Ocene za Surfshark VPN Extension
Surfshark VPN Extension — Surfshark
65 ocen
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 19133945, pred 21 urami
- Ocenjeno z 3 od 5— MOMIZI, pred 19 dnevi突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり(Brave Browser)、果ては再ログインをしないと解消しないことがある(今日のFirefox)。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.Odgovor razvijalca
objavljeno ob pred 19 dneviより安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you. - Ocenjeno z 3 od 5— Uporabnik Firefoxa 17862153, pred enim mesecem
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 19011858, pred 2 mesecema
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 18982504, pred 2 mesecemaHave no issues on Chrome and Firefox so far. However, I wanted to use (and pay for) Dedicated IP on Surfshark. But I was told that it was not available on the extension and there was no date when it will be. Seems a hotch-potch of things, no co-ordination.
Odgovor razvijalca
objavljeno ob pred 2 mesecemaHi there! Thanks for your feedback. Currently, the Dedicated IP feature isn't available on our browser extensions, but we understand the importance of having it there and will be looking into adding it in the future. For now, you can use the Surfshark app to access this feature. If you have any other questions or need assistance, feel free to reach out to our support team at support@surfshark.com. - Ocenjeno z 3 od 5— Uporabnik Firefoxa 16034835, pred 3 meseci
- Ocenjeno z 3 od 5— Marti, pred 4 meseci
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 18900044, pred 4 meseci
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 18541821, pred 4 meseci
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 13350142, pred 5 meseci
- Ocenjeno z 3 od 5— MMP, pred 5 meseciJust started using so I can't give an honest review until I use it more.
Odgovor razvijalca
objavljeno ob pred 5 meseciHi there. No worries, take your time to explore Surfshark. If you have any questions or need assistance, feel free to reach out to us at support@surfshark.com or via live chat. - Ocenjeno z 3 od 5— Uporabnik Firefoxa 17608763, pred 8 meseci
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 18209334, pred 9 meseci
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 17379497, pred 10 meseci
- Ocenjeno z 3 od 5— jpvTex, pred 10 meseci
- Ocenjeno z 3 od 5— Robby Daniel, pred enim letom
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 18530953, pred enim letom
Odgovor razvijalca
objavljeno ob pred enim letomSalut Jeff, merci pour votre avis. Nous sommes désolés d'apprendre que vous ne pouvez pas utiliser Thunderbird avec Surfshark et nous serions ravis de vous aider à résoudre ce problème. Pourriez-vous nous contacter à support@surfshark.com ou via des chats en direct sur notre site Web ?- Ocenjeno z 3 od 5— Ron, pred enim letom
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 18471099, pred enim letom
Odgovor razvijalca
objavljeno ob pred enim letom您好,感謝您的回饋。 得知您無法使用您的專用 IP,我們深表遺憾,我們很樂意為您調查此問題。
您可以透過 support@surfshark.com 或加入我們網站上的即時聊天聯絡我們的支援團隊嗎?- Ocenjeno z 3 od 5— edd, pred enim letomI don't know how to login with my google account on Firefox extension.
Odgovor razvijalca
objavljeno ob pred enim letomHi there Edd. Thanks for reaching out. To log in with your Google account on the Firefox extension, please ensure you have the latest version of the Surfshark extension installed. If you're still facing issues, our support team is ready to assist you further. Contact us at support@surfshark.com or via live chat for step-by-step guidance. - Ocenjeno z 3 od 5— Uporabnik Firefoxa 18234242, pred 2 letoma
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 18033214, pred 2 letomaThe extension works great, however I had issues with the desktop app using the latest Ubuntu OS. I logged out one time and never was able to login again. I could use the static set up up configuration wireguard settings in the OS but the app itself never worked again.
Odgovor razvijalca
objavljeno ob pred 2 letomaHi there, thanks for your feedback. We'd be glad to help you with the login issues you had on our Linux app, could you reach out to our support team at support@surfshark.com or via live chat on our website? - Ocenjeno z 3 od 5— Uporabnik Firefoxa 13385820, pred 2 letomaFor a long time it worked really well. But in the past month and a half, it stopped. Proxy connection error. Two chats with support later (the first making me reset/reinstall entire Firefox pointlessly, the second finally admitting it's a known issue and promising me they're working on it) it's still not resolved. If it doesn't, soon - I'm going to be forced to consider cancelling my (almost four-year long) subscription.
Odgovor razvijalca
objavljeno ob pred 2 letomaHi there! We're very sorry to hear you're experiencing these issues, but if you've reached out to our Customer Support via email - support@surfshark.com, you should expect a reply in a couple of hours. We are sure we can think of an alternative for you!