn't break again or have other issues.
- Ocenjeno z 1 od 5— JamesL, pred 4 letiHere we go again with the problems. It tells me to log in. I log in and it gives me the message that I have successfully logged in, but then it still tells me to log in. I have uninstalled and reinstalled it multiple times (which is something that I should not need to continuously do), and tried logging in multiple times after each reinstall. What is the problem here NORD???????
This seriously makes me question the security and reliability of your VPN that I subscribe to.
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Old Problem - Today it will no longer allow me to log in. It doesn't even give me the option. When I click on the settings it then gives me the option to log out, but also will not work. It was working great until today. Something has happened and needs to be corrected.
I received a message asking that I reinstall Nord. I had already tried that multiple times, however today it started working again. Who knows what was going on, but it seems to be ok now.
----------------------------------------------Odgovor razvijalca
objavljeno ob pred 4 letiHello. Please try reinstalling the extension to fix this issue. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com at your earliest convenience to get this sorted out. - A.V. Odgovor razvijalca
objavljeno ob pred 4 letiHello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.V.