Ocene za Surfshark VPN Extension
Surfshark VPN Extension — Surfshark
1.122 ocen
- Ocenjeno z 5 od 5— JT, pred enim letomWorks great! I can run Surfshark in Firefox through London and run Surfshark in Chrome
through New York at the same time. Very flexible and easy to use. - Ocenjeno z 2 od 5— johnnyP, pred enim letomthis add on better be better than their app or manual settings for openvpn .......spent half the day trying to get openvpn to work ..... junk service i regret getting it
Odgovor razvijalca
objavljeno ob pred enim letomHi, Johnny, we'd love to help you with any issues you had with our OpenVPN setup. Could you reach out to us at support@surfshark.com or via live chat on our site? - Ocenjeno z 1 od 5— Uporabnik Firefoxa 14902835, pred enim letomMy computer currently shows lack of application memory with Surfshark showing 59G of use
Odgovor razvijalca
objavljeno ob pred enim letomHi there, thanks for your review. We'd like to take a closer look at the issues you're having with the lack of application memory, could you reach out to us at support@surfshark.com or via live chat on our site? - Ocenjeno z 5 od 5— Uporabnik Firefoxa 15323560, pred enim letom
- Ocenjeno z 4 od 5— Uporabnik Firefoxa 14289759, pred enim letom
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 17837343, pred enim letommore expensive than the average but it works I can really watch netflix or amazon without the vpn issue! and the extension is way more convenient for me
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 18200692, pred enim letomполное неработающее дерьмо да еще и ркгистрацией
Odgovor razvijalca
objavljeno ob pred enim letomПривет! Мы будем рады помочь вам с любыми проблемами, возникшими при использовании Surfshark. Не могли бы вы связаться с нашей службой поддержки по адресу support@surfshark.com или через чат на нашем веб-сайте? - Ocenjeno z 5 od 5— Uporabnik Firefoxa 16785903, pred 2 letoma
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 18239263, pred 2 letomaThey charged me an additional $28.99 aside from the $65.34, when I specifically stated I DID NOT WANT a 12 month extension upon signing up.
Their customer support is simply terrible, as they proclaim to be able to easily claim a refund through their live chat - which I tried after receiving those emails; however, none of their live chat links on the website work.
When I finally get a work around to the live chat, I only get the option to cancel the auto-renewal, but not my money back.
I lost $94.33 in a minute. This company scams people out of their money.Odgovor razvijalca
objavljeno ob pred 2 letomaHi, thanks for your review. We're sorry to hear that you had issues getting a refund for your 1-year extension, could you contact us at miles@surfshark.com? We'd be happy to take a look at your specific situation. - Ocenjeno z 3 od 5— Uporabnik Firefoxa 18234242, pred 2 letoma
- Ocenjeno z 1 od 5— jan101, pred 2 letomaEver since the company began offering complimentary subscriptions through cashback, the service quality has significantly declined. There are frequent VPN disconnects and unstable connections occurring twice a day. The browser extension is subpar, causing a reduction in speed by more than 80% at times. Additionally, the split tunneling feature does not function properly, leading to lag issues while playing games. Customer support is inaccessible, lacking both live chat and email options for assistance. It is disheartening that new customers who availed the cashback promotion receive free VPN with presumably better service, while loyal paying customers like myself experience slow speeds and a lack of support. Thank you for nothing, just lost a customer.
Odgovor razvijalca
objavljeno ob pred 2 letomaHi, we appreciate your feedback. We apologize for the inconvenience you had due to multiple issues while using Surfshark and we'd be happy to help you as much as possible. Could you contact our support team at support@surfshark.com or via live chat on our website? - Ocenjeno z 5 od 5— kar.d, pred 2 letoma
- Ocenjeno z 5 od 5— Art, pred 2 letoma
- Ocenjeno z 5 od 5— sunny-iceee120938jhalksdjlbalsjkkahd, pred 2 letoma
- Ocenjeno z 5 od 5— Ngojungyi, pred 2 letoma
- Ocenjeno z 5 od 5— Beto, pred 2 letoma
- Ocenjeno z 4 od 5— Uporabnik Firefoxa 14603638, pred 2 letoma
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 13821195, pred 2 letoma
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 13201589, pred 2 letoma
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 18208170, pred 2 letoma
- Ocenjeno z 1 od 5— John Ryan, pred 2 letoma
- Ocenjeno z 4 od 5— gmangw, pred 2 letoma
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 18205761, pred 2 letomaSurfshark is easy to navigate and has a clean interface.