Great support, fast and helpful! Solid product.

This extension has been broken for me for about a year. I believe it has something to do with the fact that I use a security key to log in, because other users seem to be able to sign in with it. When I try to sign in after entering my password the loader never stops spinning and this error is printed in the console: "Uncaught (in promise) DOMException: A parameter or an operation is not supported by the underlying object".

It would be 5 stars but usually the box that pops up to create a new record on a website doesn't fit the actual dialog, so most of the buttons are out of reach

Password managers walk a fine line between helping you login quickly and being the most annoying thing possible.

This one is the latter. It constantly autofills when I don't want it to, does'nt autofill when I want it to.

Copying and pasting passwords from the vault is tedious.

Generally quite ok, but this plugin feels quite buggy at times. For example, it is not possible to open the clipboard manager when password inputs are focused. The huge icon in input fields is also quite annoying.

When it works, it works well. However, it has two major problems:

1. Frequently just stops auto-filling entirely (only on Firefox, I have not noticed this problem in Chrome). No idea why. The extension is active and I am logged in. Sometimes restarting Firefox fixes it, sometimes not. If you contact support, they say "reinstall the extension, reset your browser to factory settings, etc." Sorry but those are not acceptable solutions.

2. The sync between devices seems either broken or much slower than it should be. If I add a password on my phone and then check in this browser extension, the new password is nowhere to be found BUT if I log out and log back in, it appears. Infuriating.

Please stop opening a new tab telling me how to pin the keeper addon to my toolbar: I don't want to pin it. I keep most addons unpinned. This is obnoxious behavior and makes me resent having to use keeper.