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1Password: Password Manager 的评价

1Password: Password Manager 作者： 1Password

3.9 / 5 星
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310 条评价
  • 来自 Firefox 用户 14402247， 3 年前
    I've been locked out of 1Password for 5+ days after an seemingly innocent upgrade. I have been unable to retrieve pwds or login on my iPhone and so called customer service has not even recognized the problem.

    Excellent program until something goes wrong, then horrible, NON-EXISTENT, boilerplate customer service.

    开发者回应

    发布于 2 年前
    Hey there!

    We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right. If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened.
  • 来自 Simse， 3 年前
    had to reinstall the extension on a fresh profile, and, o boy: 1pass does no longer give the usable functionality of days past: I do have expressively click on the 1pw extension in the bar and enter User/PW credentials, no fingerprint (as before), no direct popup near the formfields - pure just frustration.
    So, decided to migrate all away from this stumbling fumbling frency... It used to be cool and nice, but UX just declined downhill with 1pass!

    开发者回应

    发布于 2 年前
    Hi there,

    We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.

    Please send an email to support@1password.com so our team can discuss this.
  • 来自 Firefox 用户 13217247， 3 年前
    Upgraded to 1Password 8 and this extension. The extension never loads, just spins to oblivion. I'll probably be reverting to 7 and the (desktop required) version of the extension.

    开发者回应

    发布于 3 年前
    Hey,

    I’m sorry to hear of the difficulty you are having with 1Password in your browser, it sounds like it may be having a hard time connecting with your 1Password app.

    Can you give your computer a complete restart and if this doesn’t help then drop an email to support+x@1password.com where our team can assist further.

    Thank you!
  • 来自 Lawson， 3 年前
    Upgraded to version 8 for Mac yesterday and the extension for Firefox and Chrome does not work. I have deleted the extension from the browsers and reinstalled and they do not show up on the tool bar. The extension for Safari does work.

    开发者回应

    发布于 3 年前
    Hi there,

    I’m sorry to hear of the trouble you are having with 1Password in your browser.

    Please can you send an email to support+x@1password.com where our team will be able to help get things working as they should be.

    Looking forward to hearing from you.
  • 来自 jzen， 3 年前
    The Firefox add-on won't install so I haven't been able to use 1Password at all. Frustrated. All I get is "installation aborted because add-on appears to be corrupted". I've asked 1Password community support but no help yet.

    开发者回应

    发布于 3 年前
    Hi there,

    I’m sorry to hear you are having difficulty installing 1Password in your browser.

    Please can you send an email to support+x@1password.com where our team will be able to help get things working as they should be.

    Thank you!
  • 来自 Firefox 用户 17488025， 3 年前
  • 来自 Renee SD， 3 年前
  • 来自 Firefox 用户 15492987， 3 年前
  • 来自 metasmith， 3 年前
    Latest update is constantly logging me out regularly -- like once an hour or more -- which it never did before. Why fix what's not broken? I have "Connect with 1Password in the browser" and "Integrate with 1Password app" checked in as usual.

    开发者回应

    发布于 3 年前
    Hey there,

    I’m sorry to hear you are having trouble. It sounds like you may need to adjust your auto lock settings which can be done within your 1Password desktop app: https://support.1password.com/auto-lock/#manage-auto-lock-in-the-1password-app.

    If you continue to have difficulty please drop an email to support+x@1password.com where our team will be able to assist.

    Thank you for using 1Password.
  • 来自 fomartelan， 3 年前
    I use multiple browsers. I hate having to sign in on ever browser when I have the desktop app. This is the whole reason I've stayed with 1password when my job gives me a free lastpass account.

    开发者回应

    发布于 3 年前
    Hey,

    It sounds like the connection to automatically unlock your extension with the desktop app isn't working as expected.

    If you shoot us an email at support+x@1password.com we should be able to get you back up and running.
  • 来自 Firefox 用户 14768940， 3 年前
    Updated version of settings prevents me from full screen view of my logins!!! Why are you always changing stuff?

    I asked you this once myself and received an email about using ios, when i specifically said Firefox & windows.

    开发者回应

    发布于 3 年前
    Hi there,

    I’m sorry to hear of the trouble you are having with 1Password in your browser.

    I’d like to further understand the functionality you are after so I can best advise. Can you please drop an email to support+x@1password.com where our team will be able to assist.

    Looking forward to hearing from you.
  • 来自 Philip， 3 年前
  • 来自 Firefox 用户 17129440， 3 年前
    Doesn't work with paied perpetual license of 1Password 6. Old versions are hard, if not impossible to find :(
    Here's a link to the latest working v6 extension: https://app-updates.agilebits.com/product_history/OPX4

    开发者回应

    发布于 3 年前
    Hi there,

    In order to use 1Password in your browser with a standalone license you will need to install the classic version of 1Password in your browser. Here is the link to install this: https://support.1password.com/cs/1password-classic-extension/.

