Hi Kelsie,

We are aware of the issue on YouTube. YouTube is working hard to ensure their ads are seen. They are targeting different accounts with different strategies: a few of our users are seeing ads, others are seeing white screens, others are seeing error messages but most aren't seeing any ads at all. We are working to try and address these issues but we are a very small entity so it may take some time before we can address all of these issues fully.

Because this appears to be an account-related issue you may find that creating a new YouTube account or switching to another you already have may help. We know this is not ideal, but did want to offer it as a workaround until we can get this fixed. You can read more about this issue in our Help Center: https://help.getadblock.com/support/solutions/articles/6000109702.

--AdBlock Support

Hi, Thanks for reporting this. Could you reach out to us at help@getadblock.com? We'd like to gather more information about your situation as we haven't been able to reproduce this on our end. Thanks in advance for any additional information you can provide. We look forward to hearing from you! --AdBlock Support

Hi azu, We're sorry to hear you are experiencing an issue with AdBlock for Firefox. Could you try reinstalling and see if that resolves the issue? Steps to do this are in our Help Center if you need them: https://help.getadblock.com/support/solutions/articles/6000055763. If you continue to have problems, please reach out to us at help@getadblock.com and we'll be happy to take a look! --AdBlock Support

Hi Roy, Thanks for providing your feedback. We have an article in our Help Center that explains a little more about how AdBlock and AdBlock Plus came to be: https://help.getadblock.com/support/solutions/articles/6000087894. Feel free to reach out to us at help@getadblock.com if you have any questions. --AdBlock Support

Si usted no lee Inglés, por favor pegue el texto siguiente en Google Translate. If you're suddenly seeing ads, please try the steps in this article: https://help.getadblock.com/support/solutions/articles/6000061202. If you continue to have problems, or you'd like our help, contact us at help@getadblock.com (be sure to include your debug data: https://help.getadblock.com/support/solutions/articles/6000087856) and we will be happy to take a closer look. --AdBlock Support

Hi Jaspberry, We're sorry to hear you are suddenly seeing ads with AdBlock installed. It maybe that you were unsubscribed to our primary filter list, EasyList. If so, to re-enable EasyList, please click the AdBlock icon in the browser toolbar and select Options (gear icon). On the Filter lists tab, select "EasyList". Refresh the page(s) where you were seeing ads. If this doesn't help, please reach out to us at help@getadblock.com so we can take a look. You can also try the steps in this article: https://help.getadblock.com/support/solutions/articles/6000061202. --AdBlock Support

Hi, The new Premium features are customizations for the AdBlock extension and will not impact how well ads are blocked. You can read more about these features in our Help Center: https://help.getadblock.com/support/solutions/articles/6000195093. The majority of ads you see should always be blocked. If that's not the case, we recommend checking out the following article: https://help.getadblock.com/support/solutions/articles/6000061202. If you continue to have problems, or you'd just like personalized help, contact us at help@getadblock.com (be sure to include your debug data: https://help.getadblock.com/support/solutions/articles/6000087856); we will be happy to take a closer look! --AdBlock Support

Hi, We haven't been able to reproduce this issue on our end so we're trying to gather more information. If you're seeing ads on YouTube, please see this article: https://help.getadblock.com/support/solutions/articles/6000109702. If the issue persists after trying those steps, please reach out to us at help@getadblock.com and be sure to include your debug data: https://help.getadblock.com/support/solutions/articles/6000087856. Since YouTube appears to have a number of anti-circumvention strategies in place for accounts, each case is different so reaching out to us really helps us to determine what might work in your particular situation. Please let us know that you were directed to us via this posting. We hope to hear from you! --AdBlock Support

Glad to hear you were able to resolve this issue. It sounds like the behavior is inconsistent regardless of the ad blocker being used: https://www.reddit.com/r/uBlockOrigin/comments/fmerf2/ads_on_youtube/. If you're seeing ads on YouTube with AdBlock installed please try updating your filters and signing out and back into your YouTube account. If you still see ads, please reach out to us at help@getadblock.com so we're happy to take a look! --AdBlock Support

Si vous ne lisez pas l'anglais, s'il vous plaît collez le texte ci-dessous dans Google Translate. Steps for uninstalling AdBlock are available in our Help Center: https://help.getadblock.com/support/solutions/articles/6000055763. If you are on a site that prevents ad blockers and AdBlock has been removed from your browser, something else is preventing access. This article will help: https://help.getadblock.com/support/solutions/articles/6000161397. If you need personalized assistance, please reach out to us at help@getadblock.com; we're always happy to help! --AdBlock Support

Hi corvin, AdBlock is still free and blocks ads just as it always has. We do offer Premium options (that don't change the ad blocking services you've always enjoyed) which you can read about here: https://help.getadblock.com/support/solutions/articles/6000195093. Could you send a screenshot of the warning you are seeing so we can take a look? You can reach us at help@getadblock.com. We look forward to hearing from you! --AdBlock Support