Eno® from Capital One® 的评价
Eno® from Capital One® 作者: Capital One
688 条评价
- 评分 1 / 5来自 Firefox 用户 15280958,5 年前Spent probably a couple of hours over 2 days on the phone with 8667500873 trying to get logged into this thing - the only verification option it offers is text message, and despite my having a mobile number on my account, says I don't and fails to verify my mobile number when I enter it. Eventually I "hit the max" and have to wait for the next day to try again (and call in again). This is ridiculous - just got this Capital One card because BofA is getting rid of shopsafe and I rely on virtual numbers. Please make it possible to verify some way other than a mobile number, because this is clearly broken! Also, the android app is not compatible with my device, so if that was the alternative it also does not work.
- 评分 4 / 5来自 Firefox 用户 15263910,5 年前
- 评分 1 / 5来自 Schmartz,5 年前This is a great app that I've been using pretty much since it's inception on Firefox and Chrome. I rarely have problems with it. Typically it pops up automatically on any page that has fields for credit card information, searches for an existing card number for the site, and if it doesn't find one it automatically generates and fills the information and saves the fake card for future use. Sweet! Hopefully I won't have to change my credit card information on 100 websites next time somebody hacks one. EDIT 2020.07.07: Been having problems for the last month. No longer works on FF. That's the browser I use to do almost all web browsing and shopping. Won't be able to use Eno anymore.
- 评分 5 / 5来自 Firefox 用户 15245990,5 年前
- 评分 1 / 5来自 Firefox 用户 15239801,5 年前This does not work right now. I called support and was told I have to use Chrome that this extension does not work with Firefox. Why even have it? It used to work great. Wish they would fix it.
开发者回应
发布于 5 年前We appreciate you letting us know about this. The extension should work for Firefox. the best thing to try and do first would be to make sure Firefox is up to date. Then check and see if Eno is up to date as well. If you've checked both of those things, we recommend that you reach out to us on Twitter at www.twitter.com/AskCapitalOne or on Facebook at www.facebook.com/CapitalOne so we can chat more about this. - 评分 1 / 5来自 Firefox 用户 15214456,5 年前Intuitive app that offers no features beyond a "Something went wrong" message 9 times out of 10 after logging in, preventing usage. A bold, progressive usage model which will make you question why you installed it to begin with.
开发者回应
发布于 5 年前Thanks for letting us know about the issue you described in your review. For help with this, please give us a call at 866-750-0873. We'd be more than happy to chat with you and troubleshoot. We appreciate your feedback. - 评分 5 / 5来自 Firefox 用户 14271507,5 年前
- 评分 4 / 5来自 Firefox 用户 15160959,5 年前
- 评分 5 / 5来自 Firefox 用户 15186580,5 年前
- 评分 1 / 5来自 Firefox 用户 15184625,5 年前horrible and phone help was worse i cant get into ENO to use my card online
开发者回应
发布于 5 年前We appreciate your feedback about Eno. While we're not sure which number you called us at, our dedicated tech support team would be happy to assist further. Please give us a call at 866-750-0873 and let the rep know whats going on.
Additionally, you may want to check and see if Firefox itself needs to be updated. This might help with the issue you're seeing. Thanks again for the heads up. - 评分 5 / 5来自 Vaelkyrie,6 年前I like the feature a lot. I wish there were a way to sign in with push notification or something instead of password every time, but it's nice to be able to have virtual cards.
