Ocene za Surfshark VPN Extension
Surfshark VPN Extension — Surfshark
Ocena uporabnika MOMIZI
Ocenjeno z 3 od 5
— MOMIZI, pred 3 meseci突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり（Brave Browser）、果ては再ログインをしないと解消しないことがある（今日のFirefox）。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.
Odgovor razvijalca
objavljeno ob pred 3 meseciより安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you.
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you.
1.140 ocen
- Ocenjeno z 1 od 5— iordaki iordaki, pred 2 dnevomaЭтот кусок фекалий после закрытия крышки ноутбука более не подключается. До сих пор танцы с бубнами решалось. Сегодня уже 2 часа ни черта не помогает.
Odgovor razvijalca
objavljeno ob pred 2 dnevomaЗдравствуйте! Нам очень жаль, что у вас возникли проблемы с подключением после перехода компьютера в спящий режим. Рекомендуем обратиться в нашу службу поддержки по адресу support@surfshark.com или в онлайн-чат на нашем сайте. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 13982453, pred 2 dnevoma
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 18423221, pred 7 dnevi
- Ocenjeno z 5 od 5— mitchleung, pred 13 dnevi
- Ocenjeno z 5 od 5— DR4CO, pred enim mesecem
Odgovor razvijalca
objavljeno ob pred enim mesecemЗдравствуйте, спасибо, что обратились к нам. Мы хотели бы выяснить, с какими проблемами вы столкнулись при работе с Surfshark, и выяснить, чем мы можем помочь. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com или присоединитесь к чату на нашем сайте.- Ocenjeno z 4 od 5— Uporabnik Firefoxa 19422337, pred enim mesecemSo far it has been a huge upgrade on StarVPN both in performance and reliability. The only issue I have that I would take off only half a point if I could, is that on YouTube some channels can detect I'm using a VPN and the content is blocked. Which is half the reason to use a VPN in the first place. Otherwise its been solid as a rock. I blindly signed up for 2 years and I'm glad I did as the first 3 months have been great
Odgovor razvijalca
objavljeno ob pred enim mesecemHi, we're glad to hear that you're enjoying Surfshark overall. As for streaming services, you should be able to use all websites and streaming services when using a VPN, provided you are not violating the terms of the particular website or streaming service. If you follow the service provider's or website's terms but still cannot reach them when using Surfshark, please get in touch with us at support@surfshark.com. Odgovor razvijalca
objavljeno ob pred enim mesecemHi there, thank you for your feedback. If there is anything else we can do to improve your experience, feel free to reach out to our team at support@surfshark.com or via live chat on our help center website. Happy surfing!- Ocenjeno z 1 od 5— Uporabnik Firefoxa 12919809, pred enim mesecem
- Ocenjeno z 1 od 5— Brahvim, pred enim mesecem
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 16957695, pred enim mesecemlove love this extension - provides flexibility for when i need to be connected to a different location than the rest of my pc when binge watching lol
also LOVE firefox! - Ocenjeno z 4 od 5— Uporabnik Firefoxa 13547010, pred 2 mesecemaNothing bad to say about it. Mostly works well, sometimes it disconnects though and you need to reconnect.
Odgovor razvijalca
objavljeno ob pred 2 mesecemaHi there, thank you for reaching out. We would like to take a closer look at what could be causing this connectivity problem on your device and what we can do to help resolve it. Please reach out to us at support@surfshark.com or by joining live-chat on our website. - Ocenjeno z 4 od 5— Uporabnik Firefoxa 15404888, pred 2 mesecema
- Ocenjeno z 1 od 5— centurion 2000, pred 2 mesecema
- Ocenjeno z 3 od 5— loz, pred 2 mesecema
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19174478, pred 2 mesecema
- Ocenjeno z 1 od 5— ModiMagic, pred 2 mesecema
- Ocenjeno z 1 od 5— Akihiko, pred 2 mesecemaHopeless. Complicated to set up firefox and detect extension and it does not remove ads on youtube or yahoo which is why I subscribed.
Odgovor razvijalca
objavljeno ob pred 2 mesecemaHi there. Our CleanWeb ad blocker should reduce the number of ads and banners you see. In this case, we recommend reinstalling the Firefox extension to see if that helps with this issue. In case the problems persist, please reach out to our support team at support@surfshark.com or via live chat on our help center website. - Ocenjeno z 5 od 5— Uporabnik Firefoxa 18984786, pred 2 mesecema
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19024805, pred 2 mesecema
- Ocenjeno z 3 od 5— Uporabnik Firefoxa 19133945, pred 2 mesecema