    You might also be interested to know that we’re currently trading in standalone licenses and we are offering generous discounts on 1Password memberships to users who have been using our licensed version of 1Password. Please drop an email to support@1Password if you would like to discuss this.

    Thank you :)
  • 来自 Andreas， 3 年前
    1Password replaced their well working extension for this. Sad!

    开发者回应

    发布于 3 年前
    Hi there,

    We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.

    Please send an email to support@1password.com so our team can discuss this.

    Looking forward to hearing from you.
  • 来自 RM， 3 年前
    Not easy or convenient, wasted my time downloading all my vital/private information; to not be able to call upon it. Also doesn't support multiple accounts across multiple platforms, i.e: Yahoo,G-mail,Hotmail... syncing is a problem, trying to use the app from multiple devices is a nightmare.

    开发者回应

    发布于 3 年前
    Hi there,

    I apologize for the trouble you have been experiencing using 1Password.

    Our team can definitely help to get things working across all of your devices. Please email support@1password.com where we can further assist.

    Looking forward to hearing from you.
  • 来自 penguin5555， 3 年前
    Does not allow searching for sites to use. Hard to use and removes nearly everything. Going back to version 7 as 8 is useless and should be shutdown and re-worked.

    开发者回应

    发布于 3 年前
    Hi there,

    I’m sorry to hear you are having trouble with the latest version of 1Password.

    Please drop an email to support+x@1password.com and our team can best advise.

    Looking forward to hearing from you :)
  • 来自 Firefox 用户 14739282， 3 年前
    Latest version of 1password and Firefox extention is not working correctly. Quick Access is not friendly and not seemless...back to copy pasting credentials again...sigh

    开发者回应

    发布于 3 年前
    Hi there,

    Thanks for your review.

    It definitely sounds like things aren’t working as they should be, I’m sorry for the trouble.

    Please send an email to support+x@1password.com where our team will be able to help you.

    Looking forward to hearing from you.
  • 来自 wawariors， 3 年前
    Extension not opening

    开发者回应

    发布于 3 年前
    Hey,

    I’m sorry to hear you are having trouble with 1Password in your browser. Can you give your computer a complete restart for me and if this doesn;t improve things drop an email to support+x@1password.com where our team will be able to further assist.

    Thanks for using 1Password :)
  • 来自 Dreadolph， 3 年前
  • 来自 Firefox 用户 15205687， 3 年前
    does not work. keeps stating I need Firefox but I have it

    开发者回应

    发布于 3 年前
    Hey,

    I’m sorry to hear you are having trouble with 1Password in your browser. Could you please drop an email to support+x@1password.com so our team can help get to the bottom of things and get things working as they should be for you.

    Looking forward to hearing from you :)
  • 来自 pbfred， 3 年前
    just a teeny bit less than useless. very sloppy coding. does not work on firefox. period. dont even try. easier to milk a chicken that ismore productive.

    开发者回应

    发布于 3 年前
    Hi there,

    I’m sorry to hear of the trouble you are having with 1Password in your browser.
    Please send us an email to support+x@1password.com where our team can help get to the bottom of things.

    Looking forward to hearing from you :)
  • 来自 Firefox 用户 14564543， 3 年前
    Requires the desktop app and "Exchange messages with programs other than Firefox". Never use an extension that requires this permission. The extension needs to stand on its own feet. I don't want to run the stupid desktop app constantly on my computer.

    开发者回应

    发布于 3 年前
    Hey there,

    The latest version of 1Password in the browser can run independently without the need to install the desktop app. You can install it from here: https://addons.mozilla.org/en-GB/firefox/addon/1password-x-password-manager/

    If you continue to have trouble please drop an email to support+x@1password.com where our team can further assist.
  • 来自 Rob Seib， 3 年前
    Continuous Sync problems. Extension randomly stops syncing with vault and even uninstalling and reinstalling does not sync it. Upon contacting support, they had me do a whole rigmarole with settings and log out and in, and it started syncing temporarily and then stopped again. Just give us a sync button.

    When I log into the extension it opens the web vault and requires me to log into that as well. Sometimes even requires a third login to the desktop app. Requires a log in every time I edit an entry.

    开发者回应

    发布于 3 年前
    Hi Rob,

    Thanks for the review.

    I’m sorry to hear you are having issues with auto lock. Please send an email to support+x@1password.com and we’ll help to make sure everything is working as it should be and amend the necessary settings.

    Looking forward to hearing from you.
  • 来自 alexyalunin， 3 年前
  • 来自 Luis， 3 年前