This addon has never worked on firefox. For over 3 years. no issues with it on unix or windows but as an extension in browers never worked.

A number of updates over the last year or so have removed servers from the available list until today there is only one server. The speed it bad and you constantly have to change servers to keep your connection working. You get logged out all the time. Use a different service.

This plugin causes conflicts with my Hikvision camera plugin. I can display my two cameras on the web gui when this plugin is disabled. However, when this plugin is enabled it interferes and causes the video window to be too large and offset to the right (so the second camera is not visible).

<\3 $$$

Always goes down for extended periods of time. It shows it's connected but you can't load pages. Sometimes reinstalling gets it working again but only lasts a short while.

Why is it that EVERY SINGLE TIME I start up this addon I have to flip through the entire list of regions 10-20 times just to find 1 working connection?

Doesn't have all server location for whatever reason. Entirely useless

Used to work for me although it sometimes just disconnect and need to retype password. Now, I cant even connect to the internet when it is on in firefox (works on brave tho) . Looks like I wont be renewing my subscription.

Still randomly disconnects and requires password to be retyped in, or randomly get proxy errors and have to restart.

Unbelievable! Permanent logouts on different devices, connection drops several times a day. When will this finally be fixed?

Constant disconnects and authentication errors

Frequent connection drops that force me to change servers. It says it's still connected but I can't open a single website unless I swap servers. Also occasionally it just logs me off and asks for credentials or I get pop up window to provide those when it attempts to connect to VPN server. I can't just log out and stay logged out, because after restarting the browser it logs me back in. I had to reinstall the addon to temporarily solve some of those issues. Can't depend on it because of the frequency of the issues and how long it takes to resolve those.

l'addon à cesser de fonctionner depuis plus de 1 mois, j'ai attendu que le bug soit corriger mais vus que pia ce bouger pas j'ai finalement contacter le support, et comme d'hab il te sorte les mêmes réponse, changer de server, deconnecté reconnecter vous, d'installer re installer l'addon etc mais comme le soucis viens de leurs addon forcément ces solution son bidon, au final il on cloturé mon ticket = ) des que mon abonnement et fini je me casse voir ailleurs, après 10+ ans chez eux, le temps et venu d'aller voir ailleurs.

Getting the same errors as @Cynitec below.

This add-on needs to be updated, big time!

The last update was (as of today) 7 months ago, so I think this is the problem.

I may have to cancel this if they can't get a newer version released.

Almost useless. I regularly have to switch server because the connection just stops working, and now I'm getting the error "The proxy moz-proxy://https-us-washingtondc.privateinternetaccess.com:80 is requesting a username and password. The site says: “Private Internet Access”"

I'll be switching VPN providers when my subscription ends

Update: 8 months later I'm still having to switch servers, and reinstall the add-on every week or so.

No longer works correctly, keeps dropping connection to the internet.

Cannot activate...

The Firefox extension for Private Internet Access seems to not work for some reason...this started a couple of weeks ago so I just deleted it today...I'm tired of messing with it.