Surfshark VPN Extension — Surfshark

3,6 od 5 zvezdic

591

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1.141 ocen

Ocenjeno z 5 od 5
— Uporabnik Firefoxa 15505424, pred 6 leti
Ocenjeno z 3 od 5
— Patricos, pred 6 leti
Works ok, but cannot change country
Odgovor razvijalca
objavljeno ob pred 6 leti
Hey! Regarding this issue - please contact our customer success team via support@surfshark.com or live chat on our website! Our customer success agents would gladly look in to it!
Ocenjeno z 1 od 5
— Sush, pred 6 leti
Sometimes it works...
But most: Mail and/or Password is wrong (for sure it isn´t, use the same Login in the Desktop app).
Sometimes deinstalling helps, most I have to wait some days till its works again.
Odgovor razvijalca
objavljeno ob pred 6 leti
Hi! There might be various issues that might cause such behaviour. We would gladly look in to it if you provided us more details via support@surfshark.com or live chat on our website!
Ocenjeno z 1 od 5
— Uporabnik Firefoxa 15276290, pred 6 leti
connexion constantly denied, re-initializing password denied . It happens to work sometimes and then disconnects .
Odgovor razvijalca
objavljeno ob pred 6 leti
Hello! Do not hesitate to reach out to our customer success regarding the issue you are having! They would gladly look in to the issue and provide you with possible solutions!
Ocenjeno z 5 od 5
— deanygreen, pred 6 leti
Ocenjeno z 4 od 5
— Uporabnik Firefoxa 14352805, pred 6 leti
Ocenjeno z 3 od 5
— L P, pred 6 leti
Ocenjeno z 4 od 5
— Luke, pred 6 leti
Firefox addon stop working after latest firefox update... when the issue will be solved?
Odgovor razvijalca
objavljeno ob pred 6 leti
Hello! We are aware of the issue that occured after firefox update, however, our extension should be back up and running flawlessly already! Try re-adding it or reach out to our customer success team if the issue persists!
Ocenjeno z 1 od 5
— Uporabnik Firefoxa 15135503, pred 6 leti
Ocenjeno z 1 od 5
— Zekkh, pred 6 leti
Loadings never ends. I will get my money back!
Odgovor razvijalca
objavljeno ob pred 6 leti
Hey there! We are sorry to hear about the issue you are having! Our customer success team is always ready to help regarding any issue you might encounter while using our service! Please do not hesitate to contact them via support@surfshark.com or live chat on our website for immediate help!
Ocenjeno z 1 od 5
— troull88, pred 6 leti
Surfshark on Windows is fine, the addon does not let me log in though, loading and loading but never logs in
Odgovor razvijalca
objavljeno ob pred 6 leti
Hello! Our customer success team would gladly help you regarding this issue! Please let them know about the issue you are having via live chat on our website or email - support@surfshark.com !
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 13800986, pred 6 leti
Ocenjeno z 1 od 5
— 田朋, pred 6 leti
I bought it recently,but can not work. I send my first email to Surfshark to refund and received auto email, I tried again then my emails were blcoked by them . It not like they said on the website it can be refunded within 30 days. Damn it,I can can not get my money back. 总结，不能用，不退钱
Odgovor razvijalca
objavljeno ob pred 6 leti
Hey! You would also be able to our customer success team on our website. Also, we are sure your letters will be answered in less than 20 hours!
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 15052725, pred 6 leti
Ocenjeno z 5 od 5
— iptv the best, pred 6 leti
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 14745333, pred 6 leti
Ocenjeno z 1 od 5
— Uporabnik Firefoxa 14993510, pred 6 leti
Doesn't work. Can't connect through the browser addon or the desktop. My system meets all requirements and my ISP doesn't regulate VPN. Don't wast your money peeps!
Odgovor razvijalca
objavljeno ob pred 6 leti
Hi! We would love to look in to this matter and get it resolved ASAP! Please reach out to our customer success team via email - support@surfshark.com or live chat on our website!
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 15265493, pred 6 leti
Ocenjeno z 1 od 5
— Uporabnik Firefoxa 14788312, pred 6 leti
I have 2 premium accounts none of them can connect to any country, the same happens and with the app or openvpn etc. Wasted money....
Odgovor razvijalca
objavljeno ob pred 6 leti
Hello! We are really sorry to hear about the issue you are having! Please reach out to us via support@surfshark.com or live chat on our website for immediate help regarding this matter. We are sure our customer success team would get it sorted!
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 13813031, pred 6 leti
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 14445555, pred 6 leti
Ocenjeno z 4 od 5
— Uporabnik Firefoxa 14496115, pred 6 leti
it would be much better if vpn runs automatically
Odgovor razvijalca
objavljeno ob pred 6 leti
Hey there! Thank you for your feedback! Our team is indeed working on this matter, and extension should automatically reconnect each time as you launch your browser soon!
Ocenjeno z 4 od 5
— Uporabnik Firefoxa 15293992, pred 6 leti
Ocenjeno z 3 od 5
— Uporabnik Firefoxa 15247006, pred 6 leti
不适合中国,无法注册
Odgovor razvijalca
objavljeno ob pred 6 leti
Hello! We are sorry however our extensions might not currently be working while in China. However, you would be able to connect through our application on your devices! Do not hesitate to reach out to us via support@surfshark.com for more information/ help!
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 15285114, pred 6 leti

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