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Ocene za Surfshark VPN Extension

Surfshark VPN Extension — Surfshark

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  • — Uporabnik Firefoxa 17692527, pred 2 letoma
  • — lostprophet, pred 2 letoma
    it simply doesnt work. it works at the beginning of the connection for 1-2 minutes then it stop. useless

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey there! We're sorry to hear you had to run into this connection issue. Our team would be glad to help you out. Could you reach out to them via email at support@surfshark.com? Thank you!
  • — Uporabnik Firefoxa 18037445, pred 2 letoma
  • — Uporabnik Firefoxa 16127288, pred 2 letoma
  • — Uporabnik Firefoxa 11344374, pred 2 letoma
    Эта хрень не работает на территории России

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Привет! Мы приносим свои извинения за причиненные неудобства, не могли бы Вы связаться с нами по адресу support@surfshark.com. Наша команда с радостью поможет Вам.
  • — Aleksander_W, pred 2 letoma
    Waste of time, it doesn't work, after enabling browser is not able to connect to any host.

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey, Aleksander! We're sorry to hear you had to encounter this issue. We would truly love to help you out therefore if you could please reach out to us at support@surfsark.com. Thank you!
  • — Uporabnik Firefoxa 14699268, pred 2 letoma
    Для запуска требует создать учётную заппись!

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Привет! Нам очень жаль, что у Вас возникли эти проблемы. Если Вы обратились в нашу службу поддержки по электронной почте, то ожидайте ответа в течение нескольких часов. Кроме того, Вы можете сразу же связаться с ними через Live Chat на нашем сайте, поэтому, пожалуйста, попробуйте это сделать.
  • — liroken646, pred 2 letoma
    When i click in "create account" doesn't seem to have a free option so... #Trash.

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey there. Thank you for your feedback! We deeply care about providing our customers with the best VPN servers, however, that comes with a cost to operate and maintain Surfshark.
  • — Dmitry Vladimirovich, pred 2 letoma
    Не работает! Нет подключения ни к одной стране!
    Подключиться повторно для сохранения защиты

    Если вы недавно сменили пароль или включили двухфакторную аутентификацию, выполните вход повторно.
    Если вы недавно создали новые учетные данные вручную, подключитесь заново к любому местоположению VPN.
    Если срок действия вашей подписки истек, откройте order.surfshark.com для ее повторной активации.
    Если вам нужна помощь, вы всегда можете обратиться в нашу дружелюбную службу поддержки здесь.

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Привет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы!
  • — Uporabnik Firefoxa 17700114, pred 2 letoma
    fake connection, not even the DNS servers can be connected when this add-on say it is connected.

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • — CDzun, pred 2 letoma
    Cannot connect to any server what the point of this useless add-on?

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hello! Thank you for your review, we are sorry to hear that you've experienced connection issues, but we're certain that our Customer Success team could help you resolve them. Please reach out to support@surfshark.com or via the Live Chat option on our website with more details!
  • — Komal, pred 2 letoma
    Useless, only waste your time nothing else

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey there! We're sorry to hear that your experience has not been a good one. It'd be great if you could reach out to our customer support via live chats or write us an email at support@surfshark.com with more details on the issues you have experienced with Surfshark!
  • — Uporabnik Firefoxa 12141553, pred 2 letoma
    Just stopped working, as lots of other reviews said. Can't connect to any proxy. For two months now. Not fixed.

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hi there! I'm sorry to hear that you're having connection issues with Surfshark, however, our friendly support team would be more than happy to help!

    Could you contact us at support@surfshark.com or via live chat?
  • — bugazz, pred 2 letoma
    Not working after latest firefox update. just cant connect to any of server

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey! I am sorry for this inconvenience you are having 😥 Could you please email our Customer Support at support@surfshark.com so we could troubleshoot this problem and set up everything for you correctly?
  • — Uporabnik Firefoxa 17935028, pred 2 letoma
    so far it is a complete ripe off, windows install does not work at all!

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at support@surfshark.com? We would be glad to investigate this issue with you!
  • — ArtsyLinda, pred 2 letoma
    It is just not working at all now. Was super slow before.

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have!
  • — adasfasf, pred 2 letoma
  • — Uporabnik Firefoxa 17910097, pred 2 letoma
  • — Uporabnik Firefoxa 17125552, pred 2 letoma
    After about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
    This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally!
  • — Iaroslav Stanko, pred 2 letoma
    Взали дениги за два года, но перестало всё работать !!!

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Здравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам!
  • — RastaKen, pred 2 letoma
    the "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
    I think there is a bug in firefox extensions

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out!
  • — Uporabnik Firefoxa 17870811, pred 2 letoma
    it simply doesn't work, can't log in

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • — Uporabnik Firefoxa 17835142, pred 2 letoma
    NOT WORKING, CANT LOG IN

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Hey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at support@surfshark.com? Thanks!
  • — Uporabnik Firefoxa 17862433, pred 2 letoma
    It cannot work in Firefox for log in.

    Odgovor razvijalca

    objavljeno ob pred 2 letoma
    Thanks for the feedback! We would love to take a look at your issue a bit more in detail! Please reach out to support@surfshark.com, where our customer support team will definitely make it right for you!
  • — Uporabnik Firefoxa 17863649, pred 2 letoma