开发者回应
发布于 6 年前Thanks for your review, Vaelkyrie. We also appreciate the suggestion about logging into Eno and we'll forward it to our dev team. Glad to hear you like Eno! - 评分 1 / 5来自 jason brown,6 年前
- 评分 5 / 5来自 docevil711,6 年前Also getting "Good news–you're ready for an update to your browser extension. All you have to do is fully quit and restart your browser, and you'll be all set to keep using virtual numbers." Restart does not help
It works now. Thanks开发者回应
发布于 6 年前Hey there! As of this morning, restarting Firefox should force an update to correct the issue mentioned in your review. That option wasn't a fix for the issue mentioned in your review back on July 11, but give it a shot now to see if the problem gets resolved. If Eno is still not pulling up, let us know and we can try to troubleshoot further. Thanks for your feedback! - 评分 5 / 5来自 Enuratique,6 年前
- 评分 1 / 5来自 Firefox 用户 15130668,6 年前Was loving this add on until today when I went to buy something online that was time sensitive and I could not get past "Good news–you're ready for an update to your browser extension. All you have to do is fully quit and restart your browser, and you'll be all set to keep using virtual numbers"
No amount of restarting the browser would "update" the plugin nor did uninstalling and re-installing. cmon!
Edit: Though I'm fully open to the possibility that a recent Firefox update broke the Eno extension.开发者回应
发布于 6 年前Thanks for the heads up about this. As of right now, restarting Firefox (if you haven't done so already) should force an update to correct the issue mentioned in your review. That option wasn't a fix for the issue mentioned in your review back on July 11. If Eno is still not pulling up, let us know and we can try to troubleshoot further. - 评分 1 / 5来自 Firefox 用户 15130367,6 年前Was good but now telling me to restart browser to load new version: "Good news–you're ready for an update to your browser extension. All you have to do is fully quit and restart your browser, and you'll be all set to keep using virtual numbers."
Restarting browser does not resolve nor does removing and reinstalling the add-on. And yes, sadly, third-party are allowed.开发者回应
发布于 6 年前We appreciate the heads up about this. As of today, you should be able to force an update to fix this issue by restarting Firefox if you haven't done so already. That option wasn't a fix for the issue mentioned in your review back on July 11. If Eno is still not working, feel free to update your review and we can respond with troubleshooting steps. Thank you! - 评分 5 / 5来自 jeanine,6 年前
- 评分 1 / 5来自 Firefox 用户 15094608,6 年前Doesn't work: "Something went wrong" in both the add-on popup, and their setup page (capitalone.com/applications/eno/virtualnumbers/setup). Tried 5 times to sign in, with my username/password copied from the clipboard to make sure I didn't mistype anything. Also tried the Chrome extension - same failure.
GIVE ME A USEFUL ERROR! Not "Something went wrong". This is Error Management 101.
An it's not a "third party cookies problem". I made sure Firefox didn't block anything, and setup didn't work from CapitalOne's own setup page (no 3rd party situation there). This add-on is just broken.
Also, add-ons like these, that require permissions to READ AND CHANGE ALL THE DATA ON WEBSITES YOU VISIT, are a security nightmare. I worked at Google, and I can tell you there are easy ways to make extensions *request permissions on demand*, in a site-specific manner, instead of asking for that blank permission upfront, which most hapless users will automatically grant.
If this extension gets compromised (as quite a few others have), you're screwed. It will be able to read your bank/credit card/online Bitcoin wallet/ANY OTHER PASSWORD and data.
And it doesn't even work.
Uninstalled.
If you're looking for a simple and reliable alternative, sign up for Privacy.com. No spying extension to install - just generate card numbers from their website.
Advice for Capital One: you may think you're making it more convenient for customers to provide an add-on instead of a simple page to generate virtual CC #s from your own website (like Privacy.com does). Well, you're not. The more complicated a solution is, the higher the likelihood for it to fail.
If you really want to offer virtual card numbers for your customers, please do so in a simple, honest, transparent way - like Privacy.com. You have the advantage of the brand, cashback etc. - 评分 5 / 5来自 Firefox 用户 15083830,6 年前
- 评分 1 / 5来自 kurczynski,6 年前I really love this app when it works, but it doesn't work a lot. It frequently hangs when trying to load my information.
EDIT: Version 4.0.0 doesn't work开发者回应
发布于 6 年前We're sorry to hear Eno isn't working for you at the moment. Make sure you're using the latest version of both Firefox and the extension and if its still not working, please give us a call at 866-750-0873. We can troubleshoot the issue further from there.