Відгуки для Proton VPN: Fast & Secure
Proton VPN: Fast & Secure автор Proton, Proton Team
136 відгуків
- Оцінка 1 з 5від John, 12 днів томуShows a message "NetworkError when attempting to fetch resource." and a button "update" upon clicking it, it just redirects me to the page of this extension.
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оприлюднено 12 днів томуSorry to hear that. Could you share more details about this issue? Are both your browser and the Proton VPN extension up to date? Do you have any other extensions installed for privacy/security purposes? Are you using any other VPN, proxy, or custom DNS services? Contact us at protonvpn.com/support/contact so we can help you troubleshoot. - Оцінка 1 з 5від QuarkZ, 13 днів томуAs many others have pointed out, this extension is crap. It regularly disconnects so pages won't load, as in, very frequently, making it extremely annoying to use...
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оприлюднено 12 днів томуThat doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Are you using any other VPN, proxy, or custom DNS services? Contact us at protonvpn.com/support/contact so we can help you troubleshoot. - Оцінка 1 з 5від Користувач Firefox 18373790, 25 днів тому
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оприлюднено місяць томуSorry to hear that. Could you share more details on what exactly doesn't work? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot.- Оцінка 1 з 5від Користувач Firefox 17603376, місяць томуTotally unreliable. Icon on app in tool bar often shows wrong status. Often hangs. Blocks after suspend and have to turn extension off then on again. As bad as Proton's Linux VPN app, wish I wasn't a paying customer.
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оприлюднено місяць томуWe're sorry to hear that. Could you share more details about these issues? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are your browser and the Proton VPN extension up to date? Please contact us at protonvpn.com/support/contact with more details so we can help. - Оцінка 1 з 5від Aquapura, місяць томуТакая же не работающая помойка, как и на андроиде. Не рекомендую.
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оприлюднено місяць томуSorry to hear that. Could you share more details on what exactly doesn't work? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - Оцінка 1 з 5від Dr. B. R. Shriradhakrishnasharnam, місяць томуNot available for Firefox on Android, so I have no choice other than to skip it.
Відповідь розробника
оприлюднено місяць томуThe browser extension is currently not officially supported on Firefox for Android, however, we will work on a mobile-friendly version in the future. In the meantime, you can download the native Proton VPN app at protonvpn.com/download-android. - Оцінка 1 з 5від Jean-Jacques TAKAMURA, 2 місяці томуExtension has been extremely reliable for me over the years but over the past couple weeks the experience has really gone downhill, the VPN doesn't auto-connect on browser start, it loses connection very often and does not connect to a new server, and it often fails, outright saying I need to re-install the extension, which I have done a couple times now, to no avail. Not sure what they are cooking but I can't say I'd recommend the extension right, I will be sure to update my rating should this be a temporary spell.
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оприлюднено місяць томуSorry to hear that. Would you mind sharing more details about these issues? Are your browser and the Proton VPN extension both up to date? Do you happen to be using any other extensions for privacy/security purposes? What type of internet connection are you using? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - Оцінка 1 з 5від Jojo, 2 місяці тому
- Оцінка 1 з 5від RipvWinkle, 2 місяці томуIf isp blocking proton site there is no way to use this extension because authorization is going before establish vpn connection.
Відповідь розробника
оприлюднено 2 місяці томуSorry to hear that. We've shared your feedback with the team for further investigation. That said, if you have the opportunity to install our native Proton VPN app or connect through the manual setup methods, we'd suggest doing so as an alternative. - Оцінка 1 з 5від Александр, 2 місяці томуДля начала работы VPN надо войти в аккаунт, а при попытке войти в аккаунт выдаёт ошибку: "При соединении с account.proton.me произошла ошибка. PR_END_OF_FILE_ERROR". Не рабочее дополнение
Відповідь розробника
оприлюднено 2 місяці томуSorry to hear that. Could you share more details about the issue? What type of internet connection are you using? What is your ISP? Do you have access to a different network that you can try connecting to for testing purposes? Contact us at protonvpn.com/support/contact so we can help you troubleshoot the issue further. - Оцінка 1 з 5від Andik, 2 місяці томуIt works, but it's completely useless. For whatever reason it always selects the Netherlands, which is extremely slow here.
