AdBlock 广告过滤器 版 的评价
AdBlock 广告过滤器 版 作者： AdBlock
Rhana Cassidy 的回应
开发者回应
发布于 7 年前Hi, and thanks for your comments. Thanks especially for pointing out the oversight in AdBlock's description in the AMO. We'll get that corrected ASAP.
The Acceptable Ads program isn't a con. It's a compromise, a way to help creators get the revenue they need to keep creating the content we all enjoy, while protecting us all from the truly bad ads nobody wants. The vast majority of our users are grateful for this middle way. Folks who want a scorched-earth approach are welcome to check out uBlock Origin. Its developer has a different philosophy than we do, so it meets a need we have chosen not to.
I know it's frustrating to ask for help, only to be told to try a complicated-looking series of debugging steps. We do this for a few reasons. Sometimes we ask our users to help troubleshoot issues that we can't reproduce. Much of the time, the steps we suggest are the result of successful troubleshooting; that is, they are the solution. We never want our users to feel they're getting a runaround or being directed to useless information. If we get something wrong in a support article and we are taken to task, whenever possible I'll fix it then and there. With one person supporting 65M users, we can't devote the in-depth 1:1 time we would all prefer. Last but not least, product reviews (along with Twitter and Facebook) aren't the best place to troubleshoot issues. It's much better to open a ticket on our support portal, help.getadblock.com.
If you've run into an issue and neither our responses to other reviews nor our knowledge base has helped, I encourage you to open a ticket. I'll be happy to dig in as much as needed to get things working for you again. :)
- Rhana, AdBlock Community Manager
The Acceptable Ads program isn't a con. It's a compromise, a way to help creators get the revenue they need to keep creating the content we all enjoy, while protecting us all from the truly bad ads nobody wants. The vast majority of our users are grateful for this middle way. Folks who want a scorched-earth approach are welcome to check out uBlock Origin. Its developer has a different philosophy than we do, so it meets a need we have chosen not to.
I know it's frustrating to ask for help, only to be told to try a complicated-looking series of debugging steps. We do this for a few reasons. Sometimes we ask our users to help troubleshoot issues that we can't reproduce. Much of the time, the steps we suggest are the result of successful troubleshooting; that is, they are the solution. We never want our users to feel they're getting a runaround or being directed to useless information. If we get something wrong in a support article and we are taken to task, whenever possible I'll fix it then and there. With one person supporting 65M users, we can't devote the in-depth 1:1 time we would all prefer. Last but not least, product reviews (along with Twitter and Facebook) aren't the best place to troubleshoot issues. It's much better to open a ticket on our support portal, help.getadblock.com.
If you've run into an issue and neither our responses to other reviews nor our knowledge base has helped, I encourage you to open a ticket. I'll be happy to dig in as much as needed to get things working for you again. :)
- Rhana, AdBlock Community Manager
3,503 条评价
- 评分 2 / 5来自 Firefox 用户 13121698， 1 个月前Yes, it blocks some ads, but I am sick of it interrupting whatever I am doing by randomly opening up a new tab whenever it feels like. Not even upon opening the browser, just whenever you're trying to do something. There are better ways to get users to donate or notify them that they've updated. Please fix this. At least make these into browser notifications or something, just not highjacking my browser to a new tab while I'm doing something.
开发者回应
发布于 1 个月前We update AdBlock about every two weeks. If you haven’t upgraded to Premium, the payment page will display when we update, letting you know about any new features and offering you the option to upgrade. You can close the page by clicking the “x” on the tab. To turn the update page off entirely, click on the AdBlock icon on your browser’s toolbar, then the gear icon, and select the General tab. Choose “Opt-out of all data collection in the AdBlock extension.” If you have questions, please email us at help@getadblock.com. - 评分 5 / 5来自 Firefox 用户 19531781， 2 个月前
开发者回应
发布于 1 个月前I'm so glad we've been able to help! If you have questions or feature requests, you can email us at help@getadblock.com.- 评分 1 / 5来自 720Florian， 3 个月前It advertises that ads on Twitch are blocked, but that's not the case. And you can't really report when something isn't working. I find alternatives like Ublock better.
开发者回应
发布于 3 个月前Twitch is very well-funded with a large team entirely focused on finding ways around our blocks. Please email us at help@getadblock.com so we can check your settings and report the issue. — Kat C., AdBlock Support - 评分 1 / 5来自 Energetic Rain， 3 个月前A decent ad blocker but the extension opens new tabs asking for donations way too frequently. Ad Block became the very thing it sought to destroy.
开发者回应
发布于 3 个月前Please open a ticket at https://helpcenter.getadblock.com/hc/en-us/requests/new so we can resolve this for you. — Kat C., AdBlock Support - 评分 4 / 5来自 Firefox 用户 13516319， 3 个月前
开发者回应
发布于 3 个月前Please open a ticket at https://helpcenter.getadblock.com/hc/en-us/requests/new so we can assist. — Kat C., AdBlock Support- 评分 1 / 5来自 Firefox 用户 19145735， 5 个月前
- 评分 5 / 5来自 Firefox 用户 14227999， 5 个月前
- For years AdBlock the free version worked very well for me. Now with a new computer it no longer works at all. So I bought the premium adblock version. Ads are still appearing on youtube. Yes, I have done the the General and and advanced setting procedures as recommended. I hate the ads... Is adblock loosing the ad-war or em I missing something?
开发者回应
发布于 3 个月前Please open a ticket at https://helpcenter.getadblock.com/hc/en-us/requests/new so we can troubleshoot — Kat C., AdBlock Support - 评分 4 / 5来自 Firefox 用户 18591186， 5 个月前
开发者回应
发布于 3 个月前Please open a ticket at https://helpcenter.getadblock.com/hc/en-us/requests/new so we can resolve this for you. — Kat C., AdBlock Support开发者回应
发布于 3 个月前Thanks for your rating. Please let us know how we can improve your experience. You can create a ticket with us at https://helpcenter.getadblock.com/hc/en-us/requests/new — Kat C., AdBlock Support- 评分 5 / 5来自 Firefox 用户 19130011， 5 个月前
- it doesnt stop adverts on youtube or any of the other video content providers ive tried it with, what it does is this; often it opens another window and ask you for money so it doesnt open up that window in the future, the people who are giving this app 5* probably gave Ticktock 5* ratings as well. i gave it 2* becasue it was easy to uninstall, often these trype of money demanding apps are almost impossible to uninstall, so for that reason they get 2* from me,
开发者回应
发布于 3 个月前If you choose to try AdBlock again, please open a ticket at https://helpcenter.getadblock.com/hc/en-us/requests/new so we can assist — Kat C., AdBlock Support - 评分 5 / 5来自 Firefox 用户 19111231， 5 个月前