Surfshark VPN Extension — Surfshark

3,6 od 5 zvezdic

Ocena uporabnika mark

As others have stated in reviews here, this extension does not work properly - it causes delays or completely fails in accessing sites, both problems of which disappear when you pause or turn off the extension. Before I am told to contact support, I have already done that and was advised to reinstall the extension, which I did, with no change. I was then asked why I was using the firefox extension and it was suggested I should just use the desktop VPN client - for a couple of reasons I do not want to do this. My next step will be to try an alternative VPN if Surfshark can't fix this. This is a relatively recent problem so someone has done something to mess things up - when you find them, can you please tell them to undo what they did.

Odgovor razvijalca

objavljeno ob pred 3 leti

Hello Mark! Thank you for your feedback, I really appreciate it! I'm sorry to hear about the issues that you are facing with the extension. Could you reach out to me at miles@surfshark.com so I could personally check your case? Thank you, Miles.

1173 ocen

Ocenjeno z 5 od 5
— Jan Žemlička, pred 6 dnevi
Ocenjeno z 5 od 5
— starymoudrykmet, pred 6 dnevi
Everything works perfectly. VPN at a friendly price and nothing to criticize.
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 15403094, pred 8 dnevi
Ocenjeno z 3 od 5
— stonerfamily10, pred 12 dnevi
Ocenjeno z 5 od 5
— AMCarter3, pred 14 dnevi
I've used several VPN apps over the last 15 years. Surfshark is outstanding... it is fast and reliable. It has a variety of ways to customize the settings. I especially like the "Bypasser" setting that allows trusted apps and websites (banks, brokerage for example) to bypass the VPN when logging in. I also like their relatively new Antivirus feature - in my opinion, it is as good or better than most of the antivirus apps available (it actually found malware in my computer archives that other antivirus apps did not detect). And lastly, their tech support is great... you interact with intelligent, helpful human beings, not a script-driven AI Bot.
Ocenjeno z 5 od 5
— Kleiner Raben, pred 18 dnevi
Function is nice. Different added modules. All to a good price. Recommendable.
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 15218329, pred 21 dnevi
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— a330_butter_machine, pred 22 dnevi
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— sludge_factory, pred 24 dnevi
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— BBhavin Mehta, pred enim mesecem
Hands down! Best VPN service from service offerings and price point. I still think there are some features required as split tunneling
Ocenjeno z 4 od 5
— vikii4, pred enim mesecem
иногда не подключается
Odgovor razvijalca
objavljeno ob pred enim mesecem
Здравствуйте. Если у вас возникли проблемы с подключением к VPN, переключитесь на другой сервер, это может помочь решить проблему. Если проблема не исчезнет, обратитесь в нашу службу поддержки для дальнейшего устранения неполадки. Вы можете связаться с ними через онлайн-чат на нашем сайте или по адресу support@surfshark.com.
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— Uporabnik Firefoxa 19611184, pred enim mesecem
Ocenjeno z 5 od 5
— civic8636, pred enim mesecem
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— Igor, pred 2 mesecema
Шляпа с регистрацией!!
Odgovor razvijalca
objavljeno ob pred 2 mesecema
Привет. Если у вас возникли проблемы с регистрацией или нужна помощь по какому-то конкретному вопросу, обращайтесь в нашу службу поддержки по адресу support@surfshark.com или в онлайн-чат. Они будут рады помочь.
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 17803081, pred 2 mesecema
does exactly what it says on the tin.
Ocenjeno z 5 od 5
— arulmr, pred 2 mesecema
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— Uporabnik Firefoxa 19589800, pred 2 mesecema
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— Riko_Crimea, pred 2 mesecema
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— Uporabnik Firefoxa 13223091, pred 2 mesecema
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— sagnikrg, pred 2 mesecema
first tried this in 2022 in the woke of vpn crisis, (especially w.r.t subcontinental severs). The connections and nodes had not turn out as expected back then, but, the support was not only super prompt, but actually clarified all the technicalities and owned up their limitations. The refund was prompt too.. (tbh back then all vpn providers were as bad...)

World and tech have changed a lot since 2022, gave it a try again last month. Honestly, I am not only super happy with the speed, the value for money, and especially the fact I can still use the vpn over only mozilla whereas having a seperate job network for the rest of the PC is just amazing.... but I am also real happy to see the progress the company made since last 3 years... good job guys! you are the CD Projekt red of VPN!
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— Uporabnik Firefoxa 17296084, pred 2 mesecema
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— Deadcraft, pred 2 mesecema
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— Uporabnik Firefoxa 19563569, pred 2 mesecema
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— AndroDoge, pred 2 mesecema
Working as it should
Ocenjeno z 4 od 5
— Uporabnik Firefoxa 17214623, pred 2 mesecema