Ocene za NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox — NordVPN
2.586 ocen
- Ocenjeno z 4 od 5— Uporabnik Firefoxa 17030226, pred 4 leti
- Ocenjeno z 1 od 5— Sangha, pred 4 letiUnusable. It takes several seconds for a site to be displayed while it is immediate with the NordVPN software.
Odgovor razvijalca
objavljeno ob pred 4 letiHello. We're sorry to hear about the trouble. Please contact our support team for the to check the issue. You can reach them via live chat at support.nordvpn.com. - M.M. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 17014663, pred 4 letinot working.. everytime i tried to connect it's says Couldn't connect.
We're trying again…
It should take a few seconds..
Couldn't connect
It looks like you've reached the limit for connection attempts. Try connecting again in 10 minutes.
If you haven't been connecting to VPN multiple times recently, your session might have expired. Log out and log back in, and then try connecting again. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 17007561, pred 4 leti
- Ocenjeno z 1 od 5— DT, pred 4 letiWon't log me in to the app. Keeps spinning the wheel on the login screen. The version for Brave works though.
Odgovor razvijalca
objavljeno ob pred 4 letiHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Ocenjeno z 1 od 5— Uporabnik Firefoxa 16618454, pred 4 leti
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 16266686, pred 4 leti
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 16999186, pred 4 leti
- Ocenjeno z 1 od 5— MrX333, pred 4 leti
- Ocenjeno z 1 od 5— Mohan, pred 4 letiIt's amazing that almost every single review this extension has had in the recent past is a scathingly negative review.
And there's good reason for that. This is one of the better, even 'premium', VPNs out there. And yes, their service is fast. But it comes with several pains. This Firefox extension is pathetic. At it's best, it asks you to keep logging in, fails often, fails to load pages often, and the window is distorted (it keeps getting elongated!). At it's worst, well, it crashes and takes Firefox along with it.
It should be clear by now that this is not an isolated incident - something that can be resolved by customer service. This is an issue from the development of the extension - which needs to be sorted.
The Windows app (and phone apps) work well, but they're pretty heavy and battery hungry. So I wish this browser extension would 'just work' - but it doesn't.Odgovor razvijalca
objavljeno ob pred 4 letiHello. We're sorry to hear about the negative experience you've had with our extension. Have you contacted our customer support regarding the continuous login issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Ocenjeno z 4 od 5— bpokorney, pred 4 leti
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 15253942, pred 4 letiCan't be installed in Russia anymore. What the...?
Odgovor razvijalca
objavljeno ob pred 4 letiHello. Please reach out to us at support@nordvpn.com - we'd be happy to help you get the services while residing in countries with internet restrictions! -Drea - Ocenjeno z 2 od 5— noelmage, pred 4 letiI'm sure I would love this extension if it worked. Unfortunately, since it does not run login through an obfuscated server almost every work and public WiFi network blocks the ability to log in through the extension.
Nord, please add this as a feature. It's absolutely excellent in the app.Odgovor razvijalca
objavljeno ob pred 4 letiHello and thank you for the review. You should be able to access the login page even on a restricted network. If you're not able to access it, or experiencing any issues with the login, please contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S. - Ocenjeno z 5 od 5— Uporabnik Firefoxa 16018265, pred 4 leti
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 14814821, pred 4 leti
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 15261251, pred 4 leti
- Ocenjeno z 2 od 5— Kourosh SHirvani, pred 4 letiin windows it doesnt work and also in extention mode
Odgovor razvijalca
objavljeno ob pred 4 letiHello. If you're experiencing issues with our browser extension, please try clearing the cookies/cache of your browser and re-adding it to your browser. You can also check if the issue persists on a clear browser installation. If that doesn't help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/ so we could help you further. -R.L. - Ocenjeno z 5 od 5— hanneclarysse, pred 4 leti
- Ocenjeno z 1 od 5— huub66, pred 4 letineeds re-installation all the time to be able to log in and reconnect. Was working fine in the early days but last year very unstable and actually quite useless.
Odgovor razvijalca
objavljeno ob pred 4 letiHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Ocenjeno z 1 od 5— Sekorhex, pred 4 letiLeider kann man sich nicht mehr in das Addon einloggen mit seinem Account.
Odgovor razvijalca
objavljeno ob pred 4 letiHallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo - Ocenjeno z 1 od 5— ec78b308, pred 4 letiI'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.
Odgovor razvijalca
objavljeno ob pred 4 letiHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Ocenjeno z 4 od 5— Uporabnik Firefoxa 12339692, pred 4 letiThis add-on was causing me issues very often, like for others. Then I tried disabling all other add-ons and it worked! It's working even all disabled add-ons are re-enabled again so I can't tell what caused this. It may just be some other extension, it may be Firefox glitch or NordVpn extension issue. Until I figure this out it's 4 stars. Otherwise it's 5.
- Ocenjeno z 1 od 5— Meffa, pred 4 letiLogs you out without any reason, then asks for login and fails to do it correctly. Requires re-installation, and only after it finally works. I have only 4 other add-ons, which are some of the most popular on Firefox, all of them I basically mandatory for most users. So that dumb excuse from NordVPN developers, that it is not their fault, it is some bad bad third-party add-on interfere with theirs, is kinda funny in that case. There is no bad interference and even if there is, it is your badly written code cause this problem. Happens way too often, so I've cancelled subscription.
Odgovor razvijalca
objavljeno ob pred 4 letiHello Meffa. We're sorry to hear about your extreme dissatisfaction with our service and, if you ever reconsider and decide to give us a second chance, you're always welcome at support.nordvpn.com! -Drea - Ocenjeno z 3 od 5— Uporabnik Firefoxa 16079020, pred 4 letiDoes a great job when it works. Unfortunatly it cashes every now and then. Have to remove and reinstall it. a bit annoying... Desktop version works ok
Odgovor razvijalca
objavljeno ob pred 4 letiHello. We're sorry to hear about your experience. It is possible that there are interfering plugins installed on your browser that are causing the NordVPN plugin to act out. Please try installing the NordVPN plugin on a fresh installation of the browser. If the issue still persists, please contact us at support.nordvpn.com for further assistance. -A.S.