Being able to pre-select the country is a must, I think.Відповідь розробника
оприлюднено 2 місяці томуThe default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, if you wish to connect to a specific server of your choice, you may consider upgrading your plan. On another note, you can learn more about improving your connection speeds at protonvpn.com/support/increase-vpn-speeds. - Оцінка 1 з 5від tron34, 2 місяці тому
- Оцінка 1 з 5від SiriuslyDaniel, 3 місяці томуlove proton but this is for paid only. It chooses fastest for you or you have to pay. It wouldn't even load or accept it for me to even try.
My free fastest is in Netherlands and I'm in USA.
So I guess I have to pay or it needs updated?Відповідь розробника
оприлюднено 2 місяці томуThe default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade your plan to connect to a specific server of your choice. - Оцінка 1 з 5від Izzyy, 3 місяці тому
- Оцінка 1 з 5від Користувач Firefox 18885312, 3 місяці томуCannot access extension on 115.21.0 ESR no options to do anything with application.
Відповідь розробника
оприлюднено 2 місяці томуSorry to hear that. Could you describe the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please reach out to us using the 'Contact us' option with more details about the issue so we can help. - Оцінка 1 з 5від gdldqgf, 3 місяці тому
- Оцінка 1 з 5від Користувач Firefox 18857006, 3 місяці томуpaying customer here. I constantly have to re-sign in again and again, this happens every few days. no other extensions active.
the worst is that sometimes I don't realize i'm not connected. other times i have to restart the browser to let me connect to the internet.
used a competitor before, for a year, none of these problems.Відповідь розробника
оприлюднено 3 місяці томуSorry to hear that. Could you describe the issues further? Are you getting automatically logged out of the extension? What are the specific steps you're taking that lead to the behavior? Are you receiving any error messages?
Furthermore, what version of your browser and the Proton VPN extension do you currently have installed? Are you using any other extensions for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can assist you further. - Оцінка 1 з 5від Alex Mirnov, 3 місяці томуЯкщо ви зареєструєтесь на їхньому сайті, вам на пошту буде приходити спам-розвод, де будуть казати, наче у вас троян і у вас вкрали інформацію. Це типовий розводняк, але те, що цим займається ця компанія - неприємно. Перевірити мої слова легко, зареєструйтеся з особливим нікнеймом чи новою поштою де ніде не світили, і через декілька місяці ви побачити подібні листи. Не рекомендую використовувати будь яку програму\розширення, бо я сумніваюся, що лише спамом вони обходяться.
Відповідь розробника
оприлюднено 3 місяці томуThis is simply false. All Proton apps are open source and have been independently audited and verified by third-party experts. Anyone can see and verify that our apps do what we claim. With that in mind, Proton is completely trustworthy and has nothing to do with any of the issues you've mentioned.
Nonetheless, if you have any additional details to share regarding the matter, feel free to contact us at proton.me/support/contact. We'd be happy to address any concerns you may have. - Оцінка 1 з 5від tttt, 3 місяці тому
- Оцінка 1 з 5від Amit Baum, 3 місяці томуProton Free plan is only for 308 servers in 6 countries, probably not the country that you need.
Should appear much before I install this extension and try to signup for free.Відповідь розробника
оприлюднено 3 місяці томуThe default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users.
That said, you still have the option to switch to another randomly allocated server, or you can upgrade to connect to a specific server. - Оцінка 1 з 5від Maleficient, 4 місяці томуYou have to create an account with the Swiss operator, then choose a paid subscription and in the description on the Mozilla site, this is cleverly passed over in silence.
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Il faut créer un compte chez l’opérateur suisse, puis choisir un abondement payant et dans la description sur le site Mozilla, c’est habillement passé sous silence.Відповідь розробника
оприлюднено 4 місяці томуWe do have a Free plan that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our Free plan, and we don't ask for any payment details during signup. That said, having an account does not endanger your privacy and security in any way. - Оцінка 1 з 5від Користувач Firefox 18822358, 4 місяці томуLiterally always connects to the same server, doesn't matter what u do. 🤡
Відповідь розробника
оприлюднено 4 місяці томуThe default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice. - Оцінка 1 з 5від Seba, 4 місяці тому
- Оцінка 1 з 5від Користувач Firefox 15001373, 4 місяці тому