Bitwarden was good. With the new update, the Firefox add-on has become unusable. The TOTP code can no longer be copied directly, you first have to click through a menu. The view has become much too large and unreadable!

I've had the pleasure of using and paying for the services of Bitwarden for years. The extension was truly a perfect example of usability and reliability.

However, the new version is incredibly clunky, filled with bugs and the way the Bitwarden team is "handling" the negative feedbacks by the users, is making me question both my loyalty and my future subscriptions.

A sad example of how a company grows thanks to its loyal user base, only for that company to suddenly turn on them and value profit over the very people that made it what it was.

Been using and paying for Bitwarden for a few years now.... not for much longer!
This last update has clearly not been very well tested. Now get some strange random effects in the extension using it on linux and the font is too small and cannot be changed.

more cheesy UI is even hard to imagine, why was it necessary to spoil what worked well....

I Love Bitwarden! it does everything it says very well. I only gave it 4 stars because, I hate the new look and feel! it is not as pleasant and user friendly to me as the old classic was! I wish they offered an option to use classic mode! I was very happy with that!

Update 2025.01.21: Updating review to 3/5 starts. There is now a setting to restore clicking on the item to fill. Updating review to 3/5 stars as only time will tell if the developer has learned to communicate out major, workflow breaking changes before they make them but things seem like they may be headed in the correct direction for now.

The latest update to the extension added a ton of complexity and clicks to what should be simple password management and form filling. I guess unless this gets fixed I will be canceling my annual subscription renewal and would encourage anyone else to do so as well since money talk.s

I legit don't know what the folks at Bitwarden were thinking with the recent revamp of the user interface. It is objectively worse in many respects. Operations now require more clicks, more screen real-estate is taken up by things that are used less often, and the decision to change the default behavior for a context-selected auto-fill entry from fill to edit, and move the fill function to a tiny button, is an incredibly hair-brained regression.
For Pete's sake, you could have made it look prettier without crippling the functionality.

Last update is a downgrade on my usage workflow. It used to have a separated link/button for user or password copy and now there is a inline menu to show which one you need to copy. It is one more click needed against the claimed user experience update.

Oh, man. I've been LOVING BW and this FF Add-on for years. That is, until now. They just released an "update" that completely ruins it IMO. They took a streamlined, efficient, compact design and handed it off to someone freshly out of the "how to design unusable SW school" who decided to redesign everything using huge text, icons, and burying everything you need in a menu. Now, to do what took a click before takes several. The larger text and extra buttons reduces usability drastically, by shortening what you can see of the names of your entries in the Vault, forcing you to guess or "hover and wait" to see the pop-up to tell you what you are looking at. Also, they take up about 5 acres of screen real estate with a new "+NEW" button at the top, as if the simple, elegant, and non-intrusive "+" from before wasn't sufficient. Geezus... Somebody took a perfectly good solution and ruined it. It is my hope that they are inundated with complaints and revert these ridiculous changes to the previous version.

New UI sucks. Not going to rehash everything that's already been said and ignored. Guess I'm downgrading and disabling auto updates, love that I feel a need to do that on a password manager.

It was great up until the most recent update. Now they've "updated" the user interface so that it takes multiple clicks just to copy a password and so that if your extension sidebar is too narrow you literally can't even reach the Settings menu.

This rolled to Chrome for me a week ago or so and the BW team got a huge backlash from users very consistently over the new UI/UX. One would think they'd have learned from this and rolled everything back, but no. Knowing everyone hated this, they proceeded to roll this out to Firefox as well, the exact same interface that everybody already told them was bad. Great way to alienate users, Bitwarden. I'm switching to another platform and I've canceled my subscription.

The new extension seems to follow a trend set by Microsoft. If a task can be accomplished with one mouse click, two mouse clicks must be better. In the older extension, I could copy a password with a single click. Now, I have to select the info button, then pick password from a dropdown. This is not an improvement, in my opinion.

In the older version, selecting the entry would autofill. Now, I have to find the small button to autofill. Clicking on the entry opens the listing.

Some of this can be attributed to having to learn the new interface. Some of it can be attributed to prettifying it at the expense of usefulness.

I'll be looking at downgrading to an older version.

The latest release is absolutely confusing. Why was it necessary to change the UI such that I have to make more clicks to accomplish the same function. And displaying all logins on the main screen is impossible to use with hundreds of logins in my vault. I am not happy with this 'upgrade'.

Good app but horrible redesign.

The fill button is a disgrace and an incredibly bad idea.

They just released a TERRIBLE update with some utterly senseless and ill-advised changes. Evidently going to ignore the massive backlash from users and not fix any of it. AVOID.