God, how I would love to "Remove" this add-on but, for the work I do, I need it. Clearly the developers are not in the slightest interested in what's written about them because the program just goes from bad to worse. The blurb now starts with the push notification that I can download for MacOS "or another operating system"; for years, MacOS was the one OS you could NOT get e-ID for; now the list of "other operating systems" doesn't even include FIREFOX. I HAVE NEVER, NOT ON A SINGLE OCCASION, EVER BEEN ABLE TO LOG IN DIRECT UPON STARTING. The application is a source of constant irritation. Now, I'm actually told I need the Firefox add-on, which is clearly displayed in the add-ons menu and shown as activated. If this is how Belgium launches into e-government, they have a VERY LONG WAY to go.