Відгуки для Proton VPN: Fast & Secure
Proton VPN: Fast & Secure автор Proton, Proton Team
Відгук від Користувач Firefox 16517250
597 відгуків
Відповідь розробника
оприлюднено день томуWe're sorry to see that you're dissatisfied. Would you mind clarifying your review further? We'd be more than happy to address any issues or concerns you may have, but we need to have a clear understanding first. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help.- Оцінка 4 з 5від kayser195, 2 дні томуIts a great vpn and works great, no ads, nothing bad about it.
But currently i find a problem where if you close the browser with the vpn on after you reopen the browser it will try to connect to vpn immediately but will instead basically remove internet connection to the entire browser, making the extension itself inaccessible as well, only solution is to disable the extension and re-enableВідповідь розробника
оприлюднено день томуThank you for your feedback. We are aware of the issue, and our team is working on a potential fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the extension up-to-date for the latest improvements. Meanwhile, we’ve made sure to document your report accordingly. - Оцінка 5 з 5від Ticktock344, 2 дні тому
- Оцінка 3 з 5від Користувач Firefox 16255090, 4 дні томуWould be great if it had a "default connection" option and a "Recents" list like on the iOS app. Selecting the preferred country each and every time is a bit of a pain point when it's half-way down the list of countries.
Also, can you make split tunneling work the opposite way? i.e. I only want some websites to go throught the VPN.Відповідь розробника
оприлюднено 4 дні томуThank you for your review. We've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Оцінка 5 з 5від Filemon, 6 днів тому
- Оцінка 5 з 5від Jan, 6 днів томуProton-VPN nutze ich ohne irgendwelche Einschränkungen sowohl auf dem iPhone wie auch mit dem FIrefox-Browser. Um es kurz zu halten: Das Tool macht, was es soll > klare Empfehlung.
- Оцінка 1 з 5від WrolTroklr, 6 днів томуWorks well, when it does. After using the extension for little over a few weeks, it randomly stopped actually changing my location/IP even though it says "Connected". Huge security risk, If this does happen to you, I would try disallowing and reallowing the browser to control your browser traffic, but this is a massive and unnecessary inconvenience.
Відповідь розробника
оприлюднено 4 дні томуThat doesn't sound right. Could you share more details on this? How exactly have you observed the issue? Are you using any other extensions for privacy/security purposes? Are both your browser and the Proton VPN extension up-to-date? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Оцінка 5 з 5від sinisterlittledog, 6 днів тому
- Оцінка 5 з 5від Користувач Firefox 13107376, 7 днів тому
- Оцінка 5 з 5від Користувач Firefox 13212553, 7 днів тому
- Оцінка 5 з 5від Користувач Firefox 19538649, 9 днів томуI have Proton’s most advanced plan, including their full suite of services and the VPN. I’ve been using it for over a month and it works well. It does exactly what I expect from it.
Advice for those using Proton VPN on PC:
A small trick if you can protect more than one device with Proton. Exclude the browser from the software and let the extension handle the VPN. Your usage will be more flexible that way. - Оцінка 3 з 5від SnigePippi, 10 днів томуWorked mostly fine the last 3 weeks. Now I've had to disable it as it is blocking my connection. Hope it will be solved, but it's turned off for now.
Відповідь розробника
оприлюднено 10 днів томуThat doesn't sound right. Would you mind describing the issue further? Are you experiencing no internet access while connected to the extension? If so, are you receiving any error messages perhaps? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - Оцінка 5 з 5від PeeWeeDee, 11 днів тому
- Оцінка 1 з 5від fulluphigh, 12 днів томуHonestly the worst extension I've ever used. Idk, maybe all vpn extensions are garbage, but holy hell this is garbage. Are they even trying? Will constantly crash in such a way that you have to completely disable it to use your browser in any way shape or form, and completely uninstall it and then reinstall it to get it to work again. Sometimes even after disabling and re-enabling it, it'll still stop working a minute later.
And don't misunderstand me. By constantly, I mean literally every time you use it after your computer has slept. Honestly, at this point I'm giving up, uninstalling it, and reporting it to mozilla, for breaking the browser.
And don't give me the "That doesn't sound right, can you share more details" bull, there are literally a hundred reviews saying the exact same thing. Try using your own product and figuring it out on your own.Відповідь розробника
оприлюднено 10 днів томуSorry to hear that. Our team is aware of the issue and working on a fix, although we currently don’t have a specific timeframe that we can share. We’ve made sure to document your report for further investigation while this is being sorted out. - Оцінка 3 з 5від alepanierafale, 12 днів томуProblem polega na tym, że to rozszerzenie w pewien sposób się blokuje. Przy ponownym uruchamianiu przeglądarki Firefox nie ma do niego dostępu, tak jakby wciąż się wczytuje, a proces ten nie kończy się. A zatem skorzystanie w pełni z tego rozwiązania nie jest możliwe, ponieważ dopóki rozszerzenie nie połączy się z serwerem, to strony nie wczytują się. Aby rozwiązać ten problem należy wyłączyć rozszerzenie i następnie ponownie je włączyć. To bardzo upierdliwe.
Відповідь розробника
оприлюднено 10 днів томуThat doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What are the exact steps you're taking that lead to the issue? Are you using any other extensions for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - Оцінка 5 з 5від JC, 14 днів тому
- Оцінка 5 з 5від Користувач Firefox 19575033, 14 днів тому
- Оцінка 4 з 5від Користувач Firefox 14322377, 15 днів томуWorks as you'd expect, and the UI is very responsive, albeit bare-bones feature wise. An option to pin or favorite specific countries to have them show up at the top of the list, or profiles, would be nice (but that's what the standalone app is for I suppose).
Відповідь розробника
оприлюднено 15 днів томуThank you for your review. We have passed on your request to the team for future consideration. You can follow our blog and our direct channels to stay up-to-date with any news and improvements. - Оцінка 5 з 5від Користувач Firefox 14287458, 17 днів тому
- Оцінка 5 з 5від Користувач Firefox 14155108, 17 днів тому
- Оцінка 4 з 5від Користувач Firefox 11019144, 19 днів томуNeeds login to use, but the site account.proton.me was blocked by GFW so not able to login.
Відповідь розробника
оприлюднено 18 днів томуSorry to hear that. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please send us an email directly at support@protonvpn.zendesk.com so we can assist you further. - Оцінка 4 з 5від QpIa8SbUKb, 22 дні томуPowerful VPN addon that costs a pretty penny. Can be blocked by ISPs however so you won't be able to use it in all situations. Would be nice if it had a way to attempt to connect to unblocked server IPs and report blocked attempts so Proton can continue to provide a great service.
Відповідь розробника
оприлюднено 22 дні томуThank you for your review. The default Connect option will always attempt to connect you to the most optimal server for you. That said, our team is working hard on improving our infrastructure so that all our users are able to connect with ease. We will continue to make more improvements to enhance service availability despite any blocking attempts.