CopyChat Zendesk Connector 作者： Contact Cubed

Zendesk connector required for CopyChat - an agent desktop recording solution created by Contact Cubed.

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CopyChat is a flexible call recording solution designed for web based softphones. This extension allows for plug and play call recording on the Zendesk Talk platform.

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1.3.2.1 的发布说明

In this version we have added logic to scrape the call direction directly from Zendesk. This way you will know if a call was inbound or outbound.

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