1Password: Password Manager 的评价
1Password: Password Manager 作者: 1Password
1,719 条评价
- 评分 5 / 5来自 Michalis Kamburelis, 3 年前
- 评分 5 / 5来自 tjmatheson, 3 年前
开发者回应
发布于 3 年前Hi there,
When Firefox is set to run in private browsing mode it completely prevents our extension from being able to write files into Firefox's local storage, which is a requirement in order for the extension to be able to establish your 1Password account and your database in the browser.
You can still open and use private browsing windows manually, which will allow you to enjoy both worlds - you can enjoy a more private and secure browsing session, while still having 1Password operational in your browser 😊
If you have any questions, we’d love to elaborate. Please drop an email to support@1password.com and we’ll be happy to help.- 评分 1 / 5来自 Firefox 用户 15815334, 3 年前Requires me to sign in to my 1Password account separately from the 1Password Windows app I already have on Windows. Also have to sign in again on Edge, etc. Are you kidding me? They can't talk to each other??? And you have to sign in every time you open the browser. Plus the add-on disappears randomly. Epic fail.
开发者回应
发布于 3 年前Hi there,
We’re sorry to hear you’re experiencing issues with 1Password in your browser.
It sounds like there might be something that is breaking the integration between the extension and your 1Password app.
We’d love to help you with it though! Please email us all the details to support+x@1password.com and we’ll get you up and running in no time :)
Looking forward to hearing from you. - 评分 1 / 5来自 Firefox 用户 16520826, 3 年前Horrible customer service. No live help nor chat feature to help.
开发者回应
发布于 3 年前Hey,
As much as we would love to, we don’t offer live chat support at this time. We offer excellent email support and we find this more efficient as we are able to point users to the correct guides and list all the steps needed.
Please drop an email to support@1password.com if there is anything we can help with at all! - 评分 4 / 5来自 mentaldiet, 3 年前Help is quick and easy. Some times it is to complex to understand. Follow up is great. The more it does each new edition, the further I get lost.
开发者回应
发布于 3 年前Hey there,
Thank you for your kind review.
We’d love to help you get around with your 1Password and guide you through everything!
The best place to start is here: https://support.1password.com/getting-started-browser/
In addition,our great support team are ready to help you out! Please email us to support@1password.com with any and all questions you have and our team will guide you through it all! - 评分 3 / 5来自 Firefox 用户 17250176, 3 年前Running the Firefox extension on an M1 Mac Mini and Firefox is slow to close with the 1Password extension enabled.
开发者回应
发布于 3 年前Hey there,
Thank you for your review.
We are sorry to hear you have been experiencing issues, it definitely sounds like something isn’t quite right. Please drop us an email to support@1password.com so we can further investigate and get things working as they should be.
Looking forward to hearing from you. - 评分 5 / 5来自 Firefox 用户 16988847, 3 年前
- 评分 2 / 5来自 Firefox 用户 17248334, 3 年前
- 评分 1 / 5来自 Firefox 用户 17232225, 3 年前
- 评分 3 / 5来自 Firefox 用户 17193344, 3 年前
- 评分 5 / 5来自 Firefox 用户 16935859, 3 年前
- The extension is getting worse and worse :
- No more ability to unlock automatically the extension if the desktop app is unlocked.
- No more ability to do a quick edit on the extension anymore.
- No more sync between browsers..
- No more edit in the (not anymore native) app..
- Still no TouchID unlock...
I paid a premium for this service because it's was more convenient then the free ones... If it's not the case anymore, I don't see why I should still paying for that.
I also wish to be able to create my own "item type" but, please get right with the basics first...开发者回应
发布于 3 年前Hey there,
We’re sorry to hear you are experiencing issues, it definitely sounds like things aren’t working as they should be.
We’d love to investigate the issues you are having and help you get things working as soon as possible.
Can you please email us the details to support+x@1password.com so we can get all the info and troubleshoot this with you?
Thank you kindly. - Unlock sync between 1Password mini and browser extension seems to be working (again/now) on MacOS, so it's (back) to being a real productivity boost. [Update] it was broken again with 1Password 8 but they rushed a fix out so kudos there.
Great app though I'm not 100% sure about the updated UI on v 8.开发者回应
发布于 3 年前Hey there,
Thank you for the kind review!
We’re sorry to hear you had previously experienced issues, if you have any further trouble please email us all the details to support+x@1password.com so we can help you get things sorted out as soon as possible.
Enjoy your 1Password and stay safe. - 评分 4 / 5来自 John Olson, 3 年前
- 评分 5 / 5来自 Mike Brewer, 3 年前
- 评分 1 / 5来自 Gary Griffeth, 3 年前
开发者回应
发布于 3 年前Hey there,
Sorry to hear you’re having an issue with the extension. We’d love to help you get things working properly!
Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible.- 评分 5 / 5来自 Firefox 用户 15072332, 3 年前