Ocene za Surfshark VPN Extension
Surfshark VPN Extension — Surfshark
Odziv uporabnika Surfshark
Odgovor razvijalca
objavljeno ob pred 6 letiHi! Thank you for your feedback! It is really appreciated!
1.127 ocen
- Ocenjeno z 1 od 5— centurion 2000, pred enim dnem
- Ocenjeno z 3 od 5— loz, pred enim dnem
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19174478, pred 2 dnevoma
- Ocenjeno z 1 od 5— ModiMagic, pred 5 dnevi
- Ocenjeno z 1 od 5— Akihiko, pred 5 dneviHopeless. Complicated to set up firefox and detect extension and it does not remove ads on youtube or yahoo which is why I subscribed.
Odgovor razvijalca
objavljeno ob pred 5 dneviHi there. Our CleanWeb ad blocker should reduce the number of ads and banners you see. In this case, we recommend reinstalling the Firefox extension to see if that helps with this issue. In case the problems persist, please reach out to our support team at support@surfshark.com or via live chat on our help center website. - Ocenjeno z 5 od 5— Uporabnik Firefoxa 18984786, pred 5 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19024805, pred 10 dnevi
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 19133945, pred 11 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19125746, pred 14 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 18552847, pred 15 dnevi
- Ocenjeno z 1 od 5— Jason, pred 17 dneviI keep getting a pop-up that this add-on is slowing down the browser down while the VPN is disabled and inactive, and pages don't refresh until I stop it.
Odgovor razvijalca
objavljeno ob pred 16 dneviHey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at support@surfshark.com for further assistance. We'd be glad to help. Odgovor razvijalca
objavljeno ob pred 18 dneviЗдравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу support@surfshark.com или через чат на нашем сайте.- Ocenjeno z 1 od 5— Uporabnik Firefoxa 19109869, pred 20 dneviYou say it’s easy but there are too many hoops to jump through
Odgovor razvijalca
objavljeno ob pred 19 dneviHi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at support@surfshark.com or via live chat on our help center website. - Ocenjeno z 1 od 5— noname, pred 23 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 12226866, pred enim mesecem
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 18836119, pred enim mesecem
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19085098, pred enim mesecem
- Ocenjeno z 5 od 5— WhiTeDeViL, pred enim mesecem
- Ocenjeno z 3 od 5— MOMIZI, pred enim mesecem突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり（Brave Browser）、果ては再ログインをしないと解消しないことがある（今日のFirefox）。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.Odgovor razvijalca
objavljeno ob pred enim mesecemより安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you. - Ocenjeno z 5 od 5— Uporabnik Firefoxa 14522385, pred enim mesecem
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 19072432, pred enim mesecem
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19069770, pred enim mesecem