Recensioner för Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping av Rakuten
Recension av Macrus
Betygsatt 2 av 5
av Macrus, för 2 år sedanWhen it works correctly it's fine. However it has two very annoying features, both of which could be solved by just giving us the option for which kind of notifications to allow.
1. When I'm shopping on a site that does not have cash back through rakuten, it gives a popup saying that. I don't want negative advertising against a site that I'm already shopping at. I'm never going to choose Rakuten over Chewy or REI. Those notifications just come across as petty and dumb.
2. EVERY TIME I get a notification that the same item is cheaper on another site, the item it takes me to is not actually the same. Just wildly different items that it seems to think are the same thing, so naturally the prices are going to be different.
1. When I'm shopping on a site that does not have cash back through rakuten, it gives a popup saying that. I don't want negative advertising against a site that I'm already shopping at. I'm never going to choose Rakuten over Chewy or REI. Those notifications just come across as petty and dumb.
2. EVERY TIME I get a notification that the same item is cheaper on another site, the item it takes me to is not actually the same. Just wildly different items that it seems to think are the same thing, so naturally the prices are going to be different.
Utvecklarens svar
postad för 2 år sedanThank you so much for this feedback. We pop up reminders on websites like Chewy and others that don't currently partner with us to suggest similar merchants that currently offer Cash Back. For the item suggestion feature, the data provided to us by the stores can occasionally get out of sync. We rely on our partnered merchants to provide the most current pricing and product information for the item suggestion feature of our Cash Back Button extension. We'll work to improve both of these features in future updates and releases to our Cash Back Button extension.
904 recensioner
- Betygsatt 1 av 5av Yakedo, för en månad sedan
- Betygsatt 1 av 5av Firefox-användare 18488372, för 3 månader sedanInstalled and two out of two purchases did not track. Simply doesn't work. Contacted Rakuten and received the generic "we will reach out" response. Hard to believe there is something worse than their normal tracking. So not only is this add on extremely intrusive with pop ups it doesn't work.
Reply to developer response: How exactly will you "review this" other than to say we'll reach out to the merchant and if they didn't track it then it is the users fault? Fact is there are better cash back sites that actually have relationships with merchants rather than Rakuten's "oh well, it's your fault" response.Utvecklarens svar
postad för 3 månader sedanWe are happy to review this for you. Please email our team at socialhelp@rakuten.com. - Betygsatt 1 av 5av Firefox-användare 19585460, för 5 månader sedanIt doesn't work on Firefox. I can only use Chrome
Utvecklarens svar
postad för 5 månader sedanYou can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com - Betygsatt 5 av 5av Arib, för 5 månader sedan
- Betygsatt 5 av 5av Firefox-användare 19006624, för 10 månader sedan
- Betygsatt 5 av 5av Ann, för 10 månader sedan
- Betygsatt 1 av 5av Firefox-användare 19026091, för 10 månader sedanThis used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Utvecklarens svar
postad för 10 månader sedanIf you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - Betygsatt 5 av 5av Firefox-användare 16761587, för ett år sedan
- Betygsatt 5 av 5av mbgoss, för ett år sedan
- Betygsatt 5 av 5av Kevin, för ett år sedan
- Betygsatt 1 av 5av Firefox-användare 16471973, för ett år sedanIt said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Utvecklarens svar
postad för ett år sedanOh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - Betygsatt 5 av 5av Firefox-användare 17377984, för ett år sedan
- Betygsatt 5 av 5av carrie, för ett år sedan
- Betygsatt 5 av 5av Firefox-användare 18971339, för ett år sedan
Utvecklarens svar
postad för ett år sedanIt sounds like our extension might not be pinned to the toolbar. Click the "puzzle piece" icon, then click "Pin to toolbar", to get our extension pinned back to your browser.- Betygsatt 4 av 5av Firefox-användare 17059814, för ett år sedan
- Betygsatt 5 av 5av KBlack69Z, för ett år sedan
- Betygsatt 5 av 5av Firefox-användare 15687146, för ett år sedan
- Betygsatt 5 av 5av Firefox-användare 18903820, för ett år sedan
- Betygsatt 1 av 5av Firefox-användare 18849742, för ett år sedan
- Betygsatt 5 av 5av Firefox-användare 18896728, för ett år sedan
- Betygsatt 4 av 5av Firefox-användare 18175085, för ett år sedan
- Betygsatt 5 av 5av Firefox-användare 18859324, för ett år sedan
- Betygsatt 5 av 5av Firefox-användare 18872538, för ett år